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WGU C954 IT Management 2026/2027 Questions and Verified Solutions

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This document contains questions and verified answers for WGU C954 IT Management . It includes detailed explanations, revision-focused content, and exam preparation material suitable for 2026/2027 students.

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WGU C954 IT Management

A commercial enterprise needs a system that helps unstructured, long-time period, non-habitual
selections requiring judgment, evaluation, and insight.

Which type of management facts gadget (MIS) addresses this need? - ANS-Executive
information machine (EIS)

A enterprise wants to permit its employees to speak online with every different in actual time.
What should the commercial enterprise use to achieve this? - ANS-Instant messaging provider

A employer desires to growth the productiveness of workers managing a project.

Which form of software program is designed to target this problem? - ANS-Groupware

A corporation now not desires to promote one product to as many customers as viable. Now
they want to sell one purchaser as many products as possible.

Which type of software gathers and analyzes customer statistics to tailor this advertising and
marketing marketing campaign? - ANS-Customer relationship management (CRM)

A agency begins using a purchaser relationship management (CRM) system and discovers that
it has a records mining aspect that collects information about the organization's current clients'
shopping for patterns.

Which department must be the use of this statistics? - ANS-Back workplace

A enterprise desires to implement a machine to ship coupons to clients who shop on their
internet site. Which form of software program system ought to the agency put into effect? -
ANS-Customer relationship management (CRM)

A corporation wants to visualize their vital achievement factors to maximize opportunities.

Which machine need to they use? - ANS-Executive facts (EIS)

A manager asks a group member to perceive the top five clients by using total bucks spent on
the company's services within the past calendar yr. Which section of the purchaser dating
control (CRM) system does this constitute? - ANS-Reporting

A task group is reviewing the challenge scope to make certain it maps with stakeholder
expectations. Which gate of the rational unified technique (RUP) is the team executing? -
ANS-Inception

, An IT chief contributes to using overall performance, developing revenue as a enterprise
accomplice, and envisioning the business destiny. Which term refers to the enterprise future
focus? - ANS-Venture capitalist

An corporation is working an in-residence evolved gadget. Which segment of the waterfall
method is the organisation executing? - ANS-Maintenance

An agency desires to calculate their sales by area. Which kind of software will serve this need? -
ANS-Spreadsheet

An corporation wants to enhance day by day operational decision making through the usage of
an operational aid gadget. Which tool should be used to seize occasion records wanted for
processing newly updated facts? - ANS-Online transaction processing

As a part of a disaster healing plan, a company establishes a separate, completely prepared
facility in which the agency can circulate straight away after a disaster and resume business.

Which sort of web page is this? - ANS-Hot

How can statistics be saved in a report so that a user can easily recognise the statistics? -
ANS-Table, matrix, or graphical layout

How do global growth trends in data industries impact IT leaders? - ANS-Downsizing,
outsourcing, and layoffs will retain as groups restructure.

What can a enterprise use to construct a product prototype for the purpose of trying out person
attractiveness before beginning large-scale production? - ANS-3-D printer

What do personnel on the managerial degree of an agency usually compare so as to hone the
corporation's capabilities to pick out, adapt to, and leverage change? - ANS-Company
operations

What has in-residence improvement been instrumental in creating? - ANS-Quality exertions
force

What is a gain of using unified communications? - ANS-Electronic messages can be
despatched and acquired the usage of one of a kind sorts of verbal exchange.

What is a detailed plan for convalescing information or a machine in the occasion of a
catastrophic event? - ANS-Disaster recovery

What is a key element in corporation useful resource planning (ERP) structures? -
ANS-Common records repository

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