Cross Cultural Management Exam 1 Questions and
Answers Exam
globalization - ANSWER>>- the process of social, political, economic, cultural, and
technological integration among countries around the world
- the crystallization of the world as a single place
- the overlapping of interests of business and society
categories of change - ANSWER>>1) Growing Economic Connectedness
- free trade agreements
- smaller GDP growth rates gap
- more foreign direct investment
- expanding organizational boundaries
2) More Complex/Dynamic Work Environment
- movement toward team based management
- more mergers and aquisitions
- migration rising (women/ highly skilled migrants)
- privatization
3) Information Technology
- much easier to communicate globally
- greater access to resources, products and markets
4) More Players on Global Stage
- small businesses doing international business
reasons for globalization starting late 1980s - ANSWER>>1) communism fell in
Eastern Europe /Russia
2) Increased use of advanced business practices (outsourcing, offshoring, etc.)
3) Rise of internet and email
4) Increased business systems communications
5) Improved search and data mining capabilities
, 6) Mobile phone communication
7) Establishment of advanced trade agreements and organizations
four elements of global management - ANSWER>>1) economic
2) legal
3) politcal
4) cultural
culture - ANSWER>>- a set of knowledge structures consists of systems of values,
attitudes, and behavioral assumptions that are shared by members of a social
group and learned from previous generations
- mental programming that lies between universal human nature on one side and
unique personalities on the other
- learned through interactions with the social environment around us
- an organized, integrated system
three levels of culture - ANSWER>>1) artifacts (above surface)
2) espoused values (below surface)
3) basic underlying assumptions (below surface)
three levels of mental programming - ANSWER>>1) personality (individualistic;
inherited and learned)
2) culture (specific to groups; learned)
3) human nature (universal; biological; unlearned)
organizational culture - ANSWER>>- stable attitudes, beliefs, and behaviors held
in common by organization members
- shared normative beliefs and behavioral expectations
- distinct because of routinized procedures (such as HR protocol)
5 tricks takeaways - ANSWER>>- we often assume people are playing by the same
rules when they aren't
Answers Exam
globalization - ANSWER>>- the process of social, political, economic, cultural, and
technological integration among countries around the world
- the crystallization of the world as a single place
- the overlapping of interests of business and society
categories of change - ANSWER>>1) Growing Economic Connectedness
- free trade agreements
- smaller GDP growth rates gap
- more foreign direct investment
- expanding organizational boundaries
2) More Complex/Dynamic Work Environment
- movement toward team based management
- more mergers and aquisitions
- migration rising (women/ highly skilled migrants)
- privatization
3) Information Technology
- much easier to communicate globally
- greater access to resources, products and markets
4) More Players on Global Stage
- small businesses doing international business
reasons for globalization starting late 1980s - ANSWER>>1) communism fell in
Eastern Europe /Russia
2) Increased use of advanced business practices (outsourcing, offshoring, etc.)
3) Rise of internet and email
4) Increased business systems communications
5) Improved search and data mining capabilities
, 6) Mobile phone communication
7) Establishment of advanced trade agreements and organizations
four elements of global management - ANSWER>>1) economic
2) legal
3) politcal
4) cultural
culture - ANSWER>>- a set of knowledge structures consists of systems of values,
attitudes, and behavioral assumptions that are shared by members of a social
group and learned from previous generations
- mental programming that lies between universal human nature on one side and
unique personalities on the other
- learned through interactions with the social environment around us
- an organized, integrated system
three levels of culture - ANSWER>>1) artifacts (above surface)
2) espoused values (below surface)
3) basic underlying assumptions (below surface)
three levels of mental programming - ANSWER>>1) personality (individualistic;
inherited and learned)
2) culture (specific to groups; learned)
3) human nature (universal; biological; unlearned)
organizational culture - ANSWER>>- stable attitudes, beliefs, and behaviors held
in common by organization members
- shared normative beliefs and behavioral expectations
- distinct because of routinized procedures (such as HR protocol)
5 tricks takeaways - ANSWER>>- we often assume people are playing by the same
rules when they aren't
