Solution Manual for Automotive Technology: A
Systems Approach Certification Review 2026/2027 |
Exam-Focused Questions and Verified Answers with
Complete Solutions (Already Passed A+)
‣ Business ethics are being discussed.Technician A says good business
should be applied to all customers.Technician B says educating the
customer could be a part of the shop's business ethics.Who is correct? -
✓✓A only
‣ Legal responsibilities of the business are being discussed.Technician A
says each employee shares in legal responsibilities.Technician B says
the owner bears ultimate responsibility.Who is correct? -✓✓Both A and
B?
‣ Technician A says that, to achieve master automotive certification,
nine tests must be successfully completed, including the Advanced
Engine Performance Test.Technician B says only eight tests must be
taken and only 2 years of experience are needed for master certification -
✓✓B only
‣ Technician A says business ethics means treating all customers
honestly and fairly.Technician B says business ethics means treating
vendors correctly. -✓✓Both A and B
‣ The service manager's duties and responsibilities are being
discussed.Technician A says the training of a technician is his or her
responsibility.Technician B says he or she usually has authority over the
parts manager. -✓✓A only
‣ Independent repair shops are being discussed.Technician A says this
type of shop is needed to help reduce customer costs.Technician B says
independents may send work to the local dealership. -✓✓Both A and B
, ‣ Technician certification and training is being discussed.Technician A
says the ASE Education Foundation ensures certain tasks are
taught.Technician B says the ASE Education Foundation ensures that
the technician is certified.Who is correct? -✓✓A only
‣ Air-conditioning certification is being discussed.Technician A says an
air-conditioning technician can be EPA certified by ASE
only.Technician B says ATRA deals with air-conditioning
technicians.Who is correct? -✓✓Neither A or B
‣ Automotive Transmission Rebuilders Association (ATRA) -
✓✓Publisher of GEARS magazine
‣ Mechanical devices apply the force to the brake components by which
of the following? -✓✓All of the above
- Calipers
- Wheel cylinders
- Pads and shoes
‣ The vehicle body: -✓✓All of the above
- protects the vehicle components.
- provides protection for the vehicle components.
- provides mounting points for many passengers.
‣ CAFE helped cause the development of the: -✓✓Aerodynamically
shaped body.
‣ The vehicle heater: -✓✓May be paired with the air-conditioning
system.
Systems Approach Certification Review 2026/2027 |
Exam-Focused Questions and Verified Answers with
Complete Solutions (Already Passed A+)
‣ Business ethics are being discussed.Technician A says good business
should be applied to all customers.Technician B says educating the
customer could be a part of the shop's business ethics.Who is correct? -
✓✓A only
‣ Legal responsibilities of the business are being discussed.Technician A
says each employee shares in legal responsibilities.Technician B says
the owner bears ultimate responsibility.Who is correct? -✓✓Both A and
B?
‣ Technician A says that, to achieve master automotive certification,
nine tests must be successfully completed, including the Advanced
Engine Performance Test.Technician B says only eight tests must be
taken and only 2 years of experience are needed for master certification -
✓✓B only
‣ Technician A says business ethics means treating all customers
honestly and fairly.Technician B says business ethics means treating
vendors correctly. -✓✓Both A and B
‣ The service manager's duties and responsibilities are being
discussed.Technician A says the training of a technician is his or her
responsibility.Technician B says he or she usually has authority over the
parts manager. -✓✓A only
‣ Independent repair shops are being discussed.Technician A says this
type of shop is needed to help reduce customer costs.Technician B says
independents may send work to the local dealership. -✓✓Both A and B
, ‣ Technician certification and training is being discussed.Technician A
says the ASE Education Foundation ensures certain tasks are
taught.Technician B says the ASE Education Foundation ensures that
the technician is certified.Who is correct? -✓✓A only
‣ Air-conditioning certification is being discussed.Technician A says an
air-conditioning technician can be EPA certified by ASE
only.Technician B says ATRA deals with air-conditioning
technicians.Who is correct? -✓✓Neither A or B
‣ Automotive Transmission Rebuilders Association (ATRA) -
✓✓Publisher of GEARS magazine
‣ Mechanical devices apply the force to the brake components by which
of the following? -✓✓All of the above
- Calipers
- Wheel cylinders
- Pads and shoes
‣ The vehicle body: -✓✓All of the above
- protects the vehicle components.
- provides protection for the vehicle components.
- provides mounting points for many passengers.
‣ CAFE helped cause the development of the: -✓✓Aerodynamically
shaped body.
‣ The vehicle heater: -✓✓May be paired with the air-conditioning
system.
