MGMT 311 Binghamton Final Exam
Questions With Correct Answers
Resource Value - CORRECT ANSWER✔✔-rare and inimitable
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inimitable - CORRECT ANSWER✔✔-history, small decisions, socially complex
| | | | | | |
methods of knowing - CORRECT ANSWER✔✔-experience, intuition, authority,
| | | | | | | |
science
theory - CORRECT ANSWER✔✔-assertions that connect variables under
| | | | | | | |
conditions
meta-analysis - CORRECT ANSWER✔✔-average of multiple findings
| | | | | |
Causation - CORRECT ANSWER✔✔-correlation, temporal precedence, elimination
| | | | | | |
of alternatives
|
behaviors correlated w/ job performance - CORRECT ANSWER✔✔-task
| | | | | | | |
performance, citizenship behavior, counterproductive behavior
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Job analysis step 1 - CORRECT ANSWER✔✔-find job requirements
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,job analysis step 2 - CORRECT ANSWER✔✔-rate requirements on frequency and
| | | | | | | | | | |
importance
job analysis step 3 - CORRECT ANSWER✔✔-use the top rated tasks/requirements
| | | | | | | | | | |
to define task performance
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organizational citizenship behavior - CORRECT ANSWER✔✔-voice, civic virtue,
| | | | | | | |
boosterism
interpersonal citizenship behavior - CORRECT ANSWER✔✔-help, courtesy,
| | | | | | |
sportsmanship
Minor organizational counterproductive behavior - CORRECT ANSWER✔✔-
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production deviance (wasting resources, substance abuse)
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serious organizational counterproductive behavior - CORRECT ANSWER✔✔-
| | | | | |
property deviance (sabatoge, theft)
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minor interpersonal counterproductive behavior - CORRECT ANSWER✔✔-political
| | | | | |
deviance (gossip, incivility)
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major interpersonal counterproductive behavior - CORRECT ANSWER✔✔-
| | | | | |
personal aggression (harassment, abuse)
| | |
knowledge work - CORRECT ANSWER✔✔-cognitive, fluid, dynamic
| | | | | |
,service work - CORRECT ANSWER✔✔-high citizenship, low counterproductivity
| | | | | | |
Management by Objectives (MBO) - CORRECT ANSWER✔✔-performance
| | | | | | |
management using set goals and if they have been reached | | | | | | | | |
behaviorally anchored rating scale (BARS) - CORRECT ANSWER✔✔-performance
| | | | | | | |
management using ratings based on behaviors | | | | |
360-degree feedback - CORRECT ANSWER✔✔-performance management where
| | | | | | |
feedback is gathered from all parties (bosses, peers, etc..)
| | | | | | | |
forced ranking - CORRECT ANSWER✔✔-performance management, c'mon man its
| | | | | | | |
|a ranking w/ peers that your forced to be in
| | | | | | | | |
social networking system - CORRECT ANSWER✔✔-performance management that
| | | | | | |
connects you with those you may know for interaction
| | | | | | | | |
when withdrawal behavior goes up - CORRECT ANSWER✔✔-commitment goes
| | | | | | | | |
down
affective commitment - CORRECT ANSWER✔✔-desire to be a part of something
| | | | | | | | | | |
because of an emotional connection
| | | |
normative commitment - CORRECT ANSWER✔✔-desire to be a part of something
| | | | | | | | | |
because of a feeling of obligation (ex: i hated being a camp counselor but felt bad
| | | | | | | | | | | | | | | |
leaving my campers behind)
| | | |
, continuance obligation - CORRECT ANSWER✔✔-awareness of the costs
| | | | | | | |
associated with leaving an organization, opportunity costs
| | | | | |
exit - CORRECT ANSWER✔✔-leaving when there is a negative work event
| | | | | | | | | |
voice - CORRECT ANSWER✔✔-stating your issues when there is a negative work
| | | | | | | | | | | |
event
loyalty - CORRECT ANSWER✔✔-moving passed and remaining committed after a
| | | | | | | | | |
negative work event | |
neglect - CORRECT ANSWER✔✔-distancing yourself from and putting less effort
| | | | | | | | | |
into tasks after a negative work event
| | | | | |
independent, compensatory, progression withdrawal - CORRECT ANSWER✔✔-
| | | | | |
moderately-strong correlated withdrawal forms, independent progresses into
| | | | | | |
compensatory
neglect psychological withdrawal - CORRECT ANSWER✔✔-neglect, daydreaming,
| | | | | | |
looking busy, cyberloafing, moonlighting (multiple jobs at once), socializing
| | | | | | | |
exit physical withdrawal - CORRECT ANSWER✔✔-tardy, missed meetings, quitting,
| | | | | | | |
long breaks, absenteeism
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Questions With Correct Answers
Resource Value - CORRECT ANSWER✔✔-rare and inimitable
| | | | | |
inimitable - CORRECT ANSWER✔✔-history, small decisions, socially complex
| | | | | | |
methods of knowing - CORRECT ANSWER✔✔-experience, intuition, authority,
| | | | | | | |
science
theory - CORRECT ANSWER✔✔-assertions that connect variables under
| | | | | | | |
conditions
meta-analysis - CORRECT ANSWER✔✔-average of multiple findings
| | | | | |
Causation - CORRECT ANSWER✔✔-correlation, temporal precedence, elimination
| | | | | | |
of alternatives
|
behaviors correlated w/ job performance - CORRECT ANSWER✔✔-task
| | | | | | | |
performance, citizenship behavior, counterproductive behavior
| | | |
Job analysis step 1 - CORRECT ANSWER✔✔-find job requirements
| | | | | | | |
,job analysis step 2 - CORRECT ANSWER✔✔-rate requirements on frequency and
| | | | | | | | | | |
importance
job analysis step 3 - CORRECT ANSWER✔✔-use the top rated tasks/requirements
| | | | | | | | | | |
to define task performance
| | |
organizational citizenship behavior - CORRECT ANSWER✔✔-voice, civic virtue,
| | | | | | | |
boosterism
interpersonal citizenship behavior - CORRECT ANSWER✔✔-help, courtesy,
| | | | | | |
sportsmanship
Minor organizational counterproductive behavior - CORRECT ANSWER✔✔-
| | | | | |
production deviance (wasting resources, substance abuse)
| | | | |
serious organizational counterproductive behavior - CORRECT ANSWER✔✔-
| | | | | |
property deviance (sabatoge, theft)
| | |
minor interpersonal counterproductive behavior - CORRECT ANSWER✔✔-political
| | | | | |
deviance (gossip, incivility)
| | |
major interpersonal counterproductive behavior - CORRECT ANSWER✔✔-
| | | | | |
personal aggression (harassment, abuse)
| | |
knowledge work - CORRECT ANSWER✔✔-cognitive, fluid, dynamic
| | | | | |
,service work - CORRECT ANSWER✔✔-high citizenship, low counterproductivity
| | | | | | |
Management by Objectives (MBO) - CORRECT ANSWER✔✔-performance
| | | | | | |
management using set goals and if they have been reached | | | | | | | | |
behaviorally anchored rating scale (BARS) - CORRECT ANSWER✔✔-performance
| | | | | | | |
management using ratings based on behaviors | | | | |
360-degree feedback - CORRECT ANSWER✔✔-performance management where
| | | | | | |
feedback is gathered from all parties (bosses, peers, etc..)
| | | | | | | |
forced ranking - CORRECT ANSWER✔✔-performance management, c'mon man its
| | | | | | | |
|a ranking w/ peers that your forced to be in
| | | | | | | | |
social networking system - CORRECT ANSWER✔✔-performance management that
| | | | | | |
connects you with those you may know for interaction
| | | | | | | | |
when withdrawal behavior goes up - CORRECT ANSWER✔✔-commitment goes
| | | | | | | | |
down
affective commitment - CORRECT ANSWER✔✔-desire to be a part of something
| | | | | | | | | | |
because of an emotional connection
| | | |
normative commitment - CORRECT ANSWER✔✔-desire to be a part of something
| | | | | | | | | |
because of a feeling of obligation (ex: i hated being a camp counselor but felt bad
| | | | | | | | | | | | | | | |
leaving my campers behind)
| | | |
, continuance obligation - CORRECT ANSWER✔✔-awareness of the costs
| | | | | | | |
associated with leaving an organization, opportunity costs
| | | | | |
exit - CORRECT ANSWER✔✔-leaving when there is a negative work event
| | | | | | | | | |
voice - CORRECT ANSWER✔✔-stating your issues when there is a negative work
| | | | | | | | | | | |
event
loyalty - CORRECT ANSWER✔✔-moving passed and remaining committed after a
| | | | | | | | | |
negative work event | |
neglect - CORRECT ANSWER✔✔-distancing yourself from and putting less effort
| | | | | | | | | |
into tasks after a negative work event
| | | | | |
independent, compensatory, progression withdrawal - CORRECT ANSWER✔✔-
| | | | | |
moderately-strong correlated withdrawal forms, independent progresses into
| | | | | | |
compensatory
neglect psychological withdrawal - CORRECT ANSWER✔✔-neglect, daydreaming,
| | | | | | |
looking busy, cyberloafing, moonlighting (multiple jobs at once), socializing
| | | | | | | |
exit physical withdrawal - CORRECT ANSWER✔✔-tardy, missed meetings, quitting,
| | | | | | | |
long breaks, absenteeism
| | |