WGU C201 BUSINESS ACUMEN -
CHAPTER 10 EXAM QUESTIONS AND
ANSWERS
assembly line - ANSWERSa series of workers and machines in a factory by which a
succession of identical items is progressively assembled.
benchmarking - ANSWERSassessing how well other companies perform business
functions or tasks. In other words, benchmarking is the process of determining other
firms' standards and best practices.
computer-aided design (CAD) - ANSWERSallows engineers to design products and test
prototypes on computers more quickly and efficiently than traditional drafting methods
computer-aided manufacturing (CAM) - ANSWERSallows a manufacturer to analyze
and develop the steps needed to produce a product
computer-integrated manufacturing (CIM) - ANSWERSproduction system in which
computers help workers design products, control machines, handle materials, and
control the production function in an integrated fashion.
critical path - ANSWERSthe sequence of operations that requires the longest time for
completion
customer-driven production - ANSWERSa firm designs production schedules according
to short-term forecasts of customer demands.
flexible production - ANSWERSallows firms to cost-effectively produce smaller batches
of goods, often through the use of automation and information technology to reduce
requirements for workers and inventory.
follow-up - ANSWERSemployees and managers identify and solve any problems that
arise. (5th step in production control)
International Organization for Standards (ISO) - ANSWERSorganization whose mission
is to develop and promote international standards for business, government, and
society to facilitate global trade and cooperation.
customer-oriented layout - ANSWERSDesign often used by service organizations to
enhance interactions between employees and customers.
dispatching - ANSWERSinstructing each department on the work and the time allowed
for it. (4th step in the production control)
CHAPTER 10 EXAM QUESTIONS AND
ANSWERS
assembly line - ANSWERSa series of workers and machines in a factory by which a
succession of identical items is progressively assembled.
benchmarking - ANSWERSassessing how well other companies perform business
functions or tasks. In other words, benchmarking is the process of determining other
firms' standards and best practices.
computer-aided design (CAD) - ANSWERSallows engineers to design products and test
prototypes on computers more quickly and efficiently than traditional drafting methods
computer-aided manufacturing (CAM) - ANSWERSallows a manufacturer to analyze
and develop the steps needed to produce a product
computer-integrated manufacturing (CIM) - ANSWERSproduction system in which
computers help workers design products, control machines, handle materials, and
control the production function in an integrated fashion.
critical path - ANSWERSthe sequence of operations that requires the longest time for
completion
customer-driven production - ANSWERSa firm designs production schedules according
to short-term forecasts of customer demands.
flexible production - ANSWERSallows firms to cost-effectively produce smaller batches
of goods, often through the use of automation and information technology to reduce
requirements for workers and inventory.
follow-up - ANSWERSemployees and managers identify and solve any problems that
arise. (5th step in production control)
International Organization for Standards (ISO) - ANSWERSorganization whose mission
is to develop and promote international standards for business, government, and
society to facilitate global trade and cooperation.
customer-oriented layout - ANSWERSDesign often used by service organizations to
enhance interactions between employees and customers.
dispatching - ANSWERSinstructing each department on the work and the time allowed
for it. (4th step in the production control)
