MSML WGU C201 CHAPTER 7
MANAGEMENT, LEADERSHIP, AND
THE INTERNAL ORGANIZATION EXAM
QUESTIONS AND ANSWERS 2026
What is planning? - ANSWERSis the process of anticipating future events and
conditions and determining courses of actions for achieving organizational objectives.
What is departmentalization? - ANSWERSis the process of dividing work activities into
units within the organization. In this arrangement, employees specialize in certain jobs
—such as marketing, finance, or design.
(seen on test) What is geographic departmentalization? - ANSWERSThis form
organizes units by geographical regions within a country or, for a multinational
company, by region throughout the world.
What is management? - ANSWERSis the process of achieving organizational objectives
through people and other resources.
(seen on test) List the five steps in the organizational process in order. *acronym
DGACE* - ANSWERSManagers first determine the specific activities needed to
implement plans and achieve goals.
Next, they group these work activities into a logical structure.
Then they assign work to specific employees and give the people the resources they
need to complete it.
Managers coordinate the work of different groups and employees within the company.
Finally, they evaluate the results of the organizing process to ensure effective and
efficient progress toward planned goals.
Name the highest level of management - ANSWERSTop managers include such
positions as chief executive officer (CEO), chief financial officer (CFO), and executive
vice president. Top managers devote most of their time to developing long-range plans
for their organizations.
How many levels of management are there? - ANSWERSA company's management
usually has three levels: top, middle, and supervisory.
What is a programmed decision? *think about what you do on a regular basis (i.e.
ordering things) - ANSWERSA programmed decision involves simple, common, and
frequently occurring problems for which solutions have already been determined.
MANAGEMENT, LEADERSHIP, AND
THE INTERNAL ORGANIZATION EXAM
QUESTIONS AND ANSWERS 2026
What is planning? - ANSWERSis the process of anticipating future events and
conditions and determining courses of actions for achieving organizational objectives.
What is departmentalization? - ANSWERSis the process of dividing work activities into
units within the organization. In this arrangement, employees specialize in certain jobs
—such as marketing, finance, or design.
(seen on test) What is geographic departmentalization? - ANSWERSThis form
organizes units by geographical regions within a country or, for a multinational
company, by region throughout the world.
What is management? - ANSWERSis the process of achieving organizational objectives
through people and other resources.
(seen on test) List the five steps in the organizational process in order. *acronym
DGACE* - ANSWERSManagers first determine the specific activities needed to
implement plans and achieve goals.
Next, they group these work activities into a logical structure.
Then they assign work to specific employees and give the people the resources they
need to complete it.
Managers coordinate the work of different groups and employees within the company.
Finally, they evaluate the results of the organizing process to ensure effective and
efficient progress toward planned goals.
Name the highest level of management - ANSWERSTop managers include such
positions as chief executive officer (CEO), chief financial officer (CFO), and executive
vice president. Top managers devote most of their time to developing long-range plans
for their organizations.
How many levels of management are there? - ANSWERSA company's management
usually has three levels: top, middle, and supervisory.
What is a programmed decision? *think about what you do on a regular basis (i.e.
ordering things) - ANSWERSA programmed decision involves simple, common, and
frequently occurring problems for which solutions have already been determined.
