WGU C201 EXAM QUESTIONS AND
ANSWERS
Which part of the organizing process age in effective and efficient progress towards
plan, goals, and often result in changes within the organization? - ANSWERSEvaluating
Results
What is the result of a company increasing the delegation of authority in span of
control? - ANSWERSIncrease decision making authority given to employees
Which two key elements does an effective organization include - ANSWERSHuman
interaction, structure
Which two characteristics does a just in time system have? - ANSWERSProduction
using JIT reduces a firms inventory cost, and a JIT system seeks to eliminate anything
that does not add value in operation activities
Which aspect of operations management do the ISO 9000 standards address? -
ANSWERSEstablishment of effective quality systems
Which activity raises, ethical issues, heightened by the capabilities of data mining -
ANSWERSSelling customer data for external marketing research
How should a business protect the privacy and confidentiality a customer data? -
ANSWERSEnact data system security standards
Why does a line organization structure function most effectively in a crisis situation? -
ANSWERSIt establishes a direct flow of authority
Why would management insert control mechanisms into its organizational structure? -
ANSWERSTo assess the success of the planning function
Which primary driver does management use for an organization structure? -
ANSWERSAchievement of company goals
Which three tasks are key responsibilities of operations managers - ANSWERSPlanning
the overall production process
Determining the best layout for the firm's facilities
Implementing the production plan
Which intent of spyware creates a company security issue - ANSWERSThe intent to
report on a user's internet activity
ANSWERS
Which part of the organizing process age in effective and efficient progress towards
plan, goals, and often result in changes within the organization? - ANSWERSEvaluating
Results
What is the result of a company increasing the delegation of authority in span of
control? - ANSWERSIncrease decision making authority given to employees
Which two key elements does an effective organization include - ANSWERSHuman
interaction, structure
Which two characteristics does a just in time system have? - ANSWERSProduction
using JIT reduces a firms inventory cost, and a JIT system seeks to eliminate anything
that does not add value in operation activities
Which aspect of operations management do the ISO 9000 standards address? -
ANSWERSEstablishment of effective quality systems
Which activity raises, ethical issues, heightened by the capabilities of data mining -
ANSWERSSelling customer data for external marketing research
How should a business protect the privacy and confidentiality a customer data? -
ANSWERSEnact data system security standards
Why does a line organization structure function most effectively in a crisis situation? -
ANSWERSIt establishes a direct flow of authority
Why would management insert control mechanisms into its organizational structure? -
ANSWERSTo assess the success of the planning function
Which primary driver does management use for an organization structure? -
ANSWERSAchievement of company goals
Which three tasks are key responsibilities of operations managers - ANSWERSPlanning
the overall production process
Determining the best layout for the firm's facilities
Implementing the production plan
Which intent of spyware creates a company security issue - ANSWERSThe intent to
report on a user's internet activity
