Communication NCLEX questions and answers 2026 best edition

Which communication technique encourages a patient to share more information A. Asking closed questions B. Using open-ended questions ️️ C. Interrupting the patient D. Giving advice immediately What is the most therapeutic response to a crying patient A. “Stop crying” B. “Take a deep breath” C. “I’m here with you” ️️ D. “You’ll be fine” Which action demonstrates active listening A. Looking away B. Nodding and maintaining eye contact ️️ C. Interrupting D. Checking phone What is the best way to communicate with a patient in pain A. Ignore complaints B. Acknowledge and assess pain ️️ C. Change topic D. Delay response Which communication method is best for a hearing-impaired patient A. Speak loudly only B. Use written communication ️️ C. Turn away D. Whisper What is the purpose of therapeutic communication A. Control patient B. Promote healing ️️ C. End conversation quickly D. Give orders Which response shows empathy A. “I know exactly how you feel” B. “That sounds very difficult” ️️ C. “Ignore it” D. “It’s not serious” What is the best response to a confused patient A. Argue B. Reorient gently ️️ C. Ignore D. Leave Which behavior blocks communication A. Listening B. Giving false reassurance ️️ C. Eye contact D. Clarifying What is the most important aspect of nurse-patient communication A. Speed B. Clarity ️️ C. Volume D. Length Which technique helps clarify patient statements A. Ignoring B. Paraphrasing ️️ C. Changing subject D. Interrupting What is nonverbal communication A. Words only B. Body language ️️ C. Writing D. Reading Which response is therapeutic for anxiety A. “Relax” B. “Tell me what worries you” ️️ C. “Ignore it” D. “It’s nothing” What is the best approach when a patient refuses care A. Force B. Respect decision and educate ️️ C. Ignore D. Argue Which communication is most effective A. Complex medical terms B. Simple clear language ️️ C. Silence always D. Fast speech What is the purpose of silence in communication A. Avoid patient B. Allow expression ️️ C. End conversation D. Ignore Which technique encourages patient expression A. Closed questions B. Open-ended questions ️️ C. Interrupting D. Ignoring What is therapeutic touch A. Harmful B. Comforting ️️ C. Ignored D. Aggressive Which response shows respect A. Interrupting B. Listening attentively ️️ C. Ignoring D. Rushing What is cultural competence in communication A. Ignoring culture B. Respecting diversity ️️ C. Judging D. Avoiding Which communication barrier is most common A. Listening B. Language differences ️️ C. Eye contact D. Smiling What is the best way to handle angry patients A. Argue B. Stay calm and listen ️️ C. Ignore D. Walk away Which response builds trust A. Dishonesty B. Honesty ️️ C. Ignoring D. Avoiding What is feedback in communication A. Ignore B. Response to message ️️ C. Silence D. Delay Which technique improves understanding A. Guessing B. Asking questions ️️ C. Ignoring D. Avoiding What is assertive communication A. Aggressive B. Clear and respectful ️️ C. Passive D. Silent Which behavior shows professionalism A. Ignoring patient B. Respectful communication ️️ C. Arguing D. Rushing What is the purpose of clarification A. Confuse B. Ensure understanding ️️ C. Delay D. Avoid Which response is non-therapeutic A. “Tell me more” B. “You shouldn’t feel that way” ️️ C. “I understand” D. “Go on” What is the best communication for children A. Complex terms B. Simple language ️️ C. Silence D. Ignore Which approach is best for elderly patients