GSCM 201 – FINAL (Latest Update 2026 /
2027) Questions & Answers {Grade A}
100% Correct
Dimensions of Quality (performance) - correct answer primary operating
characteristics
Quality Experts - correct answer Crosby - Four absolutes of Quality Management and
14 steps to quality improvements
Deming - 14 obligations of top management
Feigenbaum - total quality control (TQC) philosophy
Ishikawa - Company wide Quality control
Juran - Quantity trilogy
Shewhart - PDCA
Taguchi - Minimizing deviation and three-stage design process
, Quality tools - correct answer Process Maps, Flow charts, check sheet, histogram,
scatter plots, Control (run) charts (used for time series data), Cause and effect
diagram (used for underlying causes), Pareto Diagram (based on the 80/20 rule which
states that 80% of quality problems are caused by a small number of causes. Helps
identify and prioritize problems)
ABC Analysis - correct answer a. Based on Pareto law, significant few and significant
many
b. Breaks down into most important, moderately important, and least important (a, b, c)
c. Ensures control over costly items
d. Resource allocation
e. Reduction in storage expenses
f. Increased economy.
Some items are more important than others. I.e., A items. Selling a lot and have a lot
2027) Questions & Answers {Grade A}
100% Correct
Dimensions of Quality (performance) - correct answer primary operating
characteristics
Quality Experts - correct answer Crosby - Four absolutes of Quality Management and
14 steps to quality improvements
Deming - 14 obligations of top management
Feigenbaum - total quality control (TQC) philosophy
Ishikawa - Company wide Quality control
Juran - Quantity trilogy
Shewhart - PDCA
Taguchi - Minimizing deviation and three-stage design process
, Quality tools - correct answer Process Maps, Flow charts, check sheet, histogram,
scatter plots, Control (run) charts (used for time series data), Cause and effect
diagram (used for underlying causes), Pareto Diagram (based on the 80/20 rule which
states that 80% of quality problems are caused by a small number of causes. Helps
identify and prioritize problems)
ABC Analysis - correct answer a. Based on Pareto law, significant few and significant
many
b. Breaks down into most important, moderately important, and least important (a, b, c)
c. Ensures control over costly items
d. Resource allocation
e. Reduction in storage expenses
f. Increased economy.
Some items are more important than others. I.e., A items. Selling a lot and have a lot
