CNL Exam Questions and Answers
Updated 2026
PatientMsatisfactionMscoresMinMtheMemergencyMdepartmentM(ED)MhaveMshownMaMdownw
ardMtrendMoverMtheMpastMthreeMquarters.MAsMaMclinicalMnurseMleaderM(CNL)MinMtheM
ED,MyourMfocusMisMto:M-
MAnswerMCompareMdesiredMoutcomesMwithMnationalMandMstateMstandards
AMlackMofMcomplianceMwithMdeepMveinMthrombosisM(DVT)MprophylaxisMhasMbeenMidenti
fiedMinMretrospectiveMchartMreviewsMofMallMischemicMstrokeMpatientsMinMyourMorganizati
on.MAsMaMCNLMonMtheMneurologicalMunit,MyourMprimaryMgoalMwillMinclude:M-
MAnswerMGainingManMunderstandingMofMhowMDVTMprophylaxisMisMinitiatedMonMeachMst
rokeMpatientMonMyourMunit
WhichMofMtheMfollowingMactionsMillustratesMtheMCNLMprofessionalMvalueMofMaltruism?M-
MAnswerMSponsoringMaMmeetingMwithMtheMmonitorMtechniciansMtoMunderstandMtheirMb
arriersMinMtheMcardiacMmonitoringMprocess
TheMresultsMofMaMquarterlyMreportMidentifyManMincreaseMinMpatientMfallsMonMtheMtele
metryMunit.MYourMfirstMactionMwillMbeMto:M-
MAnswerMGainManMunderstandingMofMpatientMcareMpracticesMonMtheMtelemetryMunit
SeveralMnearMmissesMwereMidentifiedMbyMICUMnursesMwhoMhadMmistakenMinvasiveMlines
MforMintravenousMportsMforMmedicationMadministration.MYouMhaveMcompletedManManalys
isMofMtheMissue.MYourMrecommendationsMinclude:M-MAnswerM1.MAMdouble-
checkMsystemMforMmedicationMadministration
2.MToMfacilitateMaMcriticalMincidentMreportingMstructureMthatMfostersMaM"withoutMblame
"MunitMcultureM
3.MAMvisualMsignalMonMallMportsMnotMintendedMforMintravenousMdrugs
4.MAllMofMtheMabove
YouMareMusingMfailureMmodeMandMeffectManalysisM(FMEA)MtoManticipateMtheMriskMofM
medicationMerrorsMinMtheMICUMrelatedMtoMinvasiveMlines.MYouMbeginMyourMFMEAManal
ysisMwith:M-MAnswerMProcessMmapping
TheMresultMofMaMworkflowMdiagramMofMaMclinicianMillustratesManMexcessiveMamountMof
MwalkingMtoMobtainMsupplies.MReducingMtheMwasteMofMmotionMaddsMvalue-
addedMtimeMthatMultimatelyMbenefits:M-MAnswerMTheMpatient
, YourMteamMisMlookingMatMtheMdelaysMinMtheMdischargeMprocess.MYourMcauseMandMeffe
ctMdiagramMincludes:M-MAnswerMAMfishboneMdiagram
SurveyMresultsMofMtheMnursingMstaffMreflectMpoorMperceptionsMandMaMdiscomfortMwith
MaddressingMspiritualMissuesMwithMpatients.MTheMultimateMsuccessMofMfocusedMstaffMed
ucationMcanMbeMmeasuredMby:M-
MAnswerMTrendingMquarterlyMpatientMsatisfactionMscoresMpertainingMtoMspiritualMcareMd
uringMhospitalization
HowMcanMtheMCNLMmakeMtheMgreatestMimpactMonMtheMhealthMcareMorganization?M-
MAnswerMRepresentingMtheMmicrosystem
TheMconceptMthatManMorganizationMisMinMaMcontinuedMstateMofMchangeMdescribesMwhi
chMorganizationalMtheory:M-MAnswerMChaosMtheory
BeforeMbeginningMdataMcollection,MwhatMisMtheMprimaryMkeyMfactorMtoMdetermine?M-
MAnswerMOperationalMdefinitionsMofMdata
AsMtheMCNLMonMaMCardiothoracicMstep-
downMunit,MwhatMisMtheMoneMrecommendationMyouMwouldMmakeMtoMdecreaseMtheMch
anceMofMreadmissionMofMyourMpatientMpopulation?
A)MVisitingMnursingMforMallMpatients
B)MAllMfollow-upMappointmentsMscheduledMpriorMtoMpatientMdischarge
C)MPharmacyMtoMvisitMwithMeachMpatientMpriorMtoMdischargeMhomeMtoMreviewMmedica
tions
D)MAllMpatientsMshouldMbeMenrolledMinMaMcardiacMrehabMprogramM-
MAnswerMAllMpatientsMshouldMbeMenrolledMinMaMcardiacMrehabMprogram
AfterMcarefulMreviewMofMunitMprocesses,MyouMhaveMdeterminedMthatMtheMselfMmealMor
derMprogramMwasMintroducedM3MmonthsMago.MWithMthisMprogram,MpatientsMhaveMthe
MabilityMtoMorderMmealsMwhenMtheyMareMreadyMtoMeatMratherMthanMeatingMatMprede
terminedMtimesMsetMbyMtheMhospital.MThisMchangeMhasMalteredMtheMtimingMofMmedica
tionsMpreviouslyMgivenMwithMmeals.MWhatMdoesMtheMCNLMdoMtoMimproveMtheMprocess
?M-
MAnswerMDevelopManMinterdisciplinaryMteam,MincludingMunitMstaff,Mnutritionist,Mdiabetic
Meducator,MandMmealMserviceMteamMmembersMtoMinvestigateMtheMselfMmealMorderMpr
ogram
Updated 2026
PatientMsatisfactionMscoresMinMtheMemergencyMdepartmentM(ED)MhaveMshownMaMdownw
ardMtrendMoverMtheMpastMthreeMquarters.MAsMaMclinicalMnurseMleaderM(CNL)MinMtheM
ED,MyourMfocusMisMto:M-
MAnswerMCompareMdesiredMoutcomesMwithMnationalMandMstateMstandards
AMlackMofMcomplianceMwithMdeepMveinMthrombosisM(DVT)MprophylaxisMhasMbeenMidenti
fiedMinMretrospectiveMchartMreviewsMofMallMischemicMstrokeMpatientsMinMyourMorganizati
on.MAsMaMCNLMonMtheMneurologicalMunit,MyourMprimaryMgoalMwillMinclude:M-
MAnswerMGainingManMunderstandingMofMhowMDVTMprophylaxisMisMinitiatedMonMeachMst
rokeMpatientMonMyourMunit
WhichMofMtheMfollowingMactionsMillustratesMtheMCNLMprofessionalMvalueMofMaltruism?M-
MAnswerMSponsoringMaMmeetingMwithMtheMmonitorMtechniciansMtoMunderstandMtheirMb
arriersMinMtheMcardiacMmonitoringMprocess
TheMresultsMofMaMquarterlyMreportMidentifyManMincreaseMinMpatientMfallsMonMtheMtele
metryMunit.MYourMfirstMactionMwillMbeMto:M-
MAnswerMGainManMunderstandingMofMpatientMcareMpracticesMonMtheMtelemetryMunit
SeveralMnearMmissesMwereMidentifiedMbyMICUMnursesMwhoMhadMmistakenMinvasiveMlines
MforMintravenousMportsMforMmedicationMadministration.MYouMhaveMcompletedManManalys
isMofMtheMissue.MYourMrecommendationsMinclude:M-MAnswerM1.MAMdouble-
checkMsystemMforMmedicationMadministration
2.MToMfacilitateMaMcriticalMincidentMreportingMstructureMthatMfostersMaM"withoutMblame
"MunitMcultureM
3.MAMvisualMsignalMonMallMportsMnotMintendedMforMintravenousMdrugs
4.MAllMofMtheMabove
YouMareMusingMfailureMmodeMandMeffectManalysisM(FMEA)MtoManticipateMtheMriskMofM
medicationMerrorsMinMtheMICUMrelatedMtoMinvasiveMlines.MYouMbeginMyourMFMEAManal
ysisMwith:M-MAnswerMProcessMmapping
TheMresultMofMaMworkflowMdiagramMofMaMclinicianMillustratesManMexcessiveMamountMof
MwalkingMtoMobtainMsupplies.MReducingMtheMwasteMofMmotionMaddsMvalue-
addedMtimeMthatMultimatelyMbenefits:M-MAnswerMTheMpatient
, YourMteamMisMlookingMatMtheMdelaysMinMtheMdischargeMprocess.MYourMcauseMandMeffe
ctMdiagramMincludes:M-MAnswerMAMfishboneMdiagram
SurveyMresultsMofMtheMnursingMstaffMreflectMpoorMperceptionsMandMaMdiscomfortMwith
MaddressingMspiritualMissuesMwithMpatients.MTheMultimateMsuccessMofMfocusedMstaffMed
ucationMcanMbeMmeasuredMby:M-
MAnswerMTrendingMquarterlyMpatientMsatisfactionMscoresMpertainingMtoMspiritualMcareMd
uringMhospitalization
HowMcanMtheMCNLMmakeMtheMgreatestMimpactMonMtheMhealthMcareMorganization?M-
MAnswerMRepresentingMtheMmicrosystem
TheMconceptMthatManMorganizationMisMinMaMcontinuedMstateMofMchangeMdescribesMwhi
chMorganizationalMtheory:M-MAnswerMChaosMtheory
BeforeMbeginningMdataMcollection,MwhatMisMtheMprimaryMkeyMfactorMtoMdetermine?M-
MAnswerMOperationalMdefinitionsMofMdata
AsMtheMCNLMonMaMCardiothoracicMstep-
downMunit,MwhatMisMtheMoneMrecommendationMyouMwouldMmakeMtoMdecreaseMtheMch
anceMofMreadmissionMofMyourMpatientMpopulation?
A)MVisitingMnursingMforMallMpatients
B)MAllMfollow-upMappointmentsMscheduledMpriorMtoMpatientMdischarge
C)MPharmacyMtoMvisitMwithMeachMpatientMpriorMtoMdischargeMhomeMtoMreviewMmedica
tions
D)MAllMpatientsMshouldMbeMenrolledMinMaMcardiacMrehabMprogramM-
MAnswerMAllMpatientsMshouldMbeMenrolledMinMaMcardiacMrehabMprogram
AfterMcarefulMreviewMofMunitMprocesses,MyouMhaveMdeterminedMthatMtheMselfMmealMor
derMprogramMwasMintroducedM3MmonthsMago.MWithMthisMprogram,MpatientsMhaveMthe
MabilityMtoMorderMmealsMwhenMtheyMareMreadyMtoMeatMratherMthanMeatingMatMprede
terminedMtimesMsetMbyMtheMhospital.MThisMchangeMhasMalteredMtheMtimingMofMmedica
tionsMpreviouslyMgivenMwithMmeals.MWhatMdoesMtheMCNLMdoMtoMimproveMtheMprocess
?M-
MAnswerMDevelopManMinterdisciplinaryMteam,MincludingMunitMstaff,Mnutritionist,Mdiabetic
Meducator,MandMmealMserviceMteamMmembersMtoMinvestigateMtheMselfMmealMorderMpr
ogram