100% CORRECT ANSWERS.
\.Supplier Management - ANSWERS✔-SRM involves taking care of the most
important suppliers. It also includes the overall management and strategic
decision making that goes into a company's purchasing strategy
\.Types of Supplier Relationships - ANSWERS✔-Transactional/Arms-length
Collaborative/Strategic Alliance
\.Supply Strategy Phases - ANSWERS✔-Phase one: Classification- strategic,
bottleneck, non-critical, leverage
Phase Two: Market Analysis:-Assess supplier strength as well as company
strength. Asses things like availability of product in terms of both quality and
quantity.
Phase Three: Strategic Positioning- Identify areas of opportunity or vulnerability
assess supply risks, and derive basic strategies by placing items from phase one
into the purchasing portfolio matrix
Phase Four: Action Plans - Company explores scenarios and lays out plans for
securing long-term supply and for exploiting short-term opportunities
\.· SRM steps - ANSWERS✔-Supplier segmentation: Map suppliers against
profitability and risk exposure
, Supplier Strategy Development: Distribute internal resources and plans to meet
business needs
Supplier Strategy Execution
\.· Kraljic's matrix - ANSWERS✔-Leverage Items
Non-Critical Items
Strategic Items
Bottleneck Items
\.Service Supply Chain - ANSWERS✔-customer input > action > service output
\.Direct Interaction - ANSWERS✔-person to person interaction
\.Surrogate Interaction - ANSWERS✔-acting on another entity's resources (car in
carwash)
\.Independent Processing - ANSWERS✔-entity is acting on resources owned and
controlled by that same entity
provider installs purchased car wash equipment himself
\.PCN regions - ANSWERS✔-1. Direct Interaction
2. Surrogate Interaction
3. Independent Processing