FSM COMPREHENSIVE SCRIPT 2026
QUESTIONS AND SOLUTIONS
◉ Procurement, production, safety/sanitation/maintenance, and
distribution/service are _______ in the foodservice systems model.
Answer: Functional subsystems
◉ The area of interdependency between two subsystems is referred
to as the _______________. Answer: Interface
◉ Providing room service in a hospital and having higher patient
satisfaction scores than other hospitals in the region is an example
of Answer: Competetive advantage
◉ Examining trends in the foodservice industry is an example of
what component of strategic planning? Answer: Monitoring the
environment
◉ The policies and procedures of a foodservice operation are part of
__________ in the foodservice systems model. Answer: Control
◉ A kiosk convenience store would have which of the following
characteristics? Answer: It would be small, usually less than 800
square feet.
, ◉ Which of the following hotel foodservice options is the most labor
intensive? Answer: Room service
◉ A primary reason to open a business as a sole proprietorship
instead of forming a corporation for business ownership is that:
Answer: A sole proprietorship avoids double taxation of the owner
and business.
◉ The government program that allows school districts to serve no
cost breakfast and lunch to all enrolled students is Answer:
Community Eligibility Provision
◉ A data-driven technique for eliminating defects in a process is
referred to as _____________. Answer: Six sigma
◉ Process improvement programs are part of __________ in the
foodservice systems model. Answer: Control
◉ _____________ is defined as the degree to which managers allow
employees to act independently within their job description.
Answer: Empowerment
QUESTIONS AND SOLUTIONS
◉ Procurement, production, safety/sanitation/maintenance, and
distribution/service are _______ in the foodservice systems model.
Answer: Functional subsystems
◉ The area of interdependency between two subsystems is referred
to as the _______________. Answer: Interface
◉ Providing room service in a hospital and having higher patient
satisfaction scores than other hospitals in the region is an example
of Answer: Competetive advantage
◉ Examining trends in the foodservice industry is an example of
what component of strategic planning? Answer: Monitoring the
environment
◉ The policies and procedures of a foodservice operation are part of
__________ in the foodservice systems model. Answer: Control
◉ A kiosk convenience store would have which of the following
characteristics? Answer: It would be small, usually less than 800
square feet.
, ◉ Which of the following hotel foodservice options is the most labor
intensive? Answer: Room service
◉ A primary reason to open a business as a sole proprietorship
instead of forming a corporation for business ownership is that:
Answer: A sole proprietorship avoids double taxation of the owner
and business.
◉ The government program that allows school districts to serve no
cost breakfast and lunch to all enrolled students is Answer:
Community Eligibility Provision
◉ A data-driven technique for eliminating defects in a process is
referred to as _____________. Answer: Six sigma
◉ Process improvement programs are part of __________ in the
foodservice systems model. Answer: Control
◉ _____________ is defined as the degree to which managers allow
employees to act independently within their job description.
Answer: Empowerment
