NUR-410 FINAL EXAM PRACTICE NURSE
MANAGEMENT SCENARIOS AND INSIGHTS
QUESTIONS AND ANSWERS
Sarah is a nursing graduate of 5 years who is very confident in her clinical skills. She has taken
some certificate courses in leadership and management and has considered beginning a graduate
degree with this focus. She is excited about being able to use her knowledge and interest by
being hired as a nurse manager. Before beginning her new position, Sarah spends time with her
nurse executive to clarify the executive’s expectations of her and of the unit that she has been
hired to manage. After beginning her new position, Sarah finds that she spends a great deal of
time in direct patient care. Her staff begins to complain that they are never able to find her when
they need her, and that some aspects of her responsibilities fall behind, such as scheduling. Sarah
is most likely: Select one:
a. lacking an understanding of the nurse management
role.
b.
attempting to prove her clinical skills to the nursing staff.
c. experiencing difficulty in
unlearning old roles.
d. lacking enjoyment in her new
role.
Question 2
Correct
1.00 points out of 1.00
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Question text
A nurse manager has been employed in the same facility for 20 years and has held the same
position. This career style is known as: Select one:
pg. 1
,a.
linear.
b.
spiral.
c.
steady state.
d. entrepreneurial/transient.
Question 3
Correct
1.00 points out of 1.00
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Question text
The nurse manager is anticipating changes on the unit because of managed care. It is up to the
manager to “sell” the staff on this care concept. A goal of managed care that the staff must
understand is that managed care is: Select one:
a. grounded in business theory.
b. useful for long-term patients
only.
c. designed to reduce unit
resources and staff.
d. not concerned with the best
interests of clients.
Question 4
Correct
1.00 points out of 1.00
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pg. 2
,Question text
Electronic health records (EHRs) are being instituted at Pleasant Valley Hospital. Some of the
staff on Unit 4 complain to the manager that acquiring the technologic skills required is too
time consuming. They question its value in patient care. The manager responds that: Select one:
a. the use of technology is inevitable in our technologically oriented society.
b. the hospital is no longer able to find the space to accommodate paper record-
keeping.
c. the initiative is being driven by decision makers higher up in the hierarchy
and there is no choice.
d.
EHRs will increase effectiveness of care by enhancing coordination and improving patient
outcomes.
Question 5
Incorrect
0.00 points out of 1.00
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Question text
To develop a curriculum vitae, or résumé, a nurse must develop a personal data file. The goal of
a personal data file is to: Select one:
a. create an opportunity to be
interviewed.
b.
have a listing of facts about your professional life.
c. have a tool in place for
marketing yourself.
d. create a document that lists your
skills.
pg. 3
, estion 6
Correct
1.00 points out of 1.00
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Question text
The new nurse manager feels pulled between the expectations of staff, the demands of hospital
administrators, and family obligations. According to the theory by Hardy (1978), unrelieved role
stress and strain will lead to: Select one:
a. frustration and anger.
b. alienation of family and
friends.
c. low productivity and
performance.
d. physical symptoms and
acute illness.
Question 7
Correct
1.00 points out of 1.00
Flag question
Question text
Becky graduated 5 years ago and is keenly interested in pursuing leadership opportunities. She
has been active in learning about leadership through workshops and Internet research and
recently began a graduate degree program with a focus on nursing administration. She has
excellent clinical skills and eagerly accepts responsibility for various projects on the unit. Her
sarcastic and sometimes aggressive behavior tends to alienate other staff members on the unit. In
coaching Becky, you: Select one:
a.
suggest that she reflect on situations in which she has had a positive influence and consider how
her interactions contributed to the situation.
pg. 4
MANAGEMENT SCENARIOS AND INSIGHTS
QUESTIONS AND ANSWERS
Sarah is a nursing graduate of 5 years who is very confident in her clinical skills. She has taken
some certificate courses in leadership and management and has considered beginning a graduate
degree with this focus. She is excited about being able to use her knowledge and interest by
being hired as a nurse manager. Before beginning her new position, Sarah spends time with her
nurse executive to clarify the executive’s expectations of her and of the unit that she has been
hired to manage. After beginning her new position, Sarah finds that she spends a great deal of
time in direct patient care. Her staff begins to complain that they are never able to find her when
they need her, and that some aspects of her responsibilities fall behind, such as scheduling. Sarah
is most likely: Select one:
a. lacking an understanding of the nurse management
role.
b.
attempting to prove her clinical skills to the nursing staff.
c. experiencing difficulty in
unlearning old roles.
d. lacking enjoyment in her new
role.
Question 2
Correct
1.00 points out of 1.00
Flag question
Question text
A nurse manager has been employed in the same facility for 20 years and has held the same
position. This career style is known as: Select one:
pg. 1
,a.
linear.
b.
spiral.
c.
steady state.
d. entrepreneurial/transient.
Question 3
Correct
1.00 points out of 1.00
Flag question
Question text
The nurse manager is anticipating changes on the unit because of managed care. It is up to the
manager to “sell” the staff on this care concept. A goal of managed care that the staff must
understand is that managed care is: Select one:
a. grounded in business theory.
b. useful for long-term patients
only.
c. designed to reduce unit
resources and staff.
d. not concerned with the best
interests of clients.
Question 4
Correct
1.00 points out of 1.00
Flag question
pg. 2
,Question text
Electronic health records (EHRs) are being instituted at Pleasant Valley Hospital. Some of the
staff on Unit 4 complain to the manager that acquiring the technologic skills required is too
time consuming. They question its value in patient care. The manager responds that: Select one:
a. the use of technology is inevitable in our technologically oriented society.
b. the hospital is no longer able to find the space to accommodate paper record-
keeping.
c. the initiative is being driven by decision makers higher up in the hierarchy
and there is no choice.
d.
EHRs will increase effectiveness of care by enhancing coordination and improving patient
outcomes.
Question 5
Incorrect
0.00 points out of 1.00
Flag question
Question text
To develop a curriculum vitae, or résumé, a nurse must develop a personal data file. The goal of
a personal data file is to: Select one:
a. create an opportunity to be
interviewed.
b.
have a listing of facts about your professional life.
c. have a tool in place for
marketing yourself.
d. create a document that lists your
skills.
pg. 3
, estion 6
Correct
1.00 points out of 1.00
Flag question
Question text
The new nurse manager feels pulled between the expectations of staff, the demands of hospital
administrators, and family obligations. According to the theory by Hardy (1978), unrelieved role
stress and strain will lead to: Select one:
a. frustration and anger.
b. alienation of family and
friends.
c. low productivity and
performance.
d. physical symptoms and
acute illness.
Question 7
Correct
1.00 points out of 1.00
Flag question
Question text
Becky graduated 5 years ago and is keenly interested in pursuing leadership opportunities. She
has been active in learning about leadership through workshops and Internet research and
recently began a graduate degree program with a focus on nursing administration. She has
excellent clinical skills and eagerly accepts responsibility for various projects on the unit. Her
sarcastic and sometimes aggressive behavior tends to alienate other staff members on the unit. In
coaching Becky, you: Select one:
a.
suggest that she reflect on situations in which she has had a positive influence and consider how
her interactions contributed to the situation.
pg. 4
