1) The utilization of individuals to achieve organizational objectives is known as ________.
A) human resource leadership
B) human resource management
C) human resource staffing
D) human resource planning - Answers B) Human resource management
2) HR professionals only work with ________.
A) other HR professionals
B) only HR specialists
C) all managers throughout the company
D) every person who has applied for employment - Answers D) every person who has applied for
employment
3) Human resource management (HRM) is the utilization of individuals to achieve organizational
objectives.
a. true
b. false - Answers a. True
4) Global competition is rarely relevant to the work of HR professionals.
a. true
b. false - Answers b. False
5) Staffing is the process through which an organization ensures that it always has the proper number
of employees with the appropriate skills in the right jobs, at the right time, to achieve organizational
objectives.
a. true
b. false - Answers a. True
6) The staffing process involves all of the following functions EXCEPT ________.
A) job analysis
B) recruitment
C) product placement
D) selection - Answers c. product placement
7) Many HR departments are most likely becoming smaller because ________.
A) federal agencies monitor HR functions
B) HR telecommuting is gaining popularity
C) external groups are performing HR functions
D) there is no way to explain the role of HR professionals as strategic business partners - Answers C)
external groups are performing HR functions
8) What is the systematic process of determining the skills, duties, and knowledge required for
performing jobs in an organization?
A) strategic planning
B) job enlargement
C) recruitment
D) job analysis - Answers D) job analysis
9) An ongoing process whereby an individual sets career goals and identifies the means to achieve
them is called ________.
A) succession planning
B) career development
C) career planning
D) training - Answers C) career planning
10) According to the U.S. Bureau of Labor Statistics, and a survey conducted by LinkedIn revealed that
today's employees under the age of 32 will work for approximately ________ companies and will
change careers ________ times in their working lives.
A) 3; 3
B) 5; 6
C) 7 to 10; 4
D) 11 to 13; 5 - Answers C) 7 to 10; 4
11) A formal approach used by the organization to ensure that people with the proper qualifications
and experiences are available when needed is referred to as ________.
, A) career development
B) succession planning
C) career planning
D) performance management - Answers A) career development
12) What HR tool gives employees the opportunity to capitalize on their strengths and overcome
identified deficiencies?
A) manager self-service
B) employee orientation
C) performance appraisal
D) selection tests - Answers C) performance appraisal
13) Compensation, as described in your text, refers to the ________.
A) total of all rewards provided to employees in return for their services
B) wages individuals receive each pay period
C) wage schedules and wage rates listed in the union contract
D) internal alignment of intrinsic awards - Answers A) total of all rewards provided to employees in
return for their services
14) Today, most firms would prefer having employees belong to unions because the unions handle
health benefits.
a. true
b. false - Answers b. False
15) Employee health and safety are a primary concern for businesses because of numerous federal
and state laws.
a. true
b. false - Answers a. true
16) A top-level manager who reports directly to a corporation's chief executive officer or to the head
of a major division is a(n) ________.
A) generalist
B) executive
C) specialist
D) manager - Answers B) executive
17) Which term refers to the discipline that deals with what is good and bad or right and wrong?
A) morals and traditions
B) social responsibility
C) cultural norms
D) ethics - Answers D) ethics
18) Which of the following firms has NOT been exposed for ethical abuses and corrupt conduct?
A) Enron
B) Lehman Brothers
C) WorldCom
D) General Electric (GE) - Answers D) General Electric (GE
19) Compliance with the law sets the minimum standard for ethical behavior in business.
a. true
b. false - Answers a. true
20) A major source of ethical guidance is the behavior and advice of people that psychologists call
________.
A) internal monitors
B) third-party respondents
C) disinterested parties
D) significant others - Answers D) significant others
21) As a professional, what should be your primary source of ethical guidance in the workplace?
A) corporate HR policies
B) corporate code of ethics
C) corporate mission statement
D) corporate procedures - Answers B) corporate code of ethics
22) Whistleblower protection has been around since ________.
A) the passage of the Sarbanes-Oxley Act of 2002
B) the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010