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Exam (elaborations)

Statistical Process Control – Exam 2 (Official) – Questions and Verified Solutions – 2025/2026

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This document contains the official version of SPC (Statistical Process Control) Exam 2, including all questions and verified solutions. It covers key topics such as control charts, process variation, process capability analysis, sampling methods, and quality improvement techniques. Designed as an authoritative study resource, it helps students prepare accurately and confidently for their exam.

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Statistical Process Control – Exam 2 (Official) – Questions and Verified
Solutions – 2025/2026


Self Presentation is - ANS✔✔ strategic and oriented around goals



3 Principles of Self Presentation - ANS✔✔ 1) Settings and Roles

2) Values and Preferences

3 Self-Enhancing Presentations



Self Presentation Strategies - ANS✔✔ -Ingratiation

-Power Strategies

-Self Promotion

-Exemplification



Ingratiation - ANS✔✔ Goal: to appear likable

Ingratiator's Dilemma: lack of authenticity



Power Strategies - ANS✔✔ Goal: to appear more or less powerful than the other person



Intimidation (Power Strategies) - ANS✔✔ Goal: to appear powerful and threatening

Risk: alienation of others who will fear you instead of like you



Supplication (Power Strategies) - ANS✔✔ Goal: to appear weak, helpless, dependent on others

Risk: look incompetent or create resentment



Self Promotion - ANS✔✔ Goal: to appear competent, knowledgable, important

, Risk: appear self absorbed or bragging



Self Promotion tactics - ANS✔✔ 1. Make accomplishments known to others

2. Emphasize one area only

3. Self handicapping

4. Avoid humblebrag

5. Emphasize other's role



Self Handicapping - ANS✔✔ appear to be incompetent so performance is better than expected
(hustling)



Exemplification - ANS✔✔ Goal: want to be perceived as having high moral standards,
commitment to a worthy cause, or as a role model for others

Risk: If they fail, run the risk of looking hypocritical



Identification - ANS✔✔ -Indirect Self Presentation Strategy

-Goal: show you are associated with club, group or a particular community



Face - ANS✔✔ a mask that changes depending on the audience and the variety of social
interaction



________ is central to the development of the self-concept - ANS✔✔ Communication



Communication influences development of the self concept through 3 processes: - ANS✔✔ -
Reflected Appraisal

-Social Comparison

-Self Talk

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