INS3705 Assignment 2 (COMPLETE ANSWERS) Semester 1 2026 - DUE April 2026; 100% Correct solutions and explanations.

INS3705 Assignment 2 (COMPLETE ANSWERS) Semester 1 2026 - DUE April 2026; 100% Correct solutions and explanations. INS3705 – INFORMATION AND KNOWLEDGE MANAGEMENT ASSESSMENT 2 (SEMESTER –1 2026) INSTRUCTIONS Answer ALL FOUR questions. Total Marks: 100 Number your answers clearly and correctly. All questions must be answered in essay format. Provide a Table of Contents. Follow proper essay structure (introduction, headings/subheadings, and conclusion). All answers must be typed in Arial 12 font, 1.5 line spacing, and fully justified. Use the Harvard referencing style for in-text citations and the reference list. Students are required to consult multiple academic sources, including prescribed textbooks and peer-reviewed journal articles. The study guide serves only as a guide and must not be treated as a primary academic source. Do not copy and paste from sources. Failure to acknowledge sources constitutes academic misconduct. No late submissions will be accepted. Do NOT password-protect your script. DECLARATION STATEMENT I declare that this is my own, original work prepared specifically for Assessment 2: INS3705 (2026), and that all sources used or quoted have been properly acknowledged through complete references. Signature: _____ Name: _________ QUESTION 1: (40 MARKS) SCENARIO ImbizoTech Solutions (Pty) Ltd is a medium-sized, knowledge-intensive consulting firm operating within South Africa’s rapidly evolving digital services sector and knowledge economy. The organisation derives its competitive advantage primarily from the expertise, analytical capabilities, and innovative problem-solving skills of its consultants rather than from physical assets. ImbizoTech provides advisory services in business analytics, digital transformation, and innovation management. Consultants work in project-based teams that require continuous knowledge creation, sharing, and application. Despite significant investments in digital collaboration platforms, project knowledge repositories, and staff training and mentoring initiatives, senior management has identified persistent challenges. These include knowledge silos across teams, knowledge hoarding by senior consultants, loss of critical organisational knowledge due to staff turnover, and limited use of advanced Society 5.0 technologies to support knowledge creation, reuse, and decision-making. As South Africa continues its transition towards a knowledge-based economy, ImbizoTech faces increasing pressure to manage knowledge as a strategic organisational asset. 1.1 Critically evaluate the current state of knowledge management practices at ImbizoTech Solutions by identifying the key strengths, major weaknesses and knowledge-related risks, and practical strategies to improve knowledge sharing and retention. Your answer must be supported by multiple academic sources, appropriately cited using the Harvard referencing style. (10 marks) 1.2 Explain the concept of the economy/society identified in the scenario and critically discuss FOUR characteristics of this economy/society using relevant examples from ImbizoTech Solutions. Support your discussion using multiple authoritative academic sources. (10 marks) 1.3 Justify why a knowledge audit is an appropriate starting point for reviewing KM practices at ImbizoTech Solutions. Discuss FOUR methods that could be used to conduct a knowledge audit and explain the value of each method, supported by multiple academic sources. (10 marks) 1.4 Analyse how intelligent and digital technologies associated with Society 5.0 can be applied to enhance FOUR different knowledge management processes at ImbizoTech Solutions. Support your analysis with multiple scholarly sources, appropriately cited. (10 marks) QUESTION 2: (20 MARKS) SCENARIO You have been appointed as the Information Manager at Masakhane Manufacturing, a company transitioning from traditional production methods to data-driven and digitally enabled operations. Management expects information to support operational efficiency, strategic planning, and competitive advantage. Vincent: 2.1 Explain how effective information management contributes to organisational value creation and decision-making at Masakhane Manufacturing. Discuss the information lifecycle and show how information should be managed at different stages to support decision-making. Support your discussion with multiple academic sources. (10 marks) 2.2 Critically analyse TWO risks associated with poor information management and explain how these risks can undermine organisational performance. Support your analysis using multiple