LIZZYGOLD TUTORIALS
2026 ENG1504 ASSIGNMENT 1
(SEMESTER 1)
QUESTION ANSWERED
INVESTIGATIVE REPORT
Just-Ice retail park, owned by Mopani Holdings, is nestled at the outskirts of the Acres central
business district (CBD). It provides customers with groceries, confectionery, a hair salon,
pharmacy, restaurant, clothing shops, and two automated teller machines. For the past five
years, the retail park has made a good profit, with annual revenue of about R30 million. However,
on 30 January 2026, the retail park manager began to receive emails regarding the non-renewal
of lease agreements by some tenants. In addition, some tenants complained about low profits
in their business and negotiated for the reduced rental rates. The non-renewal of the lease
agreements led to 50% of the shops being vacant.
You are the Chief Operations Manager for Mopani Holdings, and it is your responsibility to liaise
with the retail park manager to ensure business operations are satisfactory. At the meeting held
on 01 March 2026, the Chief Executive Officer (CEO), Ms Khameli, requested that you investigate
the challenges that led to the non-renewal of the lease agreements and to the low profits in the
retail park.
INSTRUCTIONS
As the Chief Operations Manager, write an investigative report in which you investigate
challenges that led to the non-renewal of the lease agreements by business operators and low
profits at Just-Ice retail park. You are expected to submit the report to the Chief Executive Officer
(CEO), Ms Khameli, by 30 March 2026.
Your report should be 2-3 pages in length.
Use the following headings and sub-headings:
TITLE
Information to be included in the title should relate to what the investigation is about, where it
is taking place, and why it is to be conducted.
1. TERMS OF REFERENCE
The following information should be included: date on which you were commissioned to
conduct the investigation, the name and position of the person who commissioned you, your
name and your position, the essence of the report, and the date for the submission of the report
and recommendations.
2. PROCEDURES
, Identify at least four (4) methods/steps/procedures followed to collect information from various
sources. It is imperative that each method/step/procedure is numbered and mentions the
purpose.
2.1
2.2
2.3
2.4
3. FINDINGS
Present the factual information found during the investigation under each
method/step/procedure used above to collect information. This means four (4) findings are
expected as per your procedures identified above.
3.1
3.2
3.3
3.4
4. CONCLUSIONS
Comment, analyse, and interpret the factual information (findings) above. Do not provide more
than three (3) conclusions.
4.1
4.2
4.3
5. RECOMMENDATIONS
Provide possible options or actions in relation to the purpose of the investigation. Do not
instruct but make suggestions that you think can be followed to resolve the issue. Do not
provide more than three (3) recommendations.
5.1
5.2
5.3
COMPILER’S DETAILS
This is the ending of your investigative report. Provide your signature, title, name, and surname,
followed by your position in the organisation. Finally, write the date.
2026 ENG1504 ASSIGNMENT 1
(SEMESTER 1)
QUESTION ANSWERED
INVESTIGATIVE REPORT
Just-Ice retail park, owned by Mopani Holdings, is nestled at the outskirts of the Acres central
business district (CBD). It provides customers with groceries, confectionery, a hair salon,
pharmacy, restaurant, clothing shops, and two automated teller machines. For the past five
years, the retail park has made a good profit, with annual revenue of about R30 million. However,
on 30 January 2026, the retail park manager began to receive emails regarding the non-renewal
of lease agreements by some tenants. In addition, some tenants complained about low profits
in their business and negotiated for the reduced rental rates. The non-renewal of the lease
agreements led to 50% of the shops being vacant.
You are the Chief Operations Manager for Mopani Holdings, and it is your responsibility to liaise
with the retail park manager to ensure business operations are satisfactory. At the meeting held
on 01 March 2026, the Chief Executive Officer (CEO), Ms Khameli, requested that you investigate
the challenges that led to the non-renewal of the lease agreements and to the low profits in the
retail park.
INSTRUCTIONS
As the Chief Operations Manager, write an investigative report in which you investigate
challenges that led to the non-renewal of the lease agreements by business operators and low
profits at Just-Ice retail park. You are expected to submit the report to the Chief Executive Officer
(CEO), Ms Khameli, by 30 March 2026.
Your report should be 2-3 pages in length.
Use the following headings and sub-headings:
TITLE
Information to be included in the title should relate to what the investigation is about, where it
is taking place, and why it is to be conducted.
1. TERMS OF REFERENCE
The following information should be included: date on which you were commissioned to
conduct the investigation, the name and position of the person who commissioned you, your
name and your position, the essence of the report, and the date for the submission of the report
and recommendations.
2. PROCEDURES
, Identify at least four (4) methods/steps/procedures followed to collect information from various
sources. It is imperative that each method/step/procedure is numbered and mentions the
purpose.
2.1
2.2
2.3
2.4
3. FINDINGS
Present the factual information found during the investigation under each
method/step/procedure used above to collect information. This means four (4) findings are
expected as per your procedures identified above.
3.1
3.2
3.3
3.4
4. CONCLUSIONS
Comment, analyse, and interpret the factual information (findings) above. Do not provide more
than three (3) conclusions.
4.1
4.2
4.3
5. RECOMMENDATIONS
Provide possible options or actions in relation to the purpose of the investigation. Do not
instruct but make suggestions that you think can be followed to resolve the issue. Do not
provide more than three (3) recommendations.
5.1
5.2
5.3
COMPILER’S DETAILS
This is the ending of your investigative report. Provide your signature, title, name, and surname,
followed by your position in the organisation. Finally, write the date.
