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NSG-316 Final ExamTEST FINAL EXAM AND PRACTICE
EXAM 2026/2027 BANK 2 VERSIONS QUESTIONS WITH
DETAILED VERIFIED ANSWERS / EXAM QUESTIONS WILL
COME FROM HERE (100% CORRECT ANSWERS/ A+
GRADED
1. In an interview, the nurse may find it necessary to take notes to aid
his or her memory later. Which statement is true regarding note-
taking?
A) Note-taking may impede the nurse's observation of the patient's
nonverbal behaviors.
B) Note-taking allows the patient to continue at his or her own pace as
the nurse records what is said.
C) Note-taking allows the nurse to shift attention away from the
patient, resulting in an increased comfort level.
D) Note-taking allows the nurse to break eye contact with the patient,
which may increase his or her level of comfort. - ANSWERS--A) Note-
taking may impede the nurse's observation of the patient's nonverbal
behaviors.
Page: 31 Some use of history forms and note-taking may be
unavoidable. But be aware that note-taking during the interview has
,2|Page
disadvantages. It breaks eye contact too often, and it shifts attention
away from the patient, which diminishes his or her sense of
importance. It also may interrupt the patient's narrative flow, and it
impedes the observation of the patient's nonverbal behavior.
2. During an interview, the nurse states, "You mentioned shortness of
breath. Tell me more about that." Which verbal skill is used with this
statement?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question - ANSWERS--D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It
states the topic to be discussed but only in general terms. The nurse
should use it to begin the interview, to introduce a new section of
questions, and whenever the person introduces a new topic.
3. A nurse is taking complete health histories on all of the patients
attending a wellness workshop. On the history form, one of the written
questions asks, "You don't smoke, drink, or take drugs, do you?" This
question is an example of:
A) talking too much.
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B) using confrontation.
C) using biased or leading questions.
D) using blunt language to deal with distasteful topics. - ANSWERS--C)
using biased or leading questions.
Page: 36 This is an example of using leading or biased questions. Asking,
"You don't smoke, do you?" implies that one answer is "better" than
another. If the person wants to please someone, he or she is either
forced to answer in a way corresponding to their implied values or is
made to feel guilty when admitting the other answer.
4. During an interview, a parent of a hospitalized child is sitting in an
open position. As the interviewer begins to discuss his son's treatment,
however, he suddenly crosses his arms against his chest and crosses his
legs. This would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment. - ANSWERS--D)
uncomfortable talking about his son's treatment.
Page: 37 Note the person's position. An open position with the
extension of large muscle groups shows relaxation, physical comfort,
and a willingness to share information. A closed position with the arms
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and legs crossed tends to look defensive and anxious. Note any change
in posture. If a person in a relaxed position suddenly tenses, it suggests
possible discomfort with the new topic.
5. The nurse is interviewing a patient who has a hearing impairment.
What techniques would be most beneficial in communicating with this
patient?
A) Determine the communication method he prefers.
B) Avoid using facial and hand gestures because most hearing-impaired
people find this degrading.
C) Request a sign language interpreter before meeting with him to help
facilitate the communication.
D) Speak loudly and with exaggerated facial movement when talking
with him because this helps with lip reading. - ANSWERS--A) Determine
the communication method he prefers.
Pages: 40-41 The nurse should ask the deaf person the preferred way
to communicate—by signing, lip reading, or writing. If the person
prefers lip reading, then the nurse should be sure to face him or her
squarely and have good lighting on the nurse's face. The nurse should
not exaggerate lip movements because this distorts words. Similarly,
shouting distorts the reception of a hearing aid the person may wear.
The nurse should speak slowly and should supplement his or her voice
with appropriate hand gestures or pantomime.
NSG-316 Final ExamTEST FINAL EXAM AND PRACTICE
EXAM 2026/2027 BANK 2 VERSIONS QUESTIONS WITH
DETAILED VERIFIED ANSWERS / EXAM QUESTIONS WILL
COME FROM HERE (100% CORRECT ANSWERS/ A+
GRADED
1. In an interview, the nurse may find it necessary to take notes to aid
his or her memory later. Which statement is true regarding note-
taking?
A) Note-taking may impede the nurse's observation of the patient's
nonverbal behaviors.
B) Note-taking allows the patient to continue at his or her own pace as
the nurse records what is said.
C) Note-taking allows the nurse to shift attention away from the
patient, resulting in an increased comfort level.
D) Note-taking allows the nurse to break eye contact with the patient,
which may increase his or her level of comfort. - ANSWERS--A) Note-
taking may impede the nurse's observation of the patient's nonverbal
behaviors.
Page: 31 Some use of history forms and note-taking may be
unavoidable. But be aware that note-taking during the interview has
,2|Page
disadvantages. It breaks eye contact too often, and it shifts attention
away from the patient, which diminishes his or her sense of
importance. It also may interrupt the patient's narrative flow, and it
impedes the observation of the patient's nonverbal behavior.
2. During an interview, the nurse states, "You mentioned shortness of
breath. Tell me more about that." Which verbal skill is used with this
statement?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question - ANSWERS--D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It
states the topic to be discussed but only in general terms. The nurse
should use it to begin the interview, to introduce a new section of
questions, and whenever the person introduces a new topic.
3. A nurse is taking complete health histories on all of the patients
attending a wellness workshop. On the history form, one of the written
questions asks, "You don't smoke, drink, or take drugs, do you?" This
question is an example of:
A) talking too much.
,3|Page
B) using confrontation.
C) using biased or leading questions.
D) using blunt language to deal with distasteful topics. - ANSWERS--C)
using biased or leading questions.
Page: 36 This is an example of using leading or biased questions. Asking,
"You don't smoke, do you?" implies that one answer is "better" than
another. If the person wants to please someone, he or she is either
forced to answer in a way corresponding to their implied values or is
made to feel guilty when admitting the other answer.
4. During an interview, a parent of a hospitalized child is sitting in an
open position. As the interviewer begins to discuss his son's treatment,
however, he suddenly crosses his arms against his chest and crosses his
legs. This would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment. - ANSWERS--D)
uncomfortable talking about his son's treatment.
Page: 37 Note the person's position. An open position with the
extension of large muscle groups shows relaxation, physical comfort,
and a willingness to share information. A closed position with the arms
, 4|Page
and legs crossed tends to look defensive and anxious. Note any change
in posture. If a person in a relaxed position suddenly tenses, it suggests
possible discomfort with the new topic.
5. The nurse is interviewing a patient who has a hearing impairment.
What techniques would be most beneficial in communicating with this
patient?
A) Determine the communication method he prefers.
B) Avoid using facial and hand gestures because most hearing-impaired
people find this degrading.
C) Request a sign language interpreter before meeting with him to help
facilitate the communication.
D) Speak loudly and with exaggerated facial movement when talking
with him because this helps with lip reading. - ANSWERS--A) Determine
the communication method he prefers.
Pages: 40-41 The nurse should ask the deaf person the preferred way
to communicate—by signing, lip reading, or writing. If the person
prefers lip reading, then the nurse should be sure to face him or her
squarely and have good lighting on the nurse's face. The nurse should
not exaggerate lip movements because this distorts words. Similarly,
shouting distorts the reception of a hearing aid the person may wear.
The nurse should speak slowly and should supplement his or her voice
with appropriate hand gestures or pantomime.
