BUAD 304 UPDATED SCRIPT 2026
PRACTICE SOLUTIONS GRADED A+
● What are attitudes? Answer: Feelings about specific things, which can
be personal, affective, cognitive, or behavioral.
● What influences employee engagement? Answer: Person factors
(unique characteristics) and situation factors (external elements).
● What is cognitive dissonance? Answer: When our attitudes, beliefs, or
values conflict, leading to distress.
● How can one reduce cognitive dissonance? Answer: By changing
attitudes, changing behavior, or post-hoc rationalizing behavior.
● What is positive psychology? Answer: The study of how emotions
influence behavior and organizational outcomes.
● What are the components of emotional intelligence? Answer: Personal
competence (self-awareness and self-management) and social
competence (social-awareness and relationship management).
● What is intrinsic motivation? Answer: Motivation driven by internal
feelings and personal satisfaction.
, ● What is McGregor's Theory X? Answer: The belief that humans
inherently dislike work and must be coerced to perform.
● What is McGregor's Theory Y? Answer: The belief that people seek
responsibility and self-direction at work.
● What are the motivating factors in Herzberg's Motivator-Hygiene
Theory? Answer: Achievement, recognition, responsibility, and
advancement.
● What is the Expectancy Theory of motivation? Answer: The idea that
effort leads to performance, which leads to desired outcomes.
● What is the Equity Theory? Answer: The belief that individuals seek
fair rewards in relation to their contributions.
● What are SMART goals? Answer: Goals that are Specific,
Measurable, Attainable, Result-oriented, and Time-bound.
● What is the perception process? Answer: The mental and cognitive
processes that enable us to interpret and understand reality.
PRACTICE SOLUTIONS GRADED A+
● What are attitudes? Answer: Feelings about specific things, which can
be personal, affective, cognitive, or behavioral.
● What influences employee engagement? Answer: Person factors
(unique characteristics) and situation factors (external elements).
● What is cognitive dissonance? Answer: When our attitudes, beliefs, or
values conflict, leading to distress.
● How can one reduce cognitive dissonance? Answer: By changing
attitudes, changing behavior, or post-hoc rationalizing behavior.
● What is positive psychology? Answer: The study of how emotions
influence behavior and organizational outcomes.
● What are the components of emotional intelligence? Answer: Personal
competence (self-awareness and self-management) and social
competence (social-awareness and relationship management).
● What is intrinsic motivation? Answer: Motivation driven by internal
feelings and personal satisfaction.
, ● What is McGregor's Theory X? Answer: The belief that humans
inherently dislike work and must be coerced to perform.
● What is McGregor's Theory Y? Answer: The belief that people seek
responsibility and self-direction at work.
● What are the motivating factors in Herzberg's Motivator-Hygiene
Theory? Answer: Achievement, recognition, responsibility, and
advancement.
● What is the Expectancy Theory of motivation? Answer: The idea that
effort leads to performance, which leads to desired outcomes.
● What is the Equity Theory? Answer: The belief that individuals seek
fair rewards in relation to their contributions.
● What are SMART goals? Answer: Goals that are Specific,
Measurable, Attainable, Result-oriented, and Time-bound.
● What is the perception process? Answer: The mental and cognitive
processes that enable us to interpret and understand reality.
