CLMS CERTIFICATION PRACTICE EXAM 385
FINAL SCRIPT 2026 COMPLETE QUESTIONS
WITH ANSWERS
◉ standard of care. Answer: A legal term that refers to the care that
would ordinarily be provided by an average, prudent healthcare
provider in a given situation.
◉ Raise the standards of professionalism. Answer: The main
purpose of the American Association of Medical Assistants (AAMA)
is to
◉ AMT. Answer: Obtain an RMA credential. Which organization do
you need to contact?
◉ Professionalism. Answer: Behavior that exhibits the traits or
features that correspond to the standards of that profession.
◉ Hard skills and soft skills. Answer: A professional has two areas of
competence, known as
◉ Making an appointment
,Verifying insurance. Answer: hard skills of medical assisting
examples
◉ attitude. Answer: A disposition to act in a certain way
◉ intergity. Answer: Adhering to the appropriate code of law and
ethics and being honest and trustworthy
◉ work ethic. Answer: A set of values of hard work held by
employees
◉ HIPAA (Health Insurance Portability and Accountability Act).
Answer: A set of regulations whose goals include the following: (1)
improving the portability and continuity of healthcare coverage in
group and individual markets; (2) combating waste, fraud, and
abuse in healthcare insurance and healthcare delivery;(3) promoting
the use of a medical savings account; (4) improving access to long-
term care services and coverage; and (5) simplifying the
administration of health insurance.
◉ Professional Behavior. Answer: Defined by professional standards
of conduct and scope of practice
◉ comprehension. Answer: The ability to learn, retain, and process
information
,◉ persistence. Answer: Continuing in spite of difficulty being
determined and overcoming obstacles
◉ persevere and tenacity. Answer: Two other words for persistence
◉ Occupation or career. Answer: Which of the following describes a
profession?
◉ teamwork. Answer: Working with others in the best interest of
completing the job is known as
◉ critical thinking. Answer: Judgment in evaluating a situation and
reaching an appropriate conclusion
◉ Terminated. Answer: The lack of a specific soft skill or poor
professional behavior is the reason most medical assistant are
◉ Self evaluation. Answer: What should a medical assistant student
take to identify if they have professional behaviors?
◉ Specific technical and operational proficiencies. Answer: The
correct definition of hard skills is
, ◉ Knowing how to take a BP correctly. Answer: What is an example
of comprehension?
◉ Answering the telephone. Answer: Which of the following is the
best example of a hard skill?
◉ Attitude and respect. Answer: Examples of soft skills include
which of the following?
◉ Self-confidence. Answer: Believing in oneself is
◉ observe
Evaluate. Answer: Soft skills are less concrete and more difficult to
◉ success as a medical assistant.
occupational readiness.. Answer: Professional behavior contributes
to overall
◉ Retain
Learn
Process. Answer: Comprehension includes the ability to
◉ make a mistake
FINAL SCRIPT 2026 COMPLETE QUESTIONS
WITH ANSWERS
◉ standard of care. Answer: A legal term that refers to the care that
would ordinarily be provided by an average, prudent healthcare
provider in a given situation.
◉ Raise the standards of professionalism. Answer: The main
purpose of the American Association of Medical Assistants (AAMA)
is to
◉ AMT. Answer: Obtain an RMA credential. Which organization do
you need to contact?
◉ Professionalism. Answer: Behavior that exhibits the traits or
features that correspond to the standards of that profession.
◉ Hard skills and soft skills. Answer: A professional has two areas of
competence, known as
◉ Making an appointment
,Verifying insurance. Answer: hard skills of medical assisting
examples
◉ attitude. Answer: A disposition to act in a certain way
◉ intergity. Answer: Adhering to the appropriate code of law and
ethics and being honest and trustworthy
◉ work ethic. Answer: A set of values of hard work held by
employees
◉ HIPAA (Health Insurance Portability and Accountability Act).
Answer: A set of regulations whose goals include the following: (1)
improving the portability and continuity of healthcare coverage in
group and individual markets; (2) combating waste, fraud, and
abuse in healthcare insurance and healthcare delivery;(3) promoting
the use of a medical savings account; (4) improving access to long-
term care services and coverage; and (5) simplifying the
administration of health insurance.
◉ Professional Behavior. Answer: Defined by professional standards
of conduct and scope of practice
◉ comprehension. Answer: The ability to learn, retain, and process
information
,◉ persistence. Answer: Continuing in spite of difficulty being
determined and overcoming obstacles
◉ persevere and tenacity. Answer: Two other words for persistence
◉ Occupation or career. Answer: Which of the following describes a
profession?
◉ teamwork. Answer: Working with others in the best interest of
completing the job is known as
◉ critical thinking. Answer: Judgment in evaluating a situation and
reaching an appropriate conclusion
◉ Terminated. Answer: The lack of a specific soft skill or poor
professional behavior is the reason most medical assistant are
◉ Self evaluation. Answer: What should a medical assistant student
take to identify if they have professional behaviors?
◉ Specific technical and operational proficiencies. Answer: The
correct definition of hard skills is
, ◉ Knowing how to take a BP correctly. Answer: What is an example
of comprehension?
◉ Answering the telephone. Answer: Which of the following is the
best example of a hard skill?
◉ Attitude and respect. Answer: Examples of soft skills include
which of the following?
◉ Self-confidence. Answer: Believing in oneself is
◉ observe
Evaluate. Answer: Soft skills are less concrete and more difficult to
◉ success as a medical assistant.
occupational readiness.. Answer: Professional behavior contributes
to overall
◉ Retain
Learn
Process. Answer: Comprehension includes the ability to
◉ make a mistake
