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Industrial/Organizational (I/O) Psychology - CORRECTANSWER The study of human behavior and
mental processes in work settings.
Primary goal of I/O psychology - CORRECTANSWER To help organizations function more
effectively.
Objectives of I/O psychology - CORRECTANSWER Understand work behavior and enhance
employee well-being.
Scientist-Practitioner Model - CORRECTANSWER Model in which I/O psychologists both conduct
research and apply findings to the workplace.
I/O scientists - CORRECTANSWER Conduct research to develop theories and principles.
, I/O practitioners - CORRECTANSWER Apply psychological principles to real workplace problems.
Industrial psychology - CORRECTANSWER Focuses on management perspective and
organizational efficiency through human resources.
Organizational psychology - CORRECTANSWER Focuses on understanding employee attitudes,
behavior, and well-being.
Key topics in industrial psychology - CORRECTANSWER Job analysis, performance appraisal,
employee selection, training, human factors/ergonomics.
Key topics in organizational psychology - CORRECTANSWER Job satisfaction, motivation, job
stress, work-life balance.
Hugo Münsterberg - CORRECTANSWER Considered a founding father of I/O psychology;
emphasized selection testing.
Psychology and Industrial Efficiency (1913) - CORRECTANSWER First major industrial psychology
text by Münsterberg.
Walter Dill Scott - CORRECTANSWER Founding father who applied psychology to advertising and
personnel selection.
Biographical data form - CORRECTANSWER Early employee selection tool developed by Scott.
First consulting firm (1919) - CORRECTANSWER Established by Walter Dill Scott.