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CH 14 IO PSYCH EXAM 4 QUESTIONS WITH VERIFIED SOLUTIONS

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CH 14 IO PSYCH EXAM 4 QUESTIONS WITH VERIFIED SOLUTIONS

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CH 14 IO PSYCH EXAM 4 QUESTIONS
WITH VERIFIED SOLUTIONS

Emphasis on how to use Human Resources to increase Efficiency and Productivity (the
older side of I/O) - ANSWER-Industrial Psychology

-job analysis
-employee selection
-training
-performance appraisal - ANSWER-Topics in industrial psychology

Focus on the job itself or on the characteristics of the person who is suited for the job -
ANSWER-Job Analysis

the fundamental, necessary tasks and duties of a job as defined by the employer,
usually in writing. - ANSWER-Essential Fuctions (JA)

aspects of the job that desirable but not necessary - ANSWER-Nonessential Function
(JA)

-Testing
-Interviewing
Work samples and mock tasks - ANSWER-Employee Selection

-Orientation
-Formal Training
-Mentoring - ANSWER-Training

a relationship between an experienced employee and a novice in which the more
experienced employee—the mentor—serves as an advisor, a sounding board, and a
source of support for the newer employee - ANSWER-Mentoring

An EVALUATION that measures employee performance against established standards
in order to make decisions about promotions, compensation, training or termination. -
ANSWER-performance appraisal

promote effectiveness - behaviors such as coming in early, staying late, and helping a
colleague with an assignment - ANSWER-Organizational Citizenship Behavior

Emphasis on Research and Practice Involving Human Relations
-Management Approaches

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