to accompany
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SupervisionofPolicePersonnel j7 j7 j7
TenthEdition j7
Nathan F. Iannone j7 j7
j7 MarvinD.Iannone j7 j7
j7 Jeff Bernstein j7
j7 Robert Dowd j7
Contents
SuggestionsforUseofInstructor‘sManual ................................................................................................................... 1
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Introduction:OrientationtoSupervision ...................................................................................................................... 2
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Chapter1 ................................................................................................................................................................... 3
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TheSupervisor‘sRole ................................................................................................................................................ 3
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Chapter2 ................................................................................................................................................................... 6
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TheSupervisor‘sFunctioninOrganization,Administration,andManagement ................................................................ 6
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Chapter3 ................................................................................................................................................................. 13
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Leadership, Supervision,andCommandPresence ...................................................................................................... 13
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Copyright© 2024Pearson Education, Inc.
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,Chapter4 ................................................................................................................................................................. 21
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TheTraining Function ...............................................................................................................................................21
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Chapter5 ................................................................................................................................................................. 31
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Interpersonal Communications .................................................................................................................................31
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Chapter6 ................................................................................................................................................................. 40
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PrinciplesofEmployeeInterviewing ......................................................................................................................... 40
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Chapter7 ................................................................................................................................................................. 45
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SomePsychologicalAspectsofSupervision ............................................................................................................... 45
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Chapter8 ................................................................................................................................................................. 49
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SpecialProblems inCounselingand Remediation ....................................................................................................... 49
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Chapter9 ................................................................................................................................................................. 54
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EmployeeDissatisfactionandGrievances ...................................................................................................................54
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Chapter10 ............................................................................................................................................................... 58
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Discipline:Principles, Policies,and Practices ............................................................................................................. 58
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Chapter11 ............................................................................................................................................................... 64
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PersonnelComplaintInvestigationProceduresandTechniques ................................................................................... 64
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Chapter12 ............................................................................................................................................................... 69
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PersonnelEvaluationSystemsandPerformanceRatingStandards ................................................................................ 69
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Chapter13 ............................................................................................................................................................... 80
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TacticalDeploymentofFieldForces .......................................................................................................................... 80
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Chapter14 ............................................................................................................................................................... 89
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LegalKnowledgeEverySupervisorandManagerShouldHave .................................................................................... 89
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Chapter15 ............................................................................................................................................................... 96
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OtherImportantSupervisoryandManagementTopics ................................................................................................ 96
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Test Bank ................................................................................................................................................................ 99
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Copyright© 2024Pearson Education, Inc.
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, Suggestions for Useof Instructor’s Manual j7 j7 j7 j7 j7
This Instructor‘s Manual is designed to be used for a typical three-credit college course. It can also be
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used very easily for courses of greater or lesser length, at the instructor‘s discretion. In fact, the entire
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Manual has been designed to give maximumdiscretion to you, the instructor. Use it to guide your course
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as much as you need; let it support your own expertise, teaching techniques, and the unique needs of
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your class.
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There are detailed lesson plans for every chapter. These are intended to help you tailor your lesson
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plans to theneeds of each class. Each chapter also has a number of Assignments offered. This puts more
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tools in your tool kit to help you get the best fit between the material and the student. There should be
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more here than you will need.
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There is an extensive bank of test questions. They will tell you how well your students are learning the
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material, and howwell you are teachingthem. Use them as starting points for your own test questions or
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use them as they are.
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In all cases, we have tried to help you get your students fully engaged as active learners. This bookis
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very practice oriented. The lesson plans and test questions have likewise been developed to help
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students get their hands on the subject. With your skill as a teacher and as a leader, they will not only
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learn about Police Supervision; they will learn how to become Police Supervisors.
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1
Copyright© 2024Pearson Education, Inc. j7 j7 j7 j7 j7
, CourseIntroduction: Orientation to Supervision
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Activities
Activity 1: Course Procedural Requirements
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Materials Needed: j7 1. Chalkboard/Whiteboard/Flipchartsasdesired j7 j7 j7
2. Chalkor erasable markers j7 j7 j7
3. Other visual aids as desired
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Introduction: 1. Whyunderstanding therules of the school helps the student
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2. Howthe class will be conducted
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3. Discuss readings j7
4. Overview of course j7 j7
Presentation: 1. What students can expect fromthe instructor
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2. What is expected of students
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a. Assignments
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c. Exams/makeuppolicies j7
d. Grading policies j7
3. Discuss features of the syllabus, text book,bibliography
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4. Method of presentation j7 j7
5. Instructor, students, introduce themselves, any information about j7 j7 j7 j7 j7 j7
themselves they want to share, briefly describe the motivation for
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taking the class
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6. Motivation: Discuss why it is essential for supervisors to master the j7 j7 j7 j7 j7 j7 j7 j7 j7 j7
principles and techniques of supervising people
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a. Improvepersonal effectiveness j7 j7
b. Improveorganizationaleffectiveness j7 j7
c. Maintain high morale andreduce grievances j7 j7 j7 j7 j7
d. Make thejob easier j7 j7 j7
e. Increase capacity for promotion j7 j7 j7
7. Make thetransitioninto anew position more comfortable
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Assignment: 1. Collectany Activities from thepreceding chapter
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2. Read the next chapter j7 j7 j7
3. Beprepared todiscuss Applied KnowledgeQuestions and Questions
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2
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