WGU C724 P EXAM SCRIPT 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
◉ Hardware. Answer: the physical equipment and devices that make
up a computer system and are connected by networks. Includes
input, output, and storage devices.
◉ People. Answer: are the information system professionals and
users who use computers
◉ Software. Answer: Made up of programs and instructions to run
your computer and network.
◉ Network. Answer: a system of computers joined together so they
can communicate and share resources.
◉ Processes. Answer: Processes and procedures provide a
structured sequence of activities to govern the use, operation, and
maintenance of IS.
◉ Executive Information System (EIS). Answer: This system
supports senior executives by providing important data in the form
of graphs and charts to analyze and identify long-term trends.
,◉ Decision-Support Systems (DSS). Answer: focus on supporting all
phases of specific decision-making processes and procedures for
arriving at a solution.
◉ The Four Components of Decision-Support Systems (DSS).
Answer: data, model, knowledge, and user interface management.
◉ Management Information Systems (MIS). Answer: represent a
category of information systems that serve low or first level
managers and are usually focused on short- to medium-term
business decisions.
◉ The Five Components of Management Information Systems (MIS).
Answer: hardware, software, database, network, and people.
◉ Transaction processing systems (TPS). Answer: collect, store,
update, and retrieve transaction data within an organization and is
used by middle management.
◉ Key Performance Indicators (KPI). Answer: are used by executive
and upper management to see how the organization is performing in
certain areas.
◉ Executive Support Systems (ESS). Answer: use internal and
external data to help executives make unstructured decisions.
,◉ The Four Components of the Executive Support Systems (ESS).
Answer: hardware, software, user interface, and
telecommunications.
◉ Information Systems. Answer: an integrated network of
components that provide managerial and operational support to
businesses by collecting and processing data into useful information
as well as providing for storage, retrieval, and security of data and
the information it's transformed into.
◉ Information Technology. Answer: refers to the hardware and
software required to manage and deliver information.
◉ Information. Answer: is the meaningful organization of data so
that statements can be made about them.
◉ Major Reasons Firms Invest in Information Systems. Answer: 1.
achieve operational excellence
2. develop new products and services
3. attain customer intimacy and service
4. improve decision making
5. promote competitive advantage
6. ensure long-term survival
, 7. develop strong relationships with suppliers
An information system can provide solutions to problems and
economic value to a business.
◉ Information Management. Answer: is concerned with collecting,
managing, manipulating, organizing and reorganizing, and
distributing information from a variety of sources to a variety of
audiences in an organization.
◉ Data Cleansing. Answer: ensuring data accuracy and integrity by
correcting inaccurate information and deleting erroneous or
duplicate data.
◉ Information Technology Management. Answer: is concerned with
the management of resources that facilitate access to information.
◉ Major Business Functions Provided by Information Systems.
Answer: accounting and finance
Human Resources
Production and Operations
Sales and Marketing
WITH SOLUTIONS GRADED A+
◉ Hardware. Answer: the physical equipment and devices that make
up a computer system and are connected by networks. Includes
input, output, and storage devices.
◉ People. Answer: are the information system professionals and
users who use computers
◉ Software. Answer: Made up of programs and instructions to run
your computer and network.
◉ Network. Answer: a system of computers joined together so they
can communicate and share resources.
◉ Processes. Answer: Processes and procedures provide a
structured sequence of activities to govern the use, operation, and
maintenance of IS.
◉ Executive Information System (EIS). Answer: This system
supports senior executives by providing important data in the form
of graphs and charts to analyze and identify long-term trends.
,◉ Decision-Support Systems (DSS). Answer: focus on supporting all
phases of specific decision-making processes and procedures for
arriving at a solution.
◉ The Four Components of Decision-Support Systems (DSS).
Answer: data, model, knowledge, and user interface management.
◉ Management Information Systems (MIS). Answer: represent a
category of information systems that serve low or first level
managers and are usually focused on short- to medium-term
business decisions.
◉ The Five Components of Management Information Systems (MIS).
Answer: hardware, software, database, network, and people.
◉ Transaction processing systems (TPS). Answer: collect, store,
update, and retrieve transaction data within an organization and is
used by middle management.
◉ Key Performance Indicators (KPI). Answer: are used by executive
and upper management to see how the organization is performing in
certain areas.
◉ Executive Support Systems (ESS). Answer: use internal and
external data to help executives make unstructured decisions.
,◉ The Four Components of the Executive Support Systems (ESS).
Answer: hardware, software, user interface, and
telecommunications.
◉ Information Systems. Answer: an integrated network of
components that provide managerial and operational support to
businesses by collecting and processing data into useful information
as well as providing for storage, retrieval, and security of data and
the information it's transformed into.
◉ Information Technology. Answer: refers to the hardware and
software required to manage and deliver information.
◉ Information. Answer: is the meaningful organization of data so
that statements can be made about them.
◉ Major Reasons Firms Invest in Information Systems. Answer: 1.
achieve operational excellence
2. develop new products and services
3. attain customer intimacy and service
4. improve decision making
5. promote competitive advantage
6. ensure long-term survival
, 7. develop strong relationships with suppliers
An information system can provide solutions to problems and
economic value to a business.
◉ Information Management. Answer: is concerned with collecting,
managing, manipulating, organizing and reorganizing, and
distributing information from a variety of sources to a variety of
audiences in an organization.
◉ Data Cleansing. Answer: ensuring data accuracy and integrity by
correcting inaccurate information and deleting erroneous or
duplicate data.
◉ Information Technology Management. Answer: is concerned with
the management of resources that facilitate access to information.
◉ Major Business Functions Provided by Information Systems.
Answer: accounting and finance
Human Resources
Production and Operations
Sales and Marketing
