answers Graded A+
What is the difference between a clinic and a hospital? - ✅✅Hospital offers inpatient facility
that offers overnight hospitalization of patients. Clinics, are an outpatient practice that does not
offer overnight hospitalization of patients. Outpatient means the patient leaves at the end of
the day.
What would be found/ in a support area, what wouldn't be found - ✅✅doctor's offices,
business management office, library, employee lounge, and storage area. smaller practices
might have them all in one room/area.
shopped fees - ✅✅Fees of services (examinations, vaccinations, routine surgeries) for which
clients commonly call businesses to ask the price
The regulatory agency that oversees the development and approval of animal topical pesticides
is the - ✅✅EPA
Legible and thorough documentation validates patient care and is the responsibility of -
✅✅Each member of the veterinary team
The Horse Protection Act protects horses against which procedure? - ✅✅Pressure shoeing
Which is the correct approach to take if DVM or RVT license is expired? - ✅✅pay overdue
fees and do not practice until license shows CLEAR status.
What is the format of the VTNE? - ✅✅multiple choice questions
Which of the following is appropriate
when a disgruntled client alleges
, malpractice that may precipitate a lawsuit? - ✅✅Show concern for client
What task may be performed by an RVT? - ✅✅surgical closure of a spay incision in a dog
Malpractice is also known as ________ . - ✅✅Negligence
Where are the VTNEs administered? - ✅✅Prometric Testing Centers
An RVT may observe or suspect a variety of inappropriate
or illegal activities by animal owners. Which of the following
is an RVT required by law to report to law enforcement authorities? - ✅✅a dog has injuries
suggestive of a staged dog fight
Which of the following is an example of internal marketing? - ✅✅practice appearance
What should you do when a client calls to inquire about the condition of a pet? - ✅✅
What should you do when a client calls to inquire about the condition of a pet? - ✅✅check
with the doctor, look at the animal yourself, then report to the client
Which of the following statements is most true? - ✅✅The smell/odors of a practice can have
an important impact on the client's perception of the practice's quality.
Who is the most important person in the practice? - ✅✅Client
Which employee is responsible for making sure all rooms (exam rooms, front desk, etc.) and
surfaces are kept clean and orderly in a clinic? - ✅✅Every staff member