MAR 3023 FINAL SCRIPT 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
>> Marketing Environment
Answer: Micro and macro
>> Microenvironment
Answer: Company, suppliers, intermediaries, customers, competitors,
publics
>> Macroenvironment
Answer: Demographic, economic, natural, technological, political-legal,
cultural
>> Demographic Environment
Answer: Population characteristics
>> Economic Environment
Answer: Income, purchasing power
>> Natural Environment
Answer: Resources, sustainability
>> Technological Environment
Answer: Innovation, disruption
>> Political-Legal Environment
Answer: Laws, regulations
, >> Cultural Environment
Answer: Values, beliefs, norms
>> Consumer Behavior
Answer: How individuals make buying decisions
>> Buyer Decision Process
Answer: Need recognition → information search → evaluation → purchase
→ post-purchase
>> Need Recognition
Answer: Problem or opportunity
>> Information Search
Answer: Internal and external
>> Alternative Evaluation
Answer: Compare options
>> Purchase Decision
Answer: Buy or not
>> Post-Purchase Behavior
Answer: Satisfaction/dissatisfaction
>> Cognitive Dissonance
Answer: Post-purchase doubt
>> Cultural Factors
Answer: Culture, subculture, social class
WITH SOLUTIONS GRADED A+
>> Marketing Environment
Answer: Micro and macro
>> Microenvironment
Answer: Company, suppliers, intermediaries, customers, competitors,
publics
>> Macroenvironment
Answer: Demographic, economic, natural, technological, political-legal,
cultural
>> Demographic Environment
Answer: Population characteristics
>> Economic Environment
Answer: Income, purchasing power
>> Natural Environment
Answer: Resources, sustainability
>> Technological Environment
Answer: Innovation, disruption
>> Political-Legal Environment
Answer: Laws, regulations
, >> Cultural Environment
Answer: Values, beliefs, norms
>> Consumer Behavior
Answer: How individuals make buying decisions
>> Buyer Decision Process
Answer: Need recognition → information search → evaluation → purchase
→ post-purchase
>> Need Recognition
Answer: Problem or opportunity
>> Information Search
Answer: Internal and external
>> Alternative Evaluation
Answer: Compare options
>> Purchase Decision
Answer: Buy or not
>> Post-Purchase Behavior
Answer: Satisfaction/dissatisfaction
>> Cognitive Dissonance
Answer: Post-purchase doubt
>> Cultural Factors
Answer: Culture, subculture, social class