Abuse
. Which is a type of written correspondence? - ANSWER a. Sending of notes
b. Interoffice communications
c. Email
Which of the following is a work environment a factor that can reduce safety for both pa-
tient and caregiver? - ANSWER b. Uneven work surfaces
This is defined as a time away from activity. - ANSWER b. Rest
Which of the following is NOT a fat-soluble vitamin? - ANSWER a. Vitamin C
3. Which lifesaving procedure is done when a person's breathing or heartbeat has stopped? -
ANSWER b. CPR
10. Which of the following is NOT a common Medical Office Emergency? - ANSWER d.
Animal bite
The PCT holds an essential role as a patient advocate by - ANSWER c. promoting and
protecting the rights of patients
Capillary punctures are used to collect... - ANSWER a. Small amount of blood
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, Which of the following is NOT a vital signs indicator? - ANSWER d. Oxygenation
Of the following, which would a certified Patient Care Technician typically perform when as-
sisting the physician in the exam room? - ANSWER a. Assist with minor procedures
b. Start an IV for therapy
c. Administer medications by the intravenous route
What is the additional information required for immunizations? - ANSWER a. Name of
the manufacturing pharmaceutical company
b. Lot number
c. Container's expiration date
2. On the body, where do you perform a capillary puncture? - ANSWER c. Fingerprint
Of the following, which is an issue that an advocate handles that affects patients? - AN-
SWER . Prescription drug benefits
b. DMV disability placard
c. Billing concern
. Which of the following syringes should never be interchangeable? - ANSWER a. Tu-
berculin
Why are mechanical aides needed for patient handling? - ANSWER b. Manual lifting
techniques are not sufficient to protect nurses from injury.
Which of the following best describes a Patient Care Technician's role during the patient's
examination? - ANSWER c. Assist the Provider by helping the patient's exam position-
ing
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