C922 EMERGING TRENDS AND CHALLENGES
CERTIFICATION EVALUATION 2026
COMPREHENSIVE QUESTIONS ANSWERS
◉ Civility. Answer: treating everyone with respect
much broader than just kindness. Recognizing that all humans are
important.
◉ Incivility. Answer: can be viewed as a continuum of impolite
behaviors from impoliteness to overt physical violence.
leads to medical errors and jeopardizes client safety
◉ horizontal violence/ lateral violence. Answer: antagonistic
behavior against people who are on the same level
giving minimal info to the other nurse so the nurse messes up
Lateral violence stops newly licensed nurses from asking questions,
seeking validation of known knowledge, and feeling like they fit in,
and stops them from acquiring the knowledge necessary in clinical
practice
, ◉ relational aggression. Answer: social or emotional aggression
where a group of people aim to hurt others
group is used as a weapon to hurt others
group of nurses on the floor are rude to students
nobody can really catch, only one how knows about it is the person
being bullied
◉ bullying. Answer: persistent demeaning behavior using words
actions to undermines someones confidence or self esteem
humiliating, threatening, demeaning
the victim has a weakness
◉ overt behavior. Answer: bullying behavior that is observable by
others (obvious)
name calling
CERTIFICATION EVALUATION 2026
COMPREHENSIVE QUESTIONS ANSWERS
◉ Civility. Answer: treating everyone with respect
much broader than just kindness. Recognizing that all humans are
important.
◉ Incivility. Answer: can be viewed as a continuum of impolite
behaviors from impoliteness to overt physical violence.
leads to medical errors and jeopardizes client safety
◉ horizontal violence/ lateral violence. Answer: antagonistic
behavior against people who are on the same level
giving minimal info to the other nurse so the nurse messes up
Lateral violence stops newly licensed nurses from asking questions,
seeking validation of known knowledge, and feeling like they fit in,
and stops them from acquiring the knowledge necessary in clinical
practice
, ◉ relational aggression. Answer: social or emotional aggression
where a group of people aim to hurt others
group is used as a weapon to hurt others
group of nurses on the floor are rude to students
nobody can really catch, only one how knows about it is the person
being bullied
◉ bullying. Answer: persistent demeaning behavior using words
actions to undermines someones confidence or self esteem
humiliating, threatening, demeaning
the victim has a weakness
◉ overt behavior. Answer: bullying behavior that is observable by
others (obvious)
name calling
