Management 3320 Exam 1questions
With Answers
work vs vacation video - CORRECT ANSWER- - unlimited time off but still have to
get their work done
- people skip their vacations bc they're scared (recession)
- Netflix= unlimited fully funded maternity and paternity leave (a year)
- Virgin Atlantic= 1 year paid maternity leave
- a little complex= people may take the unlimited vacation but not do their work
strategic partner - CORRECT ANSWER- long term, processes
- working with upper levels of management
human capital developer - CORRECT ANSWER- long term, people
- you want people to develop in their careers
functional expert - CORRECT ANSWER- short term, processes
- focused on specific skill sets, technical aspects of recruiting
employee advocate - CORRECT ANSWER- short term, people
- issues addressed managerially
better HRM - CORRECT ANSWER- satisfied, hardworking employees= competitive
advantage ($)
ex. Trader Joe's= everyone seems happy and like they enjoy their jobs. autonomy=
giving people freedom, be creative
organizational success gauged by - CORRECT ANSWER- differs based on an
organization's life cycle, differs based on the stakeholders
organizational life cycle - CORRECT ANSWER- what stage are they in, the success
in those stages will vary. series of stages an organization goes through
1. entrepreneurial (success= survival and growth)
2. communal (success= gain identity, resolve conflict)
3. formalization (success= efficiency)
4. elaboration (success= adaptation) - CORRECT ANSWER- 4 stages of
organizational life cycle
success from stakeholders - CORRECT ANSWER- effective or effected by the
organization. stakeholder= individual/groups who effect or are effected by the
organization
1. employees (internal)
2. customers (external)
3. owners (internal)
4. society (external) - CORRECT ANSWER- primary stakeholders (4)
1. strategic management
2. workforce planning and employment
3. total rewards
4. employee and labor relations
, 5. risk management - CORRECT ANSWER- HR's core functions (5)
strategic management - CORRECT ANSWER- contributing to organizational
planning, goal-setting
work force planning and employment - CORRECT ANSWER- job design, employee
recruitment, selection
human resource development - CORRECT ANSWER- performance appraisal,
training, developments
total rewards - CORRECT ANSWER- managing employee pay, benefits
employee and labor relations - CORRECT ANSWER- managing employee and
company relations
risk management - CORRECT ANSWER- promoting employee's physical, mental
well-being
1. strategic partner
2. human capital developer
3. functional expert
4. employee advocate - CORRECT ANSWER- 4 general roles of HR professionals
general competencies HR professionals need - CORRECT ANSWER- - knowledge
of business= know about the business and competitors
- HR practices= what benefits are you providing, what's the recruitment process like
- change management= ability for an HR person to understand the circumstances of HR
content
change in who's working (labor trend that affect HRM) - CORRECT ANSWER-
greater workforce diversity (age, sex, race). workplace is getting older (aging), losing
employees to retirement
change in what work is being done (labor trend that affect HRM) - CORRECT
ANSWER- shift from goods-producing to service-producing (health care, education,
professional services)
change in where work is being done (labor trend that affect HRM) - CORRECT
ANSWER- more companies are becoming globalized. more life balance, allowing
people to work from home. hard to manage those people because you can't see how
much work they're getting done
strategy - CORRECT ANSWER- a set of coordinated choices and actions
steps in strategy formulation - CORRECT ANSWER- SWOT analysis (strengths,
weaknesses, opportunities, threats)
1. gather info (internal and external)
2. analyze info and make a decision
3. implement the decision
gather info- assess and analyze internal environment - CORRECT ANSWER-
identify strengths and weaknesses, consider tangible and intangible resources, one
critical strength can (and should) be human resource
gather info- assess and analyze external environment - CORRECT ANSWER-
identify opportunities and threats, help make decisions concerning what goods and
services to provide
analyze info and make decision - CORRECT ANSWER- implement strategic
decisions, plan and execute actions based on SWOT analysis
With Answers
work vs vacation video - CORRECT ANSWER- - unlimited time off but still have to
get their work done
- people skip their vacations bc they're scared (recession)
- Netflix= unlimited fully funded maternity and paternity leave (a year)
- Virgin Atlantic= 1 year paid maternity leave
- a little complex= people may take the unlimited vacation but not do their work
strategic partner - CORRECT ANSWER- long term, processes
- working with upper levels of management
human capital developer - CORRECT ANSWER- long term, people
- you want people to develop in their careers
functional expert - CORRECT ANSWER- short term, processes
- focused on specific skill sets, technical aspects of recruiting
employee advocate - CORRECT ANSWER- short term, people
- issues addressed managerially
better HRM - CORRECT ANSWER- satisfied, hardworking employees= competitive
advantage ($)
ex. Trader Joe's= everyone seems happy and like they enjoy their jobs. autonomy=
giving people freedom, be creative
organizational success gauged by - CORRECT ANSWER- differs based on an
organization's life cycle, differs based on the stakeholders
organizational life cycle - CORRECT ANSWER- what stage are they in, the success
in those stages will vary. series of stages an organization goes through
1. entrepreneurial (success= survival and growth)
2. communal (success= gain identity, resolve conflict)
3. formalization (success= efficiency)
4. elaboration (success= adaptation) - CORRECT ANSWER- 4 stages of
organizational life cycle
success from stakeholders - CORRECT ANSWER- effective or effected by the
organization. stakeholder= individual/groups who effect or are effected by the
organization
1. employees (internal)
2. customers (external)
3. owners (internal)
4. society (external) - CORRECT ANSWER- primary stakeholders (4)
1. strategic management
2. workforce planning and employment
3. total rewards
4. employee and labor relations
, 5. risk management - CORRECT ANSWER- HR's core functions (5)
strategic management - CORRECT ANSWER- contributing to organizational
planning, goal-setting
work force planning and employment - CORRECT ANSWER- job design, employee
recruitment, selection
human resource development - CORRECT ANSWER- performance appraisal,
training, developments
total rewards - CORRECT ANSWER- managing employee pay, benefits
employee and labor relations - CORRECT ANSWER- managing employee and
company relations
risk management - CORRECT ANSWER- promoting employee's physical, mental
well-being
1. strategic partner
2. human capital developer
3. functional expert
4. employee advocate - CORRECT ANSWER- 4 general roles of HR professionals
general competencies HR professionals need - CORRECT ANSWER- - knowledge
of business= know about the business and competitors
- HR practices= what benefits are you providing, what's the recruitment process like
- change management= ability for an HR person to understand the circumstances of HR
content
change in who's working (labor trend that affect HRM) - CORRECT ANSWER-
greater workforce diversity (age, sex, race). workplace is getting older (aging), losing
employees to retirement
change in what work is being done (labor trend that affect HRM) - CORRECT
ANSWER- shift from goods-producing to service-producing (health care, education,
professional services)
change in where work is being done (labor trend that affect HRM) - CORRECT
ANSWER- more companies are becoming globalized. more life balance, allowing
people to work from home. hard to manage those people because you can't see how
much work they're getting done
strategy - CORRECT ANSWER- a set of coordinated choices and actions
steps in strategy formulation - CORRECT ANSWER- SWOT analysis (strengths,
weaknesses, opportunities, threats)
1. gather info (internal and external)
2. analyze info and make a decision
3. implement the decision
gather info- assess and analyze internal environment - CORRECT ANSWER-
identify strengths and weaknesses, consider tangible and intangible resources, one
critical strength can (and should) be human resource
gather info- assess and analyze external environment - CORRECT ANSWER-
identify opportunities and threats, help make decisions concerning what goods and
services to provide
analyze info and make decision - CORRECT ANSWER- implement strategic
decisions, plan and execute actions based on SWOT analysis
