WGU C483 Principles of Management - Exam 3 Questions and
Answers and Explanations | Latest
1. Which component of the Human Resource Management process
involves determining the qualifications and skills required for a
specific job?
A. Selection
B. Job Analysis
C. Performance Appraisal
D. Compensation Management
Answer: B
Explanation: Job analysis is the systematic process of gathering and interpreting
information about the essential duties, tasks, and responsibilities of a job, as well as the
context in which the job is performed.
2. Which selection tool is most likely to provide a ‘realistic job preview’ (RJP) to
a candidate?
A. Cognitive Ability Test
B. Structured Interview
C. Work Sample Test
D. Personality Inventory
,Answer: C
Explanation: Work sample tests or realistic job previews allow candidates to experience
the actual work or a simulation of it, helping both the employer and the candidate assess fit.
3. In the context of the Civil Rights Act of 1964, which of the following is NOT a
protected class?
A. Political Affiliation
B. Religion
C. Sexual Orientation (under Title VII interpretation)
D. Race
Answer: A
Explanation: Title VII protects against discrimination based on race, color, religion, sex,
and national origin; however, political affiliation is generally not protected under this
specific federal act.
4. What is the primary purpose of a 360-degree feedback performance
appraisal?
A. To provide a more comprehensive view of employee performance from multiple sources
B. To reduce the cost of HR administration
C. To eliminate the need for manager-led reviews
D. To focus solely on financial metrics
Answer: A
,Explanation: 360-degree feedback collects performance data from supervisors, peers,
subordinates, and sometimes customers to provide a well-rounded assessment.
5. According to Maslow’s Hierarchy of Needs, which level must be satisfied
before an individual pursues Social (Belongingness) needs?
A. Self-actualization
B. Esteem
C. Safety
D. Growth
Answer: C
Explanation: Maslow’s hierarchy progresses from Physiological to Safety, then
Social/Belongingness, Esteem, and finally Self-actualization.
6. In Herzberg’s Two-Factor Theory, which of the following is considered a
‘motivator’ rather than a ‘hygiene’ factor?
A. Salary
B. Working Conditions
C. Company Policy
D. Recognition
Answer: D
Explanation: Motivators (achievement, recognition, the work itself) encourage higher
performance, while hygiene factors (pay, conditions) only prevent dissatisfaction.
, 7. McClelland’s Acquired Needs Theory identifies three needs. Which one
focuses on the desire to influence or control others?
A. Need for Achievement
B. Need for Affiliation
C. Need for Power
D. Need for Autonomy
Answer: C
Explanation: The Need for Power is the desire to impact others, be influential, and control
one’s environment.
8. In Expectancy Theory, what does the term ‘Instrumentality’ refer to?
A. The belief that effort will lead to high performance
B. The value an individual places on a reward
C. The difficulty of the task at hand
D. The belief that performance will lead to a specific outcome/reward
Answer: D
Explanation: Instrumentality is the perception that if you perform well, you will actually
receive the promised reward.
Answers and Explanations | Latest
1. Which component of the Human Resource Management process
involves determining the qualifications and skills required for a
specific job?
A. Selection
B. Job Analysis
C. Performance Appraisal
D. Compensation Management
Answer: B
Explanation: Job analysis is the systematic process of gathering and interpreting
information about the essential duties, tasks, and responsibilities of a job, as well as the
context in which the job is performed.
2. Which selection tool is most likely to provide a ‘realistic job preview’ (RJP) to
a candidate?
A. Cognitive Ability Test
B. Structured Interview
C. Work Sample Test
D. Personality Inventory
,Answer: C
Explanation: Work sample tests or realistic job previews allow candidates to experience
the actual work or a simulation of it, helping both the employer and the candidate assess fit.
3. In the context of the Civil Rights Act of 1964, which of the following is NOT a
protected class?
A. Political Affiliation
B. Religion
C. Sexual Orientation (under Title VII interpretation)
D. Race
Answer: A
Explanation: Title VII protects against discrimination based on race, color, religion, sex,
and national origin; however, political affiliation is generally not protected under this
specific federal act.
4. What is the primary purpose of a 360-degree feedback performance
appraisal?
A. To provide a more comprehensive view of employee performance from multiple sources
B. To reduce the cost of HR administration
C. To eliminate the need for manager-led reviews
D. To focus solely on financial metrics
Answer: A
,Explanation: 360-degree feedback collects performance data from supervisors, peers,
subordinates, and sometimes customers to provide a well-rounded assessment.
5. According to Maslow’s Hierarchy of Needs, which level must be satisfied
before an individual pursues Social (Belongingness) needs?
A. Self-actualization
B. Esteem
C. Safety
D. Growth
Answer: C
Explanation: Maslow’s hierarchy progresses from Physiological to Safety, then
Social/Belongingness, Esteem, and finally Self-actualization.
6. In Herzberg’s Two-Factor Theory, which of the following is considered a
‘motivator’ rather than a ‘hygiene’ factor?
A. Salary
B. Working Conditions
C. Company Policy
D. Recognition
Answer: D
Explanation: Motivators (achievement, recognition, the work itself) encourage higher
performance, while hygiene factors (pay, conditions) only prevent dissatisfaction.
, 7. McClelland’s Acquired Needs Theory identifies three needs. Which one
focuses on the desire to influence or control others?
A. Need for Achievement
B. Need for Affiliation
C. Need for Power
D. Need for Autonomy
Answer: C
Explanation: The Need for Power is the desire to impact others, be influential, and control
one’s environment.
8. In Expectancy Theory, what does the term ‘Instrumentality’ refer to?
A. The belief that effort will lead to high performance
B. The value an individual places on a reward
C. The difficulty of the task at hand
D. The belief that performance will lead to a specific outcome/reward
Answer: D
Explanation: Instrumentality is the perception that if you perform well, you will actually
receive the promised reward.
