TEST BANK for Operations Management,
m m m m
14th Editionby William J Stevenson Chapters
m m m m m m m
1 - 19
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,TablemofmContents
Chapterm01mIntroductionmtomOperationsmManagementm Chapt
erm02mCompetitiveness,mStrategy,mandmProductivitym Chapter
m03mForecasting
Chapterm04mProductmandmServicemDesignm Ch
apterm04SmReliability
Chapterm05mStrategicmCapacitymPlanningmformProductsmandmServicesm Chapt
erm05SmDecisionmTheory
Chapterm06mProcessmSelectionmandmFacilitymLayoutm C
hapterm07mWorkmDesignmandmMeasurementm Chapte
rm07SmLearningmCurves
Chapterm08mLocationmPlanningmandmAnalysism
Chapterm08SmThemTransportationmModelm Ch
apterm09mManagementm ofmQualitym Chapterm
10mQualitymControl
Chapterm10SmAcceptancemSampling
Chapterm11mAggregatemPlanningmandmMastermSchedulingm C
hapterm12mMRPmandmERP
Chapterm13mInventorymManagementm Chapt
erm14mJITmandmLeanmOperationsm Chapterm1
4SmMaintenance
Chapterm15mSupplymChainmManagementm Ch
apterm16mScheduling
Chapterm17mProjectmManagement
,Chapterm18mManagementmofmWaitingmLinesm Chapt
erm19mLinearmProgramming
Chapter 01 Introduction to Operations Management
m m m m m
Student:
1. Operationsmmanagersmaremresponsiblemformassessingmconsumermwantsmandmneedsmandmsellingman
dm promotingmthemorganization'smgoodsmormservices.
True False
2. Often,mthemcollectivemsuccessmormfailuremofmcompanies'moperationsmfunctionsmwillmimpactmthem a
bilitymofmamnationmtomcompetemwithmothermnations.
True False
3. Companiesmaremeithermproducingmgoodsmormdeliveringmservices.mThismmeansmthatmonlymonemofmthem
twomtypesmofmoperationsmmanagementmstrategiesmaremused.
True False
4. Operations,m marketing,mandmfinancemfunctionmindependentlymofmeachmotherminmmostm
organizations.
True False
5. Themgreatermthemdegreemofmcustomerminvolvement,mthemmoremchallengingmthemdesignmand
m managementm of moperations.
True False
, 6. Goodsmproducingmorganizationsmaremnotminvolvedminmservicemactivities.m
True False
7. Servicemoperationsmrequiremadditionalminventorymbecausemofmthemunpredictabilitymofmconsumer
m demand.
True False
8. Themvaluemofmoutputsmismmeasuredmbymthempricesmcustomersmaremwillingmtompaymformgoodsmor
m services.
True False
9. Themusemofmmodelsmwillmguaranteemthembestmpossiblemdecisions.m
True False
10. Peoplemwhomworkminmthemfieldmofmoperationsmshouldmhavemskillsmthatmincludembothmknowledgem
andmpeoplemskills.
True False
11. Assemblymlinesmachievedmproductivitymbutmatmthemexpensemofmstandardmofmliving.
m True False
12. Themoperationsmmanagermhasmprimarymresponsibilitymformmakingmoperationsmsystemmdesign
m decisions,m suchmasmsystemmcapacitymandm locationmof mfacilities.
True False
13. Themwordm"technology"mismusedmonlymtomrefermtom"informationmtechnology".m T
rue False
m m m m
14th Editionby William J Stevenson Chapters
m m m m m m m
1 - 19
m m
,TablemofmContents
Chapterm01mIntroductionmtomOperationsmManagementm Chapt
erm02mCompetitiveness,mStrategy,mandmProductivitym Chapter
m03mForecasting
Chapterm04mProductmandmServicemDesignm Ch
apterm04SmReliability
Chapterm05mStrategicmCapacitymPlanningmformProductsmandmServicesm Chapt
erm05SmDecisionmTheory
Chapterm06mProcessmSelectionmandmFacilitymLayoutm C
hapterm07mWorkmDesignmandmMeasurementm Chapte
rm07SmLearningmCurves
Chapterm08mLocationmPlanningmandmAnalysism
Chapterm08SmThemTransportationmModelm Ch
apterm09mManagementm ofmQualitym Chapterm
10mQualitymControl
Chapterm10SmAcceptancemSampling
Chapterm11mAggregatemPlanningmandmMastermSchedulingm C
hapterm12mMRPmandmERP
Chapterm13mInventorymManagementm Chapt
erm14mJITmandmLeanmOperationsm Chapterm1
4SmMaintenance
Chapterm15mSupplymChainmManagementm Ch
apterm16mScheduling
Chapterm17mProjectmManagement
,Chapterm18mManagementmofmWaitingmLinesm Chapt
erm19mLinearmProgramming
Chapter 01 Introduction to Operations Management
m m m m m
Student:
1. Operationsmmanagersmaremresponsiblemformassessingmconsumermwantsmandmneedsmandmsellingman
dm promotingmthemorganization'smgoodsmormservices.
True False
2. Often,mthemcollectivemsuccessmormfailuremofmcompanies'moperationsmfunctionsmwillmimpactmthem a
bilitymofmamnationmtomcompetemwithmothermnations.
True False
3. Companiesmaremeithermproducingmgoodsmormdeliveringmservices.mThismmeansmthatmonlymonemofmthem
twomtypesmofmoperationsmmanagementmstrategiesmaremused.
True False
4. Operations,m marketing,mandmfinancemfunctionmindependentlymofmeachmotherminmmostm
organizations.
True False
5. Themgreatermthemdegreemofmcustomerminvolvement,mthemmoremchallengingmthemdesignmand
m managementm of moperations.
True False
, 6. Goodsmproducingmorganizationsmaremnotminvolvedminmservicemactivities.m
True False
7. Servicemoperationsmrequiremadditionalminventorymbecausemofmthemunpredictabilitymofmconsumer
m demand.
True False
8. Themvaluemofmoutputsmismmeasuredmbymthempricesmcustomersmaremwillingmtompaymformgoodsmor
m services.
True False
9. Themusemofmmodelsmwillmguaranteemthembestmpossiblemdecisions.m
True False
10. Peoplemwhomworkminmthemfieldmofmoperationsmshouldmhavemskillsmthatmincludembothmknowledgem
andmpeoplemskills.
True False
11. Assemblymlinesmachievedmproductivitymbutmatmthemexpensemofmstandardmofmliving.
m True False
12. Themoperationsmmanagermhasmprimarymresponsibilitymformmakingmoperationsmsystemmdesign
m decisions,m suchmasmsystemmcapacitymandm locationmof mfacilities.
True False
13. Themwordm"technology"mismusedmonlymtomrefermtom"informationmtechnology".m T
rue False
