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HR in Staff Performance - ANSWERS-•HR managers tend to supervise other HR
specialists
Managers and Award Assumptions - ANSWERS-•Line managers tend to believe that
monetary compensation has the most motivating potential
Managers and Awards Assumptions - ANSWERS-•HR managers tend to favor
opportunities for personal development
Manager Perspective on Change - ANSWERS-•Line managers tend to believe that
change occurs slowly, over time, and in relatively small increments
HRs Perspective on HR Managers - ANSWERS-•HR managers tend to believe that
change can be rapid and occur over brief periods of time
Manager Perspective on Outlook - ANSWERS-•Line managers tend to view success or
failure as short-run phenomena
•Note that most line managers are closely tied to financial cycles and forecasts
HR Perspective on Outlook - ANSWERS-•HR managers tend to take a longer view of
assessing success or failure
•HR managers tend to be free of such financial cycles and constraints
, Alternative Perspective of HR - ANSWERS-•Employee (talent) acquisition
•Employee support or maintenance (internal)
•Employee retention (external)
•Employee separation
HR Roles in Employment - ANSWERS-•HR sets up procedures
•HR provides guidance
•HR routinely acquires and screens applicants
•HR usually processes documents for the selected applicant
Manager Roles with Benefits - ANSWERS-•Minimal to no role for departmental
managers in benefits administration
•Managers should have knowledge of basic policies
•Such knowledge will save HR time and reduce employee frustration
Manager Roles in Compensation - ANSWERS-•Line managers should know basic
organizational policies and guidelines
•Managers should assist HR with writing or updating position descriptions
HR Roles in Compensation - ANSWERS-•HR should conduct wage and salary studies;
deviations should be investigated only after discussion with manager and permission
has been granted
Manager Roles in Employee Relations - ANSWERS-•Line managers must know their
limits and boundaries before becoming involved in employee problems
HR Roles in Employee Relations - ANSWERS-•HR should help administer an employee
appraisal program
•HR should coordinate discipline issues, but does NOT initiate them
Personnel Records - ANSWERS-•These must be maintained by HR
•The exception are informal brief notes about recent activities or issues maintained by a
supervisor
•These should be transferred to HR within a reasonable time (commonly each year)
•Personnel records MUST be secure
•Access must be restricted