IT 474 – Exam 1 Study Guide – Old Dominion University –
Academic Year [2025/2026] – Key IT and Networking Concepts
Some ways of advertising your ability within your organization include: - correct answer ✔✔
Speak the language of your company and its users, and not of IT
Which of the following statements is true? - correct answer ✔✔ An IT manager can mean many
things to many people.
Management can be viewed as: - correct answer ✔✔ All of the above.
Assembling the resources to achieve a mutually agreed upon objective.
Getting things done trough other people.
Authoritative control over the affairs of others.
When you first start the manger job, how can you impress people of your professional
courtesies? - correct answer ✔✔ All of the above.
Do some preliminary research before you start.
Bring a fresh perspective on the work.
Always ask and listen to people.
Which one below helps you keep your IT department central to your company's operations? -
correct answer ✔✔ All of the above.
Make sure your departmental strategy is aligned to the strategy of the entire company.
, Let the rest of the company know what you are doing in IT, what you have accomplished, and
what you plan to do.
Have meetings with other department heads and company executives.
Immediately after a presentation of a software application being developed in-house, you are to
ask your first question during the project meeting. Which one below looks like a good question?
- correct answer ✔✔ How about the security and performance aspects of this application?
What is a key issue in developing an IT strategy? - correct answer ✔✔ All of the above.
Determine who your team members are.
Determine how important technology is to your organization.
Determine who your customers are.
As an IT manager, you need to forge relationships with: - correct answer ✔✔ All of the above.
Key user of the IT systems/services.
Senior executives.
The Human Resources (HR) Department.
Finance and Accounting
Expectations of an IT manager include: - correct answer ✔✔ All of the above.
To manage costs.
To generate revenue.
To guide the career development.
Academic Year [2025/2026] – Key IT and Networking Concepts
Some ways of advertising your ability within your organization include: - correct answer ✔✔
Speak the language of your company and its users, and not of IT
Which of the following statements is true? - correct answer ✔✔ An IT manager can mean many
things to many people.
Management can be viewed as: - correct answer ✔✔ All of the above.
Assembling the resources to achieve a mutually agreed upon objective.
Getting things done trough other people.
Authoritative control over the affairs of others.
When you first start the manger job, how can you impress people of your professional
courtesies? - correct answer ✔✔ All of the above.
Do some preliminary research before you start.
Bring a fresh perspective on the work.
Always ask and listen to people.
Which one below helps you keep your IT department central to your company's operations? -
correct answer ✔✔ All of the above.
Make sure your departmental strategy is aligned to the strategy of the entire company.
, Let the rest of the company know what you are doing in IT, what you have accomplished, and
what you plan to do.
Have meetings with other department heads and company executives.
Immediately after a presentation of a software application being developed in-house, you are to
ask your first question during the project meeting. Which one below looks like a good question?
- correct answer ✔✔ How about the security and performance aspects of this application?
What is a key issue in developing an IT strategy? - correct answer ✔✔ All of the above.
Determine who your team members are.
Determine how important technology is to your organization.
Determine who your customers are.
As an IT manager, you need to forge relationships with: - correct answer ✔✔ All of the above.
Key user of the IT systems/services.
Senior executives.
The Human Resources (HR) Department.
Finance and Accounting
Expectations of an IT manager include: - correct answer ✔✔ All of the above.
To manage costs.
To generate revenue.
To guide the career development.
