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CALP EXAM || MOST RECENT EXAM ACTUAL
COMPLETE REAL VERIFIED EXAM QUESTIONS AND
CORRECT ANSWERS (VERIFIED ANSWERS)
ALREADY GRADED A+ | GUARANTEED SUCCESS!! |
NEWEST EXAM!!!
Residential properties are permitted to use which
screening criteria to legally discriminate?
A. Handicap
B. Family status
C. Rental history
D. Employment status - Answer-C. Rental history
Which term BEST describes a situation in which a leasing
professional takes prospects through the community in a
pre-planned or personalized manner to show off the office,
amenities, common areas, and/or model homes?
A. Tour route
B. Relationship sale
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C. Branding promotion
D. External assessment - Answer-A. Tour route
Which technique is MOST appropriate for limiting
distractions while on the telephone with a prospective
resident?
A. Use multitasking techniques that allow for increased
performance.
B. Position the desk chair to face the wall rather than
nearby coworkers.
C. Request that the prospective resident call back at an
appointed time.
D. Prohibit other residents from entering the office by
locking the door. - Answer-B. Position the desk chair to
face the wall rather than nearby coworkers
When a resident reports an unpleasant incident on the
community's property, what is the FIRST action the leasing
professional should take?
A. Express concern and/or sympathy for the resident.
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B. Investigate the incident and those involved.
C. Ask the community manager to intervene.
D. Explain to the resident that he/she should stay calm. -
Answer-A. Express concern and/or sympathy for the
resident
The implementation and use of a resident portal can
increase the effectiveness of the staff's:
A. Adherence to fair housing laws.
B. Lead response time and closing rates.
C. Communication with the apartment community.
D. Social media use and relationship marketing efforts. -
Answer-C. Communication with the apartment community
Which focus in a sales presentation is MOST likely to
increase a leasing professional's effectiveness?
A. Online presence
B. Emotional appeal
C. Financial promotions
D. Fair housing compliance - Answer-B. Emotional appeal
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What are the physical changes made to an apartment
home or common area to protect the fair housing rights of
persons with disabilities?
A. Accommodations
B. Considerations
C. Modifications
D. Regulations - Answer-C. Modifications
Who is responsible for the accuracy of data collected on a
resident application?
A. Applicant
B. Property manager
C. Leasing professional
D. Credit reporting agency - Answer-A. Applicant
Which method is BEST for maintaining an effective and
reliable maintenance team?
A. Establish hefty consequences for inadequate work.
CALP EXAM || MOST RECENT EXAM ACTUAL
COMPLETE REAL VERIFIED EXAM QUESTIONS AND
CORRECT ANSWERS (VERIFIED ANSWERS)
ALREADY GRADED A+ | GUARANTEED SUCCESS!! |
NEWEST EXAM!!!
Residential properties are permitted to use which
screening criteria to legally discriminate?
A. Handicap
B. Family status
C. Rental history
D. Employment status - Answer-C. Rental history
Which term BEST describes a situation in which a leasing
professional takes prospects through the community in a
pre-planned or personalized manner to show off the office,
amenities, common areas, and/or model homes?
A. Tour route
B. Relationship sale
,2|Page
C. Branding promotion
D. External assessment - Answer-A. Tour route
Which technique is MOST appropriate for limiting
distractions while on the telephone with a prospective
resident?
A. Use multitasking techniques that allow for increased
performance.
B. Position the desk chair to face the wall rather than
nearby coworkers.
C. Request that the prospective resident call back at an
appointed time.
D. Prohibit other residents from entering the office by
locking the door. - Answer-B. Position the desk chair to
face the wall rather than nearby coworkers
When a resident reports an unpleasant incident on the
community's property, what is the FIRST action the leasing
professional should take?
A. Express concern and/or sympathy for the resident.
,3|Page
B. Investigate the incident and those involved.
C. Ask the community manager to intervene.
D. Explain to the resident that he/she should stay calm. -
Answer-A. Express concern and/or sympathy for the
resident
The implementation and use of a resident portal can
increase the effectiveness of the staff's:
A. Adherence to fair housing laws.
B. Lead response time and closing rates.
C. Communication with the apartment community.
D. Social media use and relationship marketing efforts. -
Answer-C. Communication with the apartment community
Which focus in a sales presentation is MOST likely to
increase a leasing professional's effectiveness?
A. Online presence
B. Emotional appeal
C. Financial promotions
D. Fair housing compliance - Answer-B. Emotional appeal
, 4|Page
What are the physical changes made to an apartment
home or common area to protect the fair housing rights of
persons with disabilities?
A. Accommodations
B. Considerations
C. Modifications
D. Regulations - Answer-C. Modifications
Who is responsible for the accuracy of data collected on a
resident application?
A. Applicant
B. Property manager
C. Leasing professional
D. Credit reporting agency - Answer-A. Applicant
Which method is BEST for maintaining an effective and
reliable maintenance team?
A. Establish hefty consequences for inadequate work.
