CR5 – Fair Debt Collection Practices Act (FDCPA) Study
Guide
C
A822DF6473EF4A93A22D811DF600E70A
Not answered. The correct answer is c. A is incorrect because contacting a third party for
location information only does not violate the FDCPA. B is incorrect because contacting a third
party to discuss a debt or obtain information other than location information does violate the
FDCPA. D is incorrect because a debt collector may not discuss the debt with a third party unless
the debtor has given permission to do so. - ANS✔✔ 1. Is a debt collector allowed to contact a
debtor's employer asking for that person's address and phone number?
A. No, contacting a third party violates the Fair Debt Collection Practices Act (FDCPA) unless the
debtor has given express written consent
B. No, only a request for information other than ''location information'' is allowed
C. Yes, a debt collector may contact a third-party for location information (consumer's place of
abode and telephone number at such place)
D. Yes, as long as the collection agency informs the third party about the nature of the debt and
the amount owed
C
676D9169AFDA4D63B6C8EDCB8A6587EC
Not answered. The correct answer is c. A, B, and D are incorrect because a debt collector must
apply the payments as the consumer instructs. - ANS✔✔ 2. Joan is a debt collector and has
been trying to collect two debts from an individual consumer. If the consumer makes a
payment, what action must Joan take?
A. Apply any payment to the disputed debt first, and then to the one the consumer admits
owing
B. Combine the debts into one large debt and apply any payments to the total amount owed
C. Apply any payment made to the debt the consumer selects
,D. Collect only one debt at a time
A
6A13379929B24E75A71A9AF92D57ADD9
Not answered. The correct answer is a. B, C, and D are incorrect because authority for this rule
was transferred to the Bureau. - ANS✔✔ 3. The Dodd-Frank Act transferred authority for
rulemaking regarding debt collectors' conduct under the Fair Debt Collection Practices Act
(FDCPA) to which entity?
A. The Consumer Financial Protection Bureau (Bureau)
B. The Office of the Comptroller of the Currency (OCC)
C. The Federal Deposit Insurance Corporation (FDIC)
D. The Federal Reserve
C
36540F0AA95C4314A078D76C988D7B81
Not answered. The correct answer is c. A is incorrect because the law is intended to protect
debtors, not creditors. B is incorrect because the law allows consumers to validate a debt but
does not require that they do so. D is incorrect because the FDCPA applies to 3rd party debt
collectors. It does not protect banks from them. - ANS✔✔ 4. A new employee asks you about
the purpose of Fair Debt Collection Practices Act (FDCPA). What should you tell the employee?
A. It is a law passed to protect creditors in collecting debts
B. It is a law passed to ensure that consumers validate a debt
C. It is a law passed to protect consumers from abusive debt collectors
D. It is a law passed to protect banks from third party debt collectors
D
7D3CFC784B2A46FDA700136CCF9C0EFB
Not answered. The correct answer is d. A is incorrect because the FDCPA gives consumer
debtors multiple rights, even when the debt is legitimate. B is incorrect because the FDCPA
, allows class action lawsuits. C is incorrect because a debtor cannot refuse to pay a legitimate
debt. - ANS✔✔ 5. A debt collector has violated the law in his attempt to collect money from
Karen for a past due motorcycle loan. Which action may Karen take?
A. If Karen owes the amount being collected, she has no rights
B. Sue the debtor individually only (class action suits not allowed under the Fair Debt Collection
Practices Act [FDCPA])
C. Refuse to pay the debt
D. Karen has the right to sue a collector in a state or federal court within one year from the date
the law was violated
B
D7EEFF4863354EBD8EAB2A1D7CB97F55
Not answered. The correct answer is b. A is incorrect because the FDCPA does not apply to the
original creditor. C is incorrect because an individual, such as an attorney collecting a debt for
another, is classified as a debt collector under the FDCPA. D is incorrect because the FDCPA
applies to third parties collecting debts. - ANS✔✔ 6. Which is the correct definition of "debt
collector" under the Fair Debt Collection Practices Act (FDCPA)?
A. The original creditor collecting its own debt
B. A debt collector is anybody who regularly collects debts owed to another
C. A commercial entity such as Acme Debt collection but not an individual, such as an attorney
collecting debts for another
D. Any entity or person collecting a debt
D
A1D7228DCD5B4452963D956FD5723B76
Not answered. The correct answer is d. A is incorrect because the debtor must put this request
in writing. B is incorrect because notifying the collector in writing to stop contacting the debtor
does not eliminate the debt. C is incorrect because the FDCPA does not give a consumer the
right not to pay any legitimate debt. - ANS✔✔ 7. Karen's motorcycle loan with Vigilant Bank has
been turned over to a collection agency. What does the Fair Debt Collection Practices Act
(FDCPA) give Karen the right to do?
Guide
C
A822DF6473EF4A93A22D811DF600E70A
Not answered. The correct answer is c. A is incorrect because contacting a third party for
location information only does not violate the FDCPA. B is incorrect because contacting a third
party to discuss a debt or obtain information other than location information does violate the
FDCPA. D is incorrect because a debt collector may not discuss the debt with a third party unless
the debtor has given permission to do so. - ANS✔✔ 1. Is a debt collector allowed to contact a
debtor's employer asking for that person's address and phone number?
A. No, contacting a third party violates the Fair Debt Collection Practices Act (FDCPA) unless the
debtor has given express written consent
B. No, only a request for information other than ''location information'' is allowed
C. Yes, a debt collector may contact a third-party for location information (consumer's place of
abode and telephone number at such place)
D. Yes, as long as the collection agency informs the third party about the nature of the debt and
the amount owed
C
676D9169AFDA4D63B6C8EDCB8A6587EC
Not answered. The correct answer is c. A, B, and D are incorrect because a debt collector must
apply the payments as the consumer instructs. - ANS✔✔ 2. Joan is a debt collector and has
been trying to collect two debts from an individual consumer. If the consumer makes a
payment, what action must Joan take?
A. Apply any payment to the disputed debt first, and then to the one the consumer admits
owing
B. Combine the debts into one large debt and apply any payments to the total amount owed
C. Apply any payment made to the debt the consumer selects
,D. Collect only one debt at a time
A
6A13379929B24E75A71A9AF92D57ADD9
Not answered. The correct answer is a. B, C, and D are incorrect because authority for this rule
was transferred to the Bureau. - ANS✔✔ 3. The Dodd-Frank Act transferred authority for
rulemaking regarding debt collectors' conduct under the Fair Debt Collection Practices Act
(FDCPA) to which entity?
A. The Consumer Financial Protection Bureau (Bureau)
B. The Office of the Comptroller of the Currency (OCC)
C. The Federal Deposit Insurance Corporation (FDIC)
D. The Federal Reserve
C
36540F0AA95C4314A078D76C988D7B81
Not answered. The correct answer is c. A is incorrect because the law is intended to protect
debtors, not creditors. B is incorrect because the law allows consumers to validate a debt but
does not require that they do so. D is incorrect because the FDCPA applies to 3rd party debt
collectors. It does not protect banks from them. - ANS✔✔ 4. A new employee asks you about
the purpose of Fair Debt Collection Practices Act (FDCPA). What should you tell the employee?
A. It is a law passed to protect creditors in collecting debts
B. It is a law passed to ensure that consumers validate a debt
C. It is a law passed to protect consumers from abusive debt collectors
D. It is a law passed to protect banks from third party debt collectors
D
7D3CFC784B2A46FDA700136CCF9C0EFB
Not answered. The correct answer is d. A is incorrect because the FDCPA gives consumer
debtors multiple rights, even when the debt is legitimate. B is incorrect because the FDCPA
, allows class action lawsuits. C is incorrect because a debtor cannot refuse to pay a legitimate
debt. - ANS✔✔ 5. A debt collector has violated the law in his attempt to collect money from
Karen for a past due motorcycle loan. Which action may Karen take?
A. If Karen owes the amount being collected, she has no rights
B. Sue the debtor individually only (class action suits not allowed under the Fair Debt Collection
Practices Act [FDCPA])
C. Refuse to pay the debt
D. Karen has the right to sue a collector in a state or federal court within one year from the date
the law was violated
B
D7EEFF4863354EBD8EAB2A1D7CB97F55
Not answered. The correct answer is b. A is incorrect because the FDCPA does not apply to the
original creditor. C is incorrect because an individual, such as an attorney collecting a debt for
another, is classified as a debt collector under the FDCPA. D is incorrect because the FDCPA
applies to third parties collecting debts. - ANS✔✔ 6. Which is the correct definition of "debt
collector" under the Fair Debt Collection Practices Act (FDCPA)?
A. The original creditor collecting its own debt
B. A debt collector is anybody who regularly collects debts owed to another
C. A commercial entity such as Acme Debt collection but not an individual, such as an attorney
collecting debts for another
D. Any entity or person collecting a debt
D
A1D7228DCD5B4452963D956FD5723B76
Not answered. The correct answer is d. A is incorrect because the debtor must put this request
in writing. B is incorrect because notifying the collector in writing to stop contacting the debtor
does not eliminate the debt. C is incorrect because the FDCPA does not give a consumer the
right not to pay any legitimate debt. - ANS✔✔ 7. Karen's motorcycle loan with Vigilant Bank has
been turned over to a collection agency. What does the Fair Debt Collection Practices Act
(FDCPA) give Karen the right to do?
