SDSU BA 350 CERTIFICATION REVIEW
2026 QUESTIONS WITH ANSWERS
GRADED A+
>> Early Theories of Motivation
Herzberg's Two-Factor Theory
McClelland's Theory of Needs
McGregor's Theories X and Y
Answer: Maslow's Hierarchy of Needs
>> Hierarchy of needs
5. Physiology: Includes hunger, thirst, shelter, sex, and other bodily needs.
4. safety: Security and protection from physical and emotional harm.
3. social: Affection, belongingness, acceptance, and friendship.
2. esteem: Internal factors such as self-respect, autonomy, and achievement, and
external factors such as status, recognition, and attention.
1. self-authentication: Drive to become what we are capable of becoming;
includes growth, achieving our potential, and self-fulfillment.
Answer: LOWER to HIGHER order needs
>> Two-Factor Theory
"What do people want from their jobs?"
Answer: A theory that relates intrinsic factors to job satisfaction and
associates extrinsic factors with dissatisfaction.
>> Theory X
The assumption that employees dislike work, are lazy, dislike responsibility and
must be coerced to perform
(negative)
Answer: managers believe employees inherently dislike work and must,
therefore, be directed or even coerced into performing it
, >> Theory Y
The assumption that employees like work, are creative, seek responsibility and
can exercise self- direction
(positive)
Assumes higher-order needs dominate individuals. McGregor believed that
theory y assumptions were more valid than theory x.
Answer: managers assume employees can view work as being as natural as
rest or play, and therefore the average person can learn to accept, and even
seek, responsibility.
>> McClelland's Theory of Needs
Need for achievement
Need for power
Need for affiliation
Answer: A theory that states achievement power, and affiliation are three
important needs that help explain motivation.
>> Need for achievement (NACH)
Answer: is the drive to excel to achieve in relationships to a set of standards.
>> need for power (nPow)
Answer: is the need to make others behave in a way they would not have
otherwise.
>> Need for affiliation (nAff)
Answer: (NAFF) is the desire for friendly and close interpersonal
relationships.
>> Contemporary Theories of Motivation
Cognitive Evaluation theory
Goal-setting theory
Self-efficacy theory
Reinforcement theory
2026 QUESTIONS WITH ANSWERS
GRADED A+
>> Early Theories of Motivation
Herzberg's Two-Factor Theory
McClelland's Theory of Needs
McGregor's Theories X and Y
Answer: Maslow's Hierarchy of Needs
>> Hierarchy of needs
5. Physiology: Includes hunger, thirst, shelter, sex, and other bodily needs.
4. safety: Security and protection from physical and emotional harm.
3. social: Affection, belongingness, acceptance, and friendship.
2. esteem: Internal factors such as self-respect, autonomy, and achievement, and
external factors such as status, recognition, and attention.
1. self-authentication: Drive to become what we are capable of becoming;
includes growth, achieving our potential, and self-fulfillment.
Answer: LOWER to HIGHER order needs
>> Two-Factor Theory
"What do people want from their jobs?"
Answer: A theory that relates intrinsic factors to job satisfaction and
associates extrinsic factors with dissatisfaction.
>> Theory X
The assumption that employees dislike work, are lazy, dislike responsibility and
must be coerced to perform
(negative)
Answer: managers believe employees inherently dislike work and must,
therefore, be directed or even coerced into performing it
, >> Theory Y
The assumption that employees like work, are creative, seek responsibility and
can exercise self- direction
(positive)
Assumes higher-order needs dominate individuals. McGregor believed that
theory y assumptions were more valid than theory x.
Answer: managers assume employees can view work as being as natural as
rest or play, and therefore the average person can learn to accept, and even
seek, responsibility.
>> McClelland's Theory of Needs
Need for achievement
Need for power
Need for affiliation
Answer: A theory that states achievement power, and affiliation are three
important needs that help explain motivation.
>> Need for achievement (NACH)
Answer: is the drive to excel to achieve in relationships to a set of standards.
>> need for power (nPow)
Answer: is the need to make others behave in a way they would not have
otherwise.
>> Need for affiliation (nAff)
Answer: (NAFF) is the desire for friendly and close interpersonal
relationships.
>> Contemporary Theories of Motivation
Cognitive Evaluation theory
Goal-setting theory
Self-efficacy theory
Reinforcement theory
