WGU D389 TASK 2: LEARNING STRATEGIES IN
HIGHER EDUCATION |PASSED ON FIRST
ATTEMPT |LATEST UPDATE WITH COMPLETE
SOLUTION
AT WESTERN GOVERNORS UNIVERSITY
UXM3 TASK 2 WGU D389: PROFESSIONAL COMMUNICATION AND PROBLEM-
SOLVING
:
Western Governors University
LEARNING STRATEGIES IN HIGHER EDUCATION WGU D389 TASK 2
:
Date ………………………
Professional Communication and Problem-Solving
A. Actions for Resolving Concerns
A1. Review “Being Successful with Online Proctoring”
The first action the student should take is to become more familiar with the
university’s policy concerning online proctoring. The student can find the “Being
Successful with Online Proctoring” policy in the WGU Knowledge Center on the
university website. Within this policy, the student will find information regarding the
launch process, environment rules, exam rules, and technical setup requirements.
This section informs students about the estimated time required to launch the testing
process, provided no technical issues arise. It outlines the required technical setup,
including external webcams, computer specifications, speakers, and internet speed
requirements. The policy also states that the keyboard, both hands, and the student’s
entire face must remain visible at all times during the exam. Additionally, it specifies
which materials, such as whiteboards and calculators, are permitted in the room and
on the desk while testing (Western Governors University, 2023).
If the student becomes familiar with this policy and properly prepares the testing
environment before beginning the assessment, the launch process is more likely to
proceed smoothly and within an acceptable timeframe.
A2. Speak with the Program Mentor
HIGHER EDUCATION |PASSED ON FIRST
ATTEMPT |LATEST UPDATE WITH COMPLETE
SOLUTION
AT WESTERN GOVERNORS UNIVERSITY
UXM3 TASK 2 WGU D389: PROFESSIONAL COMMUNICATION AND PROBLEM-
SOLVING
:
Western Governors University
LEARNING STRATEGIES IN HIGHER EDUCATION WGU D389 TASK 2
:
Date ………………………
Professional Communication and Problem-Solving
A. Actions for Resolving Concerns
A1. Review “Being Successful with Online Proctoring”
The first action the student should take is to become more familiar with the
university’s policy concerning online proctoring. The student can find the “Being
Successful with Online Proctoring” policy in the WGU Knowledge Center on the
university website. Within this policy, the student will find information regarding the
launch process, environment rules, exam rules, and technical setup requirements.
This section informs students about the estimated time required to launch the testing
process, provided no technical issues arise. It outlines the required technical setup,
including external webcams, computer specifications, speakers, and internet speed
requirements. The policy also states that the keyboard, both hands, and the student’s
entire face must remain visible at all times during the exam. Additionally, it specifies
which materials, such as whiteboards and calculators, are permitted in the room and
on the desk while testing (Western Governors University, 2023).
If the student becomes familiar with this policy and properly prepares the testing
environment before beginning the assessment, the launch process is more likely to
proceed smoothly and within an acceptable timeframe.
A2. Speak with the Program Mentor
