Software Based Products
Samenvattingen
1
, Table of contents
Module 1: Introduction………………………………………………… 3
Module 2: Web and the internet………………………………………. 9
Module 3: Networking Technologies………………………………….
20
Module 4: Data Management………………………………………….
24
Module 5: Software Design……………………………………………. 33
Module 6: Business Models…………………………………………….
38
Module 7: Development Methods……………………………………...
43
Module 8: Digital Responsibilities………………………………………
49
2
,Module 1: Introduction
3
, Chapter 1: What’s different about user
experience design for the internet of things?
The “Internet of Things” (IoT) refers to the growing range of everyday
objects that acquire connectivity, sensing abilities and increased
computing power. Some examples are wearables, connected cars and
connected home technology. Designing these products raises cross-
platform design problems. For example, there is a much wider variety of
device form factors: many without screens and a lot of IoT devices are
only intermittently connected.
The meaning of “UX” is “User Experience Design”. “UI” means “User
Interface Design”. UX is a term that refers to a wide range of design
principles involved in creating systems that are useful, usable and
pleasurable to use. UI is just one of those.
“The user interface is not the (design) solution, but instead is the medium
through which users interact with the solution”
How is UX different for IoT?
Designing for IoT can be quite tricky, how much so depends on the
following challenges:
1. The maturity of the technology that is involved
2. The context of use or expectations your users have of the system
3. The complexity of your service
Functionality can be distributed across multiple devices with different
capabilities
Some IoT devices might have no input or output capabilities and need help
to tell us directly what they are doing. Interactions may be handled by web
or smartphone apps. However, users do need to feel as if they are using a
coherent service and not a set of disjointed UIs. Thus, it is important to
consider interusability: distributed user experience across multiple
devices.
The focus of the user experience may be in the service
When the behaviour of the device is generated by a program that lives on
another device on the network, we call this the internet (or “cloud”). Thus,
the service surrounding the connected device is just as important as the
device itself for delivering the experience.
We don’t expect internet-like glitches from the real world
4
Samenvattingen
1
, Table of contents
Module 1: Introduction………………………………………………… 3
Module 2: Web and the internet………………………………………. 9
Module 3: Networking Technologies………………………………….
20
Module 4: Data Management………………………………………….
24
Module 5: Software Design……………………………………………. 33
Module 6: Business Models…………………………………………….
38
Module 7: Development Methods……………………………………...
43
Module 8: Digital Responsibilities………………………………………
49
2
,Module 1: Introduction
3
, Chapter 1: What’s different about user
experience design for the internet of things?
The “Internet of Things” (IoT) refers to the growing range of everyday
objects that acquire connectivity, sensing abilities and increased
computing power. Some examples are wearables, connected cars and
connected home technology. Designing these products raises cross-
platform design problems. For example, there is a much wider variety of
device form factors: many without screens and a lot of IoT devices are
only intermittently connected.
The meaning of “UX” is “User Experience Design”. “UI” means “User
Interface Design”. UX is a term that refers to a wide range of design
principles involved in creating systems that are useful, usable and
pleasurable to use. UI is just one of those.
“The user interface is not the (design) solution, but instead is the medium
through which users interact with the solution”
How is UX different for IoT?
Designing for IoT can be quite tricky, how much so depends on the
following challenges:
1. The maturity of the technology that is involved
2. The context of use or expectations your users have of the system
3. The complexity of your service
Functionality can be distributed across multiple devices with different
capabilities
Some IoT devices might have no input or output capabilities and need help
to tell us directly what they are doing. Interactions may be handled by web
or smartphone apps. However, users do need to feel as if they are using a
coherent service and not a set of disjointed UIs. Thus, it is important to
consider interusability: distributed user experience across multiple
devices.
The focus of the user experience may be in the service
When the behaviour of the device is generated by a program that lives on
another device on the network, we call this the internet (or “cloud”). Thus,
the service surrounding the connected device is just as important as the
device itself for delivering the experience.
We don’t expect internet-like glitches from the real world
4
