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Nursing Assessment, Therapeutic Communication, Interview Phases, Subjective and Objective Data Collection, Nonverbal and Verbal Communication Techniques, Health History and Lifestyle Assessment, Review of Systems, COLDSPA Symptom Analysis, Biographical an

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Nursing Assessment, Therapeutic Communication, Interview Phases, Subjective and Objective Data Collection, Nonverbal and Verbal Communication Techniques, Health History and Lifestyle Assessment, Review of Systems, COLDSPA Symptom Analysis, Biographical and Family Data, Nutrition, Activity, Sleep, Substance Use, Self-Concept and Self-Care, Social and Relationship Assessment, Values and Beliefs, Education and Work, Stress and Coping Mechanisms, Patient-Centered Data Collection, and Implementation of Holistic Nursing Practice Exam Questions Verified and Provided with A+ Graded Rationales Latest Updated 2026 Subjective data consists of: sensations or symptoms feelings perceptions desires preferences beliefs ideas values personal information Phases of the interview (4) preintroductory introductory working summary/closing Preintroductory phase The nurse reviews the medical record before meeting with the client introductory phase After introducing herself to the client, the nurse explains the purpose of the interview, discusses the types of questions that will be asked, explains the reason for taking notes, and assures the client that confidential information will remain confidential. Working phase the nurse elicits the client's comments about major biographical data, reasons for seeking care, history of present health concern, past health history, family history, review of body systems (ROS) for current health problems, lifestyle and health practices, and developmental level. Summary and Closing Phase the nurse summarizes information obtained during the working phase and validates problems and goals with the client. She also identifies and discusses possible plans to resolve the problem (nursing diagnoses and collaborative problems) with the client. the nurse makes sure to ask if anything else concerns the client and if there are any further questions. Nonverbal communication appearance- professional demeanor- professional, focus on client and and the upcoming interview and assessment, professional distance Facial expression- keep expression neutral and friendly. attitude- nonjudgmental attitude, all clients should be accepted, do not act superior to the client Five A's of behavior change Ask Advise Assess Assist Arrange Silence (nonverbal) Periods of silence allow you and the client to reflect and organize thoughts, which facilitate more accurate reporting and data collection. Listening (nonverbal) to listen effectively, you nee dot maintain good eye contact, smile or display am open appropriate facial expression and, and maintain an open body position. Verbal communication essential to a client interview, goal of the interview process is to elicit as much data about the clients health as possible. Open-ended questions (verbal communication) -questions used to elicit the client's feelings and perceptions. -encourage description -begin with "how" or "what" close-ended questions (verbal communication) -use to obtain facts and focus on specific information. -client can respond with one or two words. - begin with "when" or "did" laundry list (verbal communication) -provide the client with a list of words to choose from in describing symptoms, conditions, or feelings. -helps to obtain specific answers -For example, "Is the pain severe, dull, sharp, mild, cutting, or piercing?" Rephrasing (verbal communication) -Rephrasing information the client has provided is an effective way to communicate during the interview. -helps clarify the information the client has stated. -reflect on what was said Well-placed phrases (verbal communication) -encourage client verbalization by using well placed phrases -Listen closely to the client during his or her description and use phrases such as "uh-huh," "yes," or "I agree" to encourage the client to continue. inferring (verbal communication)

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Nursing Assessment, Therapeutic Communication,
Interview Phases, Subjective and Objective Data
Collection, Nonverbal and Verbal Communication
Techniques, Health History and Lifestyle
Assessment, Review of Systems, COLDSPA
Symptom Analysis, Biographical and Family Data,
Nutrition, Activity, Sleep, Substance Use, Self-
Concept and Self-Care, Social and Relationship
Assessment, Values and Beliefs, Education and
Work, Stress and Coping Mechanisms, Patient-
Centered Data Collection, and Implementation of
Holistic Nursing Practice Exam Questions Verified
and Provided with A+ Graded Rationales Latest
Updated 2026


Subjective data consists of:

sensations or symptoms
feelings
perceptions
desires
preferences
beliefs
ideas
values
personal information

Phases of the interview (4)

preintroductory
introductory
working
summary/closing

Preintroductory phase

, The nurse reviews the medical record before meeting with the client

introductory phase

After introducing herself to the client, the nurse explains the purpose of the interview, discusses
the types of questions that will be asked, explains the reason for taking notes, and assures the
client that confidential information will remain confidential.

Working phase

the nurse elicits the client's comments about major biographical data, reasons for seeking care,
history of present health concern, past health history, family history, review of body systems
(ROS) for current health problems, lifestyle and health practices, and developmental level.

Summary and Closing Phase

the nurse summarizes information obtained during the working phase and validates problems
and goals with the client. She also identifies and discusses possible plans to resolve the problem
(nursing diagnoses and collaborative problems) with the client.

the nurse makes sure to ask if anything else concerns the client and if there are any further
questions.

Nonverbal communication

appearance- professional

demeanor- professional, focus on client and and the upcoming interview and assessment,
professional distance

Facial expression- keep expression neutral and friendly.

attitude- nonjudgmental attitude, all clients should be accepted, do not act superior to the
client

Five A's of behavior change

Ask
Advise
Assess
Assist
Arrange

Silence (nonverbal)

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