MYC200 COMPREHENSIVE EXAM 2026
COMPLETE SOLVED QUESTIONS 100%
CORRECT
◉ You are working at the front desk and receive a call from a patient
who has deactivated their account by logging in with the wrong
password too many times.
Where would you look in Hyperspace to reactivate the account? Answer:
MyChart Administration activity
◉ MyChart Administration activity. Answer: Shows information about a
patient's MyChart account including the status of the account, the
activation code, and its expiration date.
◉ Why might you choose to hide some diagnoses from the patient in
MyChart? Answer: Some diagnoses that may be life altering or are
considered sensitive, and could cause the patient unnecessary stress to
have it showing in their record.
◉ My Conditions. Answer: A feature that allows patients to track
information (medications, test results, goals, etc.) related to certain
chronic illnesses, such as diabetes, COPD, CHF, and a few others.
,◉ When patients view the Preventative Care feature in MyChart, that
same information is available to providers in which Hyperspace activity?
Answer: Health Maintenance
◉ How can providers control what diagnoses on the problem list appear
to patients in MyChart? Answer: Check / Uncheck "Share with Patient"
to determine if the condition should show up in MyChart.
◉ Current Health Issues. Answer: Found in "Health Summary" submenu
which displays patient's recorded health issues
◉ My Conditions. Answer: Submenu which displays a page with a
dropdown list of patient's conditions and calendar for events relating to
management of conditions. (Also includes Medications, Fitness
Tracking, Goals, and Health Reminders)
◉ Health Trends. Answer: Found in "Health Reports" submenu which
displays Tables and Graphs of reports such as patient's Vitals,
Hypertension, Lipids, etc.
◉ Document Center. Answer: Submenu which displays: Visit Records,
Requested Records, My Documents, and Who Accessed My Records?
, ◉ Content Linking. Answer: Feature that gives patients useful
background info and context when reviewing their health information in
MyChart.
◉ What are the benefits of paperless billing? Answer: Patient no longer
has to worry about bill getting lost in the mail, no longer has to pay by
check, organization pays for fewer billing supplies, better for the
environment.
◉ Can a patient decide to go back to receiving paper bills if they don't
want paperless billing anymore? Answer: Yes
◉ Guarantor. Answer: The financially and legally responsible party for a
patient's medical bills.
(Patient, parent, guardian, employer, etc.)
◉ Coverage. Answer: The insurance company, aka the pay, and the
details of the benefit plan information.
(Ex: For example, insurance company Bravo Insurance (payor) offers
Bravo Gold (plan) to insured members. Bravo Gold covers office visits
at 80% of the billed amount.)
◉ Subscriber. Answer: The person whose name is on the insurance plan.
◉ Member. Answer: A person covered on the insurance plan.
COMPLETE SOLVED QUESTIONS 100%
CORRECT
◉ You are working at the front desk and receive a call from a patient
who has deactivated their account by logging in with the wrong
password too many times.
Where would you look in Hyperspace to reactivate the account? Answer:
MyChart Administration activity
◉ MyChart Administration activity. Answer: Shows information about a
patient's MyChart account including the status of the account, the
activation code, and its expiration date.
◉ Why might you choose to hide some diagnoses from the patient in
MyChart? Answer: Some diagnoses that may be life altering or are
considered sensitive, and could cause the patient unnecessary stress to
have it showing in their record.
◉ My Conditions. Answer: A feature that allows patients to track
information (medications, test results, goals, etc.) related to certain
chronic illnesses, such as diabetes, COPD, CHF, and a few others.
,◉ When patients view the Preventative Care feature in MyChart, that
same information is available to providers in which Hyperspace activity?
Answer: Health Maintenance
◉ How can providers control what diagnoses on the problem list appear
to patients in MyChart? Answer: Check / Uncheck "Share with Patient"
to determine if the condition should show up in MyChart.
◉ Current Health Issues. Answer: Found in "Health Summary" submenu
which displays patient's recorded health issues
◉ My Conditions. Answer: Submenu which displays a page with a
dropdown list of patient's conditions and calendar for events relating to
management of conditions. (Also includes Medications, Fitness
Tracking, Goals, and Health Reminders)
◉ Health Trends. Answer: Found in "Health Reports" submenu which
displays Tables and Graphs of reports such as patient's Vitals,
Hypertension, Lipids, etc.
◉ Document Center. Answer: Submenu which displays: Visit Records,
Requested Records, My Documents, and Who Accessed My Records?
, ◉ Content Linking. Answer: Feature that gives patients useful
background info and context when reviewing their health information in
MyChart.
◉ What are the benefits of paperless billing? Answer: Patient no longer
has to worry about bill getting lost in the mail, no longer has to pay by
check, organization pays for fewer billing supplies, better for the
environment.
◉ Can a patient decide to go back to receiving paper bills if they don't
want paperless billing anymore? Answer: Yes
◉ Guarantor. Answer: The financially and legally responsible party for a
patient's medical bills.
(Patient, parent, guardian, employer, etc.)
◉ Coverage. Answer: The insurance company, aka the pay, and the
details of the benefit plan information.
(Ex: For example, insurance company Bravo Insurance (payor) offers
Bravo Gold (plan) to insured members. Bravo Gold covers office visits
at 80% of the billed amount.)
◉ Subscriber. Answer: The person whose name is on the insurance plan.
◉ Member. Answer: A person covered on the insurance plan.
