Solution Manual with Test Bank
3 3 3 3
to3accompany
Supervision of Police Personnel 3 3 3
Tenth3Edition
Nathan3F.3Iannone
3 Marvin3D.3Iannon
e3Jeff3Bernstein3Ro
bert3Dowd
Contents
Suggestions3for3Use3of3Instructor‘s3Manual...................................................................................................................1
Introduction: 3Orientation3to3Supervision ........................................................................................................................2
Chapter31 .........................................................................................................................................................................3
The3Supervisor‘s3Role.....................................................................................................................................................3
Chapter32 .........................................................................................................................................................................6
The3Supervisor‘s3Function3in3Organization,3Administration,3and3Management ...........................................................6
Chapter33 .......................................................................................................................................................................13
Leadership,3Supervision,3and3Command3Presence.......................................................................................................13
iii
Copyright3©320243Pearson3Education,3I
nc.
,Chapter34 .......................................................................................................................................................................21
The3Training3Function ..................................................................................................................................................21
Chapter35 .......................................................................................................................................................................31
Interpersonal 3 Communications......................................................................................................................................31
Chapter36 .......................................................................................................................................................................40
Principles3of3Employee3Interviewing............................................................................................................................40
Chapter37 .......................................................................................................................................................................45
Some3Psychological 3Aspects3of3Supervision................................................................................................................45
Chapter38 .......................................................................................................................................................................49
Special3Problems3in3Counseling3and3Remediation ......................................................................................................49
Chapter39 .......................................................................................................................................................................54
Employee3Dissatisfaction3and3Grievances....................................................................................................................54
Chapter310 .....................................................................................................................................................................58
Discipline: 3Principles,3Policies,3and3Practices..............................................................................................................58
Chapter311 .....................................................................................................................................................................64
Personnel 3Complaint3Investigation3Procedures3and3Techniques..................................................................................64
Chapter312 .....................................................................................................................................................................69
Personnel 3Evaluation3Systems3and3Performance3Rating3Standards.............................................................................69
Chapter313 .....................................................................................................................................................................80
Tactical 3Deployment 3of3Field3Forces ...........................................................................................................................80
Chapter314 .....................................................................................................................................................................89
Legal3Knowledge3Every3Supervisor3and3Manager3Should3Have ................................................................................89
Chapter315 .....................................................................................................................................................................96
Other3Important3Supervisory3and3Management3Topics ...............................................................................................96
Test3Bank ......................................................................................................................................................................99
iv
Copyright3©320243Pearson3Education,3I
nc.
, Suggestions3for3Use3of3Instructor’s3Manual
This3Instructor‘s3Manual3is3designed3to3be3used3for3a3typical3three-
credit3college3course.3It3can3also3be3used3very3easily3for3courses3of3greater3or3lesser3length,3at3t
he3instructor‘s3discretion.3In3fact,3the3entire3Manual3has3been3designed3to3give3maximum3discre
tion3to3you,3the3instructor.3Use3it3to3guide3your3course3as3much3as3you3need;3let3it3support3your
3own3expertise, 3teaching3techniques, 3and3the3unique3needs 3of3your3class.
There3are3detailed3lesson3plans3for3every3chapter.3These3are3intended3to3help3you3tailor3your3le
sson3plans3to3the3needs3of3each3class.3Each3chapter3also3has3a3number3of3Assignments3offered.3
This3puts3more3tools3in3your3tool3kit3to3help3you3get3the3best3fit3between3the3material3and3the3s
tudent.3There3should3be3more3here3than3you3will3need.
There3is3an3extensive3bank3of3test3questions.3They3will3tell3you3how3well3your3students3are3lea
rning3the3material,3and3how3well3you3are3teaching3them.3Use3them3as3starting3points3for3your3o
wn3test3questions3or3use3them3as3they3are.
In3all3cases,3we3have3tried3to3help3you3get3your3students3fully3engaged3as3active3learners.3This3
book3is3very3practice3oriented.3The3lesson3plans3and3test3questions3have3likewise3been3develope
d3to3help3students3get3their3hands3on3the3subject.3With3your3skill3as3a3teacher3and3as3a3leader,3t
hey3will3not3only3learn3about3Police3Supervision;3they3will3learn3how3to3become3Police3Superv
isors.
1
Copyright3©320243Pearson3Education,3I
nc.
, Course3Introduction:3Orientation3to3Supervision
Activities
Activity31:3Course3Procedural3Requirements
Materials3Needed: 1. Chalkboard/Whiteboard/Flip3charts3as3desired
2. Chalk3or3erasable3markers
3. Other3visual3aids3as3desired
Introduction: 1. Why3understanding3the3rules3of3the3school3helps3the3studen
t
2. How3the3class3will3be3conducted
3. Discuss3readings
4. Overview3of3course
Presentation: 1. What3students3can3expect3from3the3instructor
2. What3is3expected3of3students
a. Assignments
b. Classroom3participation
c. Exams/makeup3policies
d. Grading3policies
3. Discuss3features3of3the3syllabus,3text3book,3bibliography
4. Method3of3presentation
5. Instructor,3students,3introduce3themselves,3any3information3abou
t3themselves3they3want3to3share,3briefly3describe3the3motivation3
for3taking3the3class
6. Motivation:3Discuss3why3it3is3essential3for3supervisors3to3master3t
he3principles3and3techniques3of3supervising3people
a. Improve3personal3effectiveness
b. Improve3organizational3effectiveness
c. Maintain3high3morale3and3reduce3grievances
d. Make3the3job3easier
e. Increase3capacity3for3promotion
7. Make3the3transition3into3a3new3position3more3comfortable
Assignment: 1. Collect3any3Activities3from3the3preceding3chapter
2. Read3the3next3chapter
3. Be3prepared3to3discuss3Applied3Knowledge3Questions3and3Question
s
2
Copyright3©320243Pearson3Education,3I
nc.
3 3 3 3
to3accompany
Supervision of Police Personnel 3 3 3
Tenth3Edition
Nathan3F.3Iannone
3 Marvin3D.3Iannon
e3Jeff3Bernstein3Ro
bert3Dowd
Contents
Suggestions3for3Use3of3Instructor‘s3Manual...................................................................................................................1
Introduction: 3Orientation3to3Supervision ........................................................................................................................2
Chapter31 .........................................................................................................................................................................3
The3Supervisor‘s3Role.....................................................................................................................................................3
Chapter32 .........................................................................................................................................................................6
The3Supervisor‘s3Function3in3Organization,3Administration,3and3Management ...........................................................6
Chapter33 .......................................................................................................................................................................13
Leadership,3Supervision,3and3Command3Presence.......................................................................................................13
iii
Copyright3©320243Pearson3Education,3I
nc.
,Chapter34 .......................................................................................................................................................................21
The3Training3Function ..................................................................................................................................................21
Chapter35 .......................................................................................................................................................................31
Interpersonal 3 Communications......................................................................................................................................31
Chapter36 .......................................................................................................................................................................40
Principles3of3Employee3Interviewing............................................................................................................................40
Chapter37 .......................................................................................................................................................................45
Some3Psychological 3Aspects3of3Supervision................................................................................................................45
Chapter38 .......................................................................................................................................................................49
Special3Problems3in3Counseling3and3Remediation ......................................................................................................49
Chapter39 .......................................................................................................................................................................54
Employee3Dissatisfaction3and3Grievances....................................................................................................................54
Chapter310 .....................................................................................................................................................................58
Discipline: 3Principles,3Policies,3and3Practices..............................................................................................................58
Chapter311 .....................................................................................................................................................................64
Personnel 3Complaint3Investigation3Procedures3and3Techniques..................................................................................64
Chapter312 .....................................................................................................................................................................69
Personnel 3Evaluation3Systems3and3Performance3Rating3Standards.............................................................................69
Chapter313 .....................................................................................................................................................................80
Tactical 3Deployment 3of3Field3Forces ...........................................................................................................................80
Chapter314 .....................................................................................................................................................................89
Legal3Knowledge3Every3Supervisor3and3Manager3Should3Have ................................................................................89
Chapter315 .....................................................................................................................................................................96
Other3Important3Supervisory3and3Management3Topics ...............................................................................................96
Test3Bank ......................................................................................................................................................................99
iv
Copyright3©320243Pearson3Education,3I
nc.
, Suggestions3for3Use3of3Instructor’s3Manual
This3Instructor‘s3Manual3is3designed3to3be3used3for3a3typical3three-
credit3college3course.3It3can3also3be3used3very3easily3for3courses3of3greater3or3lesser3length,3at3t
he3instructor‘s3discretion.3In3fact,3the3entire3Manual3has3been3designed3to3give3maximum3discre
tion3to3you,3the3instructor.3Use3it3to3guide3your3course3as3much3as3you3need;3let3it3support3your
3own3expertise, 3teaching3techniques, 3and3the3unique3needs 3of3your3class.
There3are3detailed3lesson3plans3for3every3chapter.3These3are3intended3to3help3you3tailor3your3le
sson3plans3to3the3needs3of3each3class.3Each3chapter3also3has3a3number3of3Assignments3offered.3
This3puts3more3tools3in3your3tool3kit3to3help3you3get3the3best3fit3between3the3material3and3the3s
tudent.3There3should3be3more3here3than3you3will3need.
There3is3an3extensive3bank3of3test3questions.3They3will3tell3you3how3well3your3students3are3lea
rning3the3material,3and3how3well3you3are3teaching3them.3Use3them3as3starting3points3for3your3o
wn3test3questions3or3use3them3as3they3are.
In3all3cases,3we3have3tried3to3help3you3get3your3students3fully3engaged3as3active3learners.3This3
book3is3very3practice3oriented.3The3lesson3plans3and3test3questions3have3likewise3been3develope
d3to3help3students3get3their3hands3on3the3subject.3With3your3skill3as3a3teacher3and3as3a3leader,3t
hey3will3not3only3learn3about3Police3Supervision;3they3will3learn3how3to3become3Police3Superv
isors.
1
Copyright3©320243Pearson3Education,3I
nc.
, Course3Introduction:3Orientation3to3Supervision
Activities
Activity31:3Course3Procedural3Requirements
Materials3Needed: 1. Chalkboard/Whiteboard/Flip3charts3as3desired
2. Chalk3or3erasable3markers
3. Other3visual3aids3as3desired
Introduction: 1. Why3understanding3the3rules3of3the3school3helps3the3studen
t
2. How3the3class3will3be3conducted
3. Discuss3readings
4. Overview3of3course
Presentation: 1. What3students3can3expect3from3the3instructor
2. What3is3expected3of3students
a. Assignments
b. Classroom3participation
c. Exams/makeup3policies
d. Grading3policies
3. Discuss3features3of3the3syllabus,3text3book,3bibliography
4. Method3of3presentation
5. Instructor,3students,3introduce3themselves,3any3information3abou
t3themselves3they3want3to3share,3briefly3describe3the3motivation3
for3taking3the3class
6. Motivation:3Discuss3why3it3is3essential3for3supervisors3to3master3t
he3principles3and3techniques3of3supervising3people
a. Improve3personal3effectiveness
b. Improve3organizational3effectiveness
c. Maintain3high3morale3and3reduce3grievances
d. Make3the3job3easier
e. Increase3capacity3for3promotion
7. Make3the3transition3into3a3new3position3more3comfortable
Assignment: 1. Collect3any3Activities3from3the3preceding3chapter
2. Read3the3next3chapter
3. Be3prepared3to3discuss3Applied3Knowledge3Questions3and3Question
s
2
Copyright3©320243Pearson3Education,3I
nc.
