MHA 702 Test 3 EXAM comprehensive questions
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elaborated) 2026 TEST!!
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Terms in this set (106)
In healthcare organizations The nature of a specific department or the
personal style of senior managers usually sets the
tone for the entire department or organization.
Management styles affects True
employee relations
In healthcare Employees and providers are more likely motivated
by compassion and service than by economic
considerations
Management philosophies of Authoritarian
Employee Relations Legalistic
Humanistic
Management experts Hesitate to use the philosophy terms too freely
because the eras they represent overlap
significantly, and all coexist in varying degrees
among contemporary organizations.
,Authoritarian schools of employee True, although pure authoritarianism is infrequently
relations arose first found in American business and is steadily
declining.
Authoritarian Management The beginning of organized enterprise including
master-slave relationships
Minimizes the importance of people
Was the generally accepted form for centuries
A boss gives orders and expects them be carried
out
Fundamental motivating force is fear
Assumes people have to be pushed and constantly
told what to do in order to obtain the most output
The only option followers have is to do as they are
told or leave
The approach steadily diminished during the 1900s
Exploitative Autocrat Authoritarian Cruel leaders who exploit followers for personal
gain
"Atilla the Hun School of Management"
Benevolent Autocrat Authoritarian Look after, care for, and protect their followers as
long as they do exactly as they are told
"Father Knows Best School of Management"
Legalistic Management Has been shaped, defined, and bounded by
legislation
Began in the 1930s with the passage of wage-and-
hour laws & enactment of labor laws
Blossomed significantly with the Civil Rights Act of
1964
Managers now interact with employees with a strict
regard for employee rights
Employee relations changed because managers
want to stay out of trouble
, Humanistic Management Holds the optimistic view that satisfied workers
produce best
Growth has been influenced by still-expanding
legislation of legalistic management and humane
treatment of employees, the other influence is the
lasting effects of the human relations movement in
management
Fundamental difference between Legalistic behaves in a particular manner because
legalistic and humanistic the law requires, and humanistic behaves in this
management manner because of their belief that it is the right
and proper thing to do
Residual Authoritarianism Still continues due to tradition, most managers
were trained by emulating their role models who
were authoritarian and human behavior changes
slowly
Scientific Management "Taylor The goal is efficiency, defined largely by the
System" amount of time required to perform any given task.
Focused on process and production while ignoring
people.
Less time to accomplish the same work equated to
increased efficiency because more tasks could be
completed per unit of time.
Made contributions to American manufacturing
through assembly lines and other repetitive work
processes
Production centered management
and verified accurate solution (detailed &
elaborated) 2026 TEST!!
Save
Terms in this set (106)
In healthcare organizations The nature of a specific department or the
personal style of senior managers usually sets the
tone for the entire department or organization.
Management styles affects True
employee relations
In healthcare Employees and providers are more likely motivated
by compassion and service than by economic
considerations
Management philosophies of Authoritarian
Employee Relations Legalistic
Humanistic
Management experts Hesitate to use the philosophy terms too freely
because the eras they represent overlap
significantly, and all coexist in varying degrees
among contemporary organizations.
,Authoritarian schools of employee True, although pure authoritarianism is infrequently
relations arose first found in American business and is steadily
declining.
Authoritarian Management The beginning of organized enterprise including
master-slave relationships
Minimizes the importance of people
Was the generally accepted form for centuries
A boss gives orders and expects them be carried
out
Fundamental motivating force is fear
Assumes people have to be pushed and constantly
told what to do in order to obtain the most output
The only option followers have is to do as they are
told or leave
The approach steadily diminished during the 1900s
Exploitative Autocrat Authoritarian Cruel leaders who exploit followers for personal
gain
"Atilla the Hun School of Management"
Benevolent Autocrat Authoritarian Look after, care for, and protect their followers as
long as they do exactly as they are told
"Father Knows Best School of Management"
Legalistic Management Has been shaped, defined, and bounded by
legislation
Began in the 1930s with the passage of wage-and-
hour laws & enactment of labor laws
Blossomed significantly with the Civil Rights Act of
1964
Managers now interact with employees with a strict
regard for employee rights
Employee relations changed because managers
want to stay out of trouble
, Humanistic Management Holds the optimistic view that satisfied workers
produce best
Growth has been influenced by still-expanding
legislation of legalistic management and humane
treatment of employees, the other influence is the
lasting effects of the human relations movement in
management
Fundamental difference between Legalistic behaves in a particular manner because
legalistic and humanistic the law requires, and humanistic behaves in this
management manner because of their belief that it is the right
and proper thing to do
Residual Authoritarianism Still continues due to tradition, most managers
were trained by emulating their role models who
were authoritarian and human behavior changes
slowly
Scientific Management "Taylor The goal is efficiency, defined largely by the
System" amount of time required to perform any given task.
Focused on process and production while ignoring
people.
Less time to accomplish the same work equated to
increased efficiency because more tasks could be
completed per unit of time.
Made contributions to American manufacturing
through assembly lines and other repetitive work
processes
Production centered management
