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Exam (elaborations)

CMN10v FINAL (UC DAVIS) UPDATED ACTUAL Questions and CORRECT Answers

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CMN10v FINAL (UC DAVIS) UPDATED ACTUAL Questions and CORRECT Answers

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CMN10v FINAL (UC DAVIS) UPDATED ACTUAL Questions
and CORRECT Answers

communication network links among members of an organization- may be formal (organization chart) or
informal (friend groups)


organizational culture values, behavior, practices, forms of communication that are shared by many
members of an organization and reflect and organization's identity


LANGUAGE: hierarchical miss, sir, captain, first name basis (etc) that reflects stars in an organization

, LANGAUAGE: masculine uses masc/sporty terms/refer to male things (ie having balls, battle plan, big guns,
prick)


LANGUAGE: feminine use fem/house-rearing terms (ie give birth to a plan, stir the pot)


rites dramatic, planned set of activities that bring together aspects of cultural ideology
in a single event- say a lot about community culture


Rite of passage name card displaying new title name at job


rite of integration community ie grad party


blaming rites firing from a job


enhancement rites praise/awards


renewal rites training workshops


conflict resolution rites mediation


ritual form of regularly occurring communication that members of an organization
perceive as familiar, routine part of organization life and reflects a particular value
or role definition


personal ritual CEO hand delivers mail to employees to be involved


social ritual afternoon tea with coworkers in UK


task ritual police asking standard questions when they pull someone over


kiturim/mesibotkiturim Gripe sessions that are ritual in Israel


workplace bullying recurring hostile behaviors often used by people with greater power against
people with lesser power


structures organize relationships and interaction among members of an organization--
structures include roles, rules, policies, and communication networks


role responsibilities and behaviors expected of a person by virtue of their position
(hierarchy of power)


rules patterned ways of behaving and interpreting behavior- all relationships develop
rules (communicate commitment/what kind of people they are)


policy formal statement if practice that reflects and upholds an organization's culture

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