UNITED HEALTHCARE ETHICS AND
COMPLIANCE TEST SCRIPT 2026 QUESTIONS
WITH FULL ANSWERS GRADED A+
◉ To sign an enrollment application on behalf of a consumer, what
authority must the individual have? Answer: The individual must be
legally authorized in the state in which the consumer resides to act
on behalf of the consumer (e.g. Power of Attorney).
◉ As an agent, you must not do which of the following when
marketing UnitedHealthcare Medicare Advantage plans to
consumers? Answer: Use providers or provider groups to distribute
printed information comparing benefits of different health plans
without approval.
◉ As an agent, you have an obligation to only enroll a consumer in a
product: Answer: That is suitable for the consumer's needs, goals,
and financial resources.
◉ What is the purpose of the Statement of Understanding? Answer:
It ensures that when consumers sign the Medicare Advantage
and/or Part D Enrollment Application, they are acknowledging their
understanding that they are actually enrolling, in which plan they
are enrolling, and standard disclosures.
, ◉ What is the definition of Fraud? Answer: Fraud is intentionally
misrepresenting or concealing facts to obtain something of value.
◉ Which of the items listed are examples of Fraud, Waste, and Abuse
(FWA)? Answer: - Submitting claims for services or supplies that
were never provided
- Consulting with a number of doctors in order to obtain multiple
prescriptions for the same drug.
- Billing for brand name drugs when generics were dispensed.
◉ Whose email address may the agent enter into the LEAN
enrollment application? Answer: Only the consumer's (or leave it
blank).
◉ Which election period occurs from October 15 to December 7?
Answer: Annual Election Period (AEP)
◉ Which of the following materials is an agent NOT permitted to
display and/or distribute at a marketing /sales event? Answer: 5
dollar gift cards to an in-network pharmacy.
◉ Providing objective information about the Medicare program
and/or health improvement and wellness at public venues is the
purpose of which of the following? Answer: Educational events
COMPLIANCE TEST SCRIPT 2026 QUESTIONS
WITH FULL ANSWERS GRADED A+
◉ To sign an enrollment application on behalf of a consumer, what
authority must the individual have? Answer: The individual must be
legally authorized in the state in which the consumer resides to act
on behalf of the consumer (e.g. Power of Attorney).
◉ As an agent, you must not do which of the following when
marketing UnitedHealthcare Medicare Advantage plans to
consumers? Answer: Use providers or provider groups to distribute
printed information comparing benefits of different health plans
without approval.
◉ As an agent, you have an obligation to only enroll a consumer in a
product: Answer: That is suitable for the consumer's needs, goals,
and financial resources.
◉ What is the purpose of the Statement of Understanding? Answer:
It ensures that when consumers sign the Medicare Advantage
and/or Part D Enrollment Application, they are acknowledging their
understanding that they are actually enrolling, in which plan they
are enrolling, and standard disclosures.
, ◉ What is the definition of Fraud? Answer: Fraud is intentionally
misrepresenting or concealing facts to obtain something of value.
◉ Which of the items listed are examples of Fraud, Waste, and Abuse
(FWA)? Answer: - Submitting claims for services or supplies that
were never provided
- Consulting with a number of doctors in order to obtain multiple
prescriptions for the same drug.
- Billing for brand name drugs when generics were dispensed.
◉ Whose email address may the agent enter into the LEAN
enrollment application? Answer: Only the consumer's (or leave it
blank).
◉ Which election period occurs from October 15 to December 7?
Answer: Annual Election Period (AEP)
◉ Which of the following materials is an agent NOT permitted to
display and/or distribute at a marketing /sales event? Answer: 5
dollar gift cards to an in-network pharmacy.
◉ Providing objective information about the Medicare program
and/or health improvement and wellness at public venues is the
purpose of which of the following? Answer: Educational events
