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Advantages 11th Edition Dess
Chapter 1: Strategic Management: Creating Competitive Advantages
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Chapter 1
Strategic Analysis
Strategic Management: Creating Competitive Advantages ... 1-2
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What Is Strategic Management? ............................................................. 1-5
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Defining Strategic Management .....................................................................................1-5
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The Four Key Attributes of Strategic Management ....................................................... 1-5
STRATEGIC The Strategic Management Process ........................................................ 1-7
....................................................................................................................
MANAGEMENT
Intended versus Realized Strategies ................................................................................1-7
Strategy Analysis .............................................................................................................1-7
Strategy Formulation ......................................................................................................1-8
Strategy Implementation ................................................................................................. 1-8
Creating Competitive Advantages
The Role of Corporate Governance
eleventh edition and Stakeholder Management ................................................................. 1-9
Alternative Perspectives of Stakeholder Management ....................................................1-11
Social Responsibility and Environmental Sustainability:
Moving Beyond the Immediate Stakeholders .................................................................. 1-12
SOLUTIONS Gregory Dess
The Strategic Management Perspective:
An Imperative throughout the Organization ......................................... 1-15
McNamara
MYNURSYTEST.STORE Ensuring Coherence in Strategic Direction ............................................ 1-16
lan Eisner
Steve Sauerwald
Organizational Vision .....................................................................................................1-17
Mission Statements ..........................................................................................................1-18
Strategic Objectives ........................................................................................................ 1-19
Issue for Debate......................................................................................... 1-20
Reflecting on Career Implications .......................................................... 1-22
Mc
Graw Summary ................................................................................................... 1-24
Hill
End-of-Chapter Teaching Notes .............................................................. 1-27
Connect Resources .................................................................................... 1-33
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Chapter 1: Strategic Management: Creating Competitive Advantages Chapter 1: Strategic Management: Creating Competitive Advantages
Chapter 1 Lecture/Discussion Outline
Strategic Management: We begin the chapter in LEARNING FROM MISTAKES with a clever quote from Arthur
Creating Competitive Advantages Martinez, Sears’s former chairman: “Today’s peacock is tomorrow’s feather duster” to help
illustrate the rapid turnover among the Fortune 500 firms over a period of time. With rapid
changing technologies and intensified global competition success can be temporary, and new
entrants can shake up long-standing industries.
Summary/Objectives
The SUPPLEMENT below, from a website provides an interesting perspective on the
PowerPoint Slide 2: Learning Objectives digital economy.
Extra Example: The Digital Disruption Has Already Happened
At the heart of strategic management is the question: “How and why do some firms outperform
others?” The challenge to managers is to develop and implement strategies that will provide World’s largest taxi company owns no taxis. (Uber)
competitive advantages that will be sustainable over time. This chapter is divided into five Largest accommodation provider owns no real estate. (Airbnb)
sections. Largest phone companies own no telco infrastructure. (Skype, WeChat)
Most popular media owner owns no content. (Facebook)
1. The first section addresses the broad question: “What is strategic management?” World’s largest movie house owns no cinemas. (Netflix)
Largest software vendors don’t write the apps. (Apple and Google)
Here, we define strategic management as “consisting of the analysis, decisions, and
actions an organization undertakes to create and sustain competitive advantages.” We Source: www.ibmforentreprenuers.com.
also address the four key attributes of strategic management: concern with overall
objectives; involvement of multiple stakeholders; incorporation of short- and long- Discussion Question 1: What are the implications for your careers? (This is a rather
term perspectives; and recognition of tradeoffs between effectiveness and efficiency. general question, but it might help remind students that they must be sensitive to changes
We also introduce the concept of “ambidextrous behaviors”—the need to combine in industry dynamics that could provide new opportunities—as well as, perhaps, erode
alignment and adaptability. opportunities that they may have thought they had in a particular industry.)
2. The second section discusses the strategic management process. Here, we present the Teaching Tip: By raising the “career implications” question, you will have the
three processes—analysis, formulation, and implementation—that provide the opportunity to briefly introduce the concept of the sustainability of competitive
framework for the overall organization of the thirteen chapters of the book. advantage(s), i.e., the criteria of rare, valuable, difficult to copy (imitate and substitute)
that we will address at length in Chapters 3 and 5. The point that can be made is that
3. The third section focuses on the vital role of corporate governance, which is essential
students should strive to develop skills and capabilities that satisfy these four criteria to
to ensuring that the actions of a firm’s management are consistent with the goals of its
enjoy greater career success. This helps to illustrate some very practical implications of
owners—the shareholders. We also address stakeholder management. It must be
strategy concepts and heighten student interest.
taken into account throughout the strategic management process. Although the
interests of stakeholders may, at times, conflict, we discuss how firms are able to The opening case is about a company, Luckin Coffee, which failed because of (1)
achieve “symbiosis” among stakeholders wherein various interests are considered misguided strategic actions as well as weak corporate governance and (2) strong competition
interdependent and can be attained simultaneously. We address the importance of from established coffee chains such as Starbucks which have a significant competitive
social responsibility, including environmental sustainability, as well as challenges advantage. Thus, it helps to illustrate both the romantic view as well as the external control view
associated with making the case for sustainability initiatives. of leadership, respectively.
4. The fourth section addresses today’s greater need for a strategic management Discussion Question 2: Given that public accounting firms such as Ernst & Young may
perspective throughout the organization. With the emergence of the knowledge of be unable to uncover financial misconduct at foreign firms, what kind of due diligence
economy and globalization, leaders must mobilize people throughout the should U.S. investors undertake before investing in Chinese tech companies?
organization.
Response Guidelines: This question should result in some interesting perspectives,
5. The fifth section discusses the need for organizations to attain consistency in their
especially from students who aspire to work for an accounting firm such as Ernst & Young.
vision, mission, and strategic objectives. Collectively, they form a hierarchy of goals.
Instructors may want to point out that accounting firms are dependent on effective country-level
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© McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of © McGraw Hill LLC. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw Hill LLC. McGraw Hill LLC.
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