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VA Training || 100% Valid Solutions.
Who is eligible for care within the Veterans Health Administration? correct answers Only those
who served in the active duty military

Which of the following are VA customers? correct answers All of the above

How does VA assess the satisfaction of Veteran care? correct answers All of the above

The Department of Veterans Affairs is a cabinet level organization and as such is under the
responsibility of which of the following?

A. correct answers The executive branch of the federal government

Which of the following health risks is associated with military service in Vietnam? correct
answers All of the above

What is the signature injury in Veterans who served in the Operation Enduring Freedom
(OEF)/Operation Iraqi Freedom (OIF)/Operation New Dawn (OND)?

A. correct answers (not exposure to depleted uranium or exposure to chemical and biological
agents)

What are symptoms of Post Traumatic Stress Disorder (PTSD)? correct answers All the above

Patient satisfaction with VA care and services is often reported to be at what percentage? correct
answers 85%

while at a VA Facility residents and trainees are subject to what level of supervision correct
answers b. have a named supervising practitioner and operate under their supervision at all times

what is a trainee's supervising practitioner ultimately responsible for correct answers a. the care
of the patient

which of the following must you know as a trainee at a VA facility correct answers d. all of the
above

which of the following best describes higher-level residents and trainees correct answers a. they
have increasing levels of responsibility but are still supervised

the resident and trainee education programs operate under standard guidance or policies from the
office of academic affiliations. these can be found in written VA handbooks available online and
or in your VA service or departmental office correct answers a. true

, which of the following statements is true concerning medical or dental student supervision
correct answers C. all medical and dental students notes must be accompanied by an addendum
or accompanying independent note by the attending or appropriately supervisor

Email and text messaging are an effective means of communication. Which of the following best
describes transmission or discussion via email and/or text messaging of identifiable patient
information? correct answers Prohibited unless Federally approved encryption software is used

Part of computer or information security is the use of individual access codes.

In an emergency it is permissible to do which of the following? correct answers Ask someone to
sign off so that you can sign on using their terminal

From the choices below, which is the only permissible option if you need to electronically save
the names, SSNs and/or other data regarding your patients? correct answers Store it on a VA
system in a file that is restricted to only people who are authorized to view the information.

What should you do if you leave your computer to go to another area? correct answers Log-off
or lock the computer and remove your PIV card before leaving to maintain security

when is it permissible to access non-va websites for personal use using VA computers correct
answers It is done only during your break time or after your duty hours for a brief time and it is
legal and ethical

Which of the following statements is true regarding patient information? correct answers When
sending a fax, you must confirm that the fax was received at its destination

A patient has been getting care as an inpatient at VA hospital following a myocardial infarction
and now is discharged to the care of a Non-VA provider as an outpatient.

Which of the following information may be disclosed to a non-VA provider without a signed
authorization for purposes of treating the patient? correct answers Family history of coronary
artery disease

What should you do if you have a question about a Privacy issue or would like to report a
Privacy violation? correct answers Contact the facility Privacy Officer if your supervisor is
unable to answer your question

What should you do if you have a question about releasing VA patient information to an outside
party, including family members of a Veteran? correct answers Contact the facility Release of
Information Office if your supervisor is unable to answer your question

Is written authorization required in order to fax the discharge summary for a VA patient who is
being discharged to a patient's current primary care provider who is outside of the VA system?
correct answers Yes, if the patient was treated for drug abuse, alcoholism, sickle cell anemia or
HIV

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