VA LETC Week 1 || 100% Correct Solutions.
Executive Order 5398 correct answers Veterans Administration Created by What Exectutive
Order?
VHA, VBA, NCA correct answers 3 Major Branches of the VA
Oct 28 1988 correct answers Date Congress passed the "Dept. Of Veterans Affairs Act"?
Secretary of VA correct answers Responsible to the President, members the cabinet, full
authority of VA
Deputy Secretary of VA correct answers Shares Responsibility, directs policy & Ops of VA on
daily basis.
Asst. Secretary for operations, security and preparedness correct answers facilitates & integrates
VA's comprehensive emergency management "All Hazards Program"
Frederick Jackson correct answers Top Cop, Oversees VA Police nationwide, directs policy and
operations of police.
Michael Franklin correct answers Director of Police Services
Dr. James Ward correct answers Director of LETC.
5 Core Values correct answers ICARE(Integrity,Commitment,Advocacy,Respect and excellence)
Voluntary Compliance correct answers Process of meeting the legal requirements of a wrong
doing by the persons own free will. Getting people to do what you want them to do because its
the right thing to do.
VA police can make an arrest when : correct answers a MISDEMEANOR is committed in the
presence of the ofcr. or when a FELONY has been committed & probable cause exists that the
person arrested committed it.
Universal Truth 1 correct answers Treat all contacts with dignity & Respect
Universal Truth 2 correct answers Ask Don't demand
Universal Truth 3 correct answers Tell People Why
Universal Truth 4 correct answers Give Options
Universal Truth 5 correct answers Give 2nd Chances
S.A.F.E.R correct answers 5 times when words fail
, S.A.F.E.R Defined correct answers Security, Attack,Flight,Excessive Repetition, Revised
Priorities
8 Tactical Steps are used when? correct answers Daily operations
8 Tactical Steps are correct answers Greeting,ID yourself/Dept.,Explain reason for
contact,Justifiable reason, ask for ID,Decison Stage,close
5 Tactical Steps are used when? correct answers Non-Compliance
What are the 5 Tactical Steps? correct answers Ask,Set Context,give options, confirm non
compliance, act
LEAPS Concept correct answers Listen,Empathize,Ask,Paraphrase,Summerize
Traits of a Professional correct answers High Visibility,Quick Decisions, Codified Body of
Knowledge, Ethical Standard of conduct.
Force Options correct answers Professional Presence, Verbal Persuasion,Empty Hand
Control,OC,ASP,Deadly Force
The Goal of Law Enforcement is to generate : correct answers Voluntary Compliance
3 Kinds of People correct answers Nice,Difficult, 2 Faced
Nice type of person correct answers Does what is asked of them on 1st attempt
Difficult person correct answers Never does what is asked of them, Always asks why
2 Faced correct answers Can never be trusted
3 Principals of Verbal Judo correct answers Say what you want, DO as I Say
I have the Last Act, I Give you the last word
Respect/REspect
The Contact Professional correct answers In Contact with:
Self
Organization
Subject
Active Listening correct answers Meaning & Words are seldom the same especially under stress
Respond to meaning never react to the words
Receivers Point of View correct answers 7-10% is Content
33-40% is Voice
Executive Order 5398 correct answers Veterans Administration Created by What Exectutive
Order?
VHA, VBA, NCA correct answers 3 Major Branches of the VA
Oct 28 1988 correct answers Date Congress passed the "Dept. Of Veterans Affairs Act"?
Secretary of VA correct answers Responsible to the President, members the cabinet, full
authority of VA
Deputy Secretary of VA correct answers Shares Responsibility, directs policy & Ops of VA on
daily basis.
Asst. Secretary for operations, security and preparedness correct answers facilitates & integrates
VA's comprehensive emergency management "All Hazards Program"
Frederick Jackson correct answers Top Cop, Oversees VA Police nationwide, directs policy and
operations of police.
Michael Franklin correct answers Director of Police Services
Dr. James Ward correct answers Director of LETC.
5 Core Values correct answers ICARE(Integrity,Commitment,Advocacy,Respect and excellence)
Voluntary Compliance correct answers Process of meeting the legal requirements of a wrong
doing by the persons own free will. Getting people to do what you want them to do because its
the right thing to do.
VA police can make an arrest when : correct answers a MISDEMEANOR is committed in the
presence of the ofcr. or when a FELONY has been committed & probable cause exists that the
person arrested committed it.
Universal Truth 1 correct answers Treat all contacts with dignity & Respect
Universal Truth 2 correct answers Ask Don't demand
Universal Truth 3 correct answers Tell People Why
Universal Truth 4 correct answers Give Options
Universal Truth 5 correct answers Give 2nd Chances
S.A.F.E.R correct answers 5 times when words fail
, S.A.F.E.R Defined correct answers Security, Attack,Flight,Excessive Repetition, Revised
Priorities
8 Tactical Steps are used when? correct answers Daily operations
8 Tactical Steps are correct answers Greeting,ID yourself/Dept.,Explain reason for
contact,Justifiable reason, ask for ID,Decison Stage,close
5 Tactical Steps are used when? correct answers Non-Compliance
What are the 5 Tactical Steps? correct answers Ask,Set Context,give options, confirm non
compliance, act
LEAPS Concept correct answers Listen,Empathize,Ask,Paraphrase,Summerize
Traits of a Professional correct answers High Visibility,Quick Decisions, Codified Body of
Knowledge, Ethical Standard of conduct.
Force Options correct answers Professional Presence, Verbal Persuasion,Empty Hand
Control,OC,ASP,Deadly Force
The Goal of Law Enforcement is to generate : correct answers Voluntary Compliance
3 Kinds of People correct answers Nice,Difficult, 2 Faced
Nice type of person correct answers Does what is asked of them on 1st attempt
Difficult person correct answers Never does what is asked of them, Always asks why
2 Faced correct answers Can never be trusted
3 Principals of Verbal Judo correct answers Say what you want, DO as I Say
I have the Last Act, I Give you the last word
Respect/REspect
The Contact Professional correct answers In Contact with:
Self
Organization
Subject
Active Listening correct answers Meaning & Words are seldom the same especially under stress
Respond to meaning never react to the words
Receivers Point of View correct answers 7-10% is Content
33-40% is Voice
