IPC Exam 1 || 100% Verified Answers.
Why is it important to study IPC? correct answers 1. research says IPR gives life meaning
2. the quality of IPR affects mental health
3. 1/3 of population report clinically lonely
4. relationship between quality of relationships and physical health
Is IPC common sense? correct answers if it is, then nobody uses it
ex. divorce rates
Situational Model of Communication correct answers focuses on examining how many people
are involved , how physically close they are to one another, how many sensory channels are
used, and the feedback provided
3 Levels of Information (Developmental Model) correct answers 1. Cultural
- stereotypes
-cultures are complicated
-non-interpersonal
2. Sociological
- based on assumptions but moves to a general level of understanding groups
- moderately interpersonal
3. Psychological
- information centered on an individual's personality
- deeply interpersonal
3 Levels of Knowing (Developmental Model) correct answers 1. Physical
- general
- know who someone is but dont really know them
2. Predictive
- know someone well enough to know what they will do in a situation
- dont know why
3. Explanatory
- you know WHY someone does something
Internal/External Rules (Developmental Model) correct answers 1. Internal Rules
- rules that are not dictated by society, they are rules from relationships
- ex. taking out the trash
2. External Rules
- rules YOU did not create, society did
- ex. how you act on a first date
3 Types of Noise correct answers 1. Physical
2. Psychological
3. Semantic
Transactional Model of Communication correct answers
, Explain how social media is great in many ways, but it is weakening our interpersonal skills.
correct answers Nowadays, it is considered a skill to make eye contact rather it just being an
important part of a conversation. We are able to strategize and manipulate how people see us and
their view of us through social media. "Being alone together"
What are the 5 biggest problem areas employers cite with regard to communication skills during
job interviews? correct answers 1. Topic Relevance
2. Response Organization
3. Response Clarity
4. Grammar
5. Response Feedback
Forbes identified what as one of the most essential communication skills for the workplace?
correct answers Active Listening
In what two ways do strong interpersonal skills influence health care providers' treatment of
patients? correct answers 1. Improved ability to treat patients
2. More satisfied patients
Why is it just dead wrong to use the term "soft skills" when referring to interpersonal
communication skills? Whats the BEST term to use? correct answers The term soft skills implies
that communication (specifically interpersonal) is simple and easy when it's not. The best term to
use is "essential skills."
Define communication competence and explain the three key components. correct answers
Communication competence is the ability to send messages that are perceived as appropriate and
effective by receivers.
1. Knowledge Component
- refers to understanding what reaction or action is best for a particular situation
2. Skill Component
- addresses the ability to utilize the appropriate behaviors in a situation
3. Motivation Component
- refers to the desire to achieve results in a competent manner
People communicate to fulfill 3 universal needs. What are they? correct answers control,
inclusion, & affection
Define IPC correct answers Interpersonal communication, or IPC, is often loosely described as
communication that occurs between two individuals. It is the exchange of verbal and nonverbal
messages.
Explain each part of the definition of IPC. correct answers Process: includes message production,
message reception, and message interpretation
Context: communications occur in context or situation, people play different roles & hear
different rules
Why is it important to study IPC? correct answers 1. research says IPR gives life meaning
2. the quality of IPR affects mental health
3. 1/3 of population report clinically lonely
4. relationship between quality of relationships and physical health
Is IPC common sense? correct answers if it is, then nobody uses it
ex. divorce rates
Situational Model of Communication correct answers focuses on examining how many people
are involved , how physically close they are to one another, how many sensory channels are
used, and the feedback provided
3 Levels of Information (Developmental Model) correct answers 1. Cultural
- stereotypes
-cultures are complicated
-non-interpersonal
2. Sociological
- based on assumptions but moves to a general level of understanding groups
- moderately interpersonal
3. Psychological
- information centered on an individual's personality
- deeply interpersonal
3 Levels of Knowing (Developmental Model) correct answers 1. Physical
- general
- know who someone is but dont really know them
2. Predictive
- know someone well enough to know what they will do in a situation
- dont know why
3. Explanatory
- you know WHY someone does something
Internal/External Rules (Developmental Model) correct answers 1. Internal Rules
- rules that are not dictated by society, they are rules from relationships
- ex. taking out the trash
2. External Rules
- rules YOU did not create, society did
- ex. how you act on a first date
3 Types of Noise correct answers 1. Physical
2. Psychological
3. Semantic
Transactional Model of Communication correct answers
, Explain how social media is great in many ways, but it is weakening our interpersonal skills.
correct answers Nowadays, it is considered a skill to make eye contact rather it just being an
important part of a conversation. We are able to strategize and manipulate how people see us and
their view of us through social media. "Being alone together"
What are the 5 biggest problem areas employers cite with regard to communication skills during
job interviews? correct answers 1. Topic Relevance
2. Response Organization
3. Response Clarity
4. Grammar
5. Response Feedback
Forbes identified what as one of the most essential communication skills for the workplace?
correct answers Active Listening
In what two ways do strong interpersonal skills influence health care providers' treatment of
patients? correct answers 1. Improved ability to treat patients
2. More satisfied patients
Why is it just dead wrong to use the term "soft skills" when referring to interpersonal
communication skills? Whats the BEST term to use? correct answers The term soft skills implies
that communication (specifically interpersonal) is simple and easy when it's not. The best term to
use is "essential skills."
Define communication competence and explain the three key components. correct answers
Communication competence is the ability to send messages that are perceived as appropriate and
effective by receivers.
1. Knowledge Component
- refers to understanding what reaction or action is best for a particular situation
2. Skill Component
- addresses the ability to utilize the appropriate behaviors in a situation
3. Motivation Component
- refers to the desire to achieve results in a competent manner
People communicate to fulfill 3 universal needs. What are they? correct answers control,
inclusion, & affection
Define IPC correct answers Interpersonal communication, or IPC, is often loosely described as
communication that occurs between two individuals. It is the exchange of verbal and nonverbal
messages.
Explain each part of the definition of IPC. correct answers Process: includes message production,
message reception, and message interpretation
Context: communications occur in context or situation, people play different roles & hear
different rules
