NUR 417 FINAL EXAM QUESTIONS
AND CORRECT ANSWERS
covert bullying - CORRECT ANSWER- Unfair assignments
Refusing to help someone
Ignoring
Making faces behind someone's back
Refusing to only work with certain people or not work with others
Whining
Sabotage
Exclusion
Fabrication
_______% of nurses experienced nonphysical violence - CORRECT
ANSWER- 60
_____% of new nurses left their 1st position due to workplace violence
within a year - CORRECT ANSWER- 60
Conflict resolution strategy: compromising - CORRECT ANSWER-
each part gives up something that they want
- no one is ever really satisfied
Conflict resolution strategy: competing - CORRECT ANSWER- -
when one party pursues what it wants at the expense of others
- hostility and aggression
Conflict resolution strategy: cooperating - CORRECT ANSWER- -
gives in to maintain relationships
- breeds resentment in future conflicts
, Conflict resolution strategy: Avoiding - CORRECT ANSWER- -
aware of conflict but chooses not to acknowledge it or attempt to resolve
-unaddressed conflict
Conflict resolution strategy: Collaborating - CORRECT ANSWER-
BEST!
- shared approach, work together for a common priority goal
- time and energy consuming
Adapters of change: Innovators - CORRECT ANSWER- first 2.5% of
people to adapt change
-willing to take risks
Adapters of change: early adaptors - CORRECT ANSWER- (2nd)
next 13.5% to adopt the change
- more discerning when choosing to adopt an innovation
Adapters of change: early majority - CORRECT ANSWER- (3rd)
next 13.5% to adopt a change
- deliberate
Adapters of change: late majority - CORRECT ANSWER- (4th) next
34% to adopt the change
- skeptical and reluctant
Adapters of change: laggards - CORRECT ANSWER- final 16% to
adopt change
-stuck in past traditions
Care coordination - CORRECT ANSWER- Deliberately organizing
patient care activities and sharing information among all of the
participants concerned with a patient's care to achieve safer and more
effective care
GOAL: establish and support a continuous
Quadruple aim - CORRECT ANSWER- 1. superior patient
experience
2. lower cost
AND CORRECT ANSWERS
covert bullying - CORRECT ANSWER- Unfair assignments
Refusing to help someone
Ignoring
Making faces behind someone's back
Refusing to only work with certain people or not work with others
Whining
Sabotage
Exclusion
Fabrication
_______% of nurses experienced nonphysical violence - CORRECT
ANSWER- 60
_____% of new nurses left their 1st position due to workplace violence
within a year - CORRECT ANSWER- 60
Conflict resolution strategy: compromising - CORRECT ANSWER-
each part gives up something that they want
- no one is ever really satisfied
Conflict resolution strategy: competing - CORRECT ANSWER- -
when one party pursues what it wants at the expense of others
- hostility and aggression
Conflict resolution strategy: cooperating - CORRECT ANSWER- -
gives in to maintain relationships
- breeds resentment in future conflicts
, Conflict resolution strategy: Avoiding - CORRECT ANSWER- -
aware of conflict but chooses not to acknowledge it or attempt to resolve
-unaddressed conflict
Conflict resolution strategy: Collaborating - CORRECT ANSWER-
BEST!
- shared approach, work together for a common priority goal
- time and energy consuming
Adapters of change: Innovators - CORRECT ANSWER- first 2.5% of
people to adapt change
-willing to take risks
Adapters of change: early adaptors - CORRECT ANSWER- (2nd)
next 13.5% to adopt the change
- more discerning when choosing to adopt an innovation
Adapters of change: early majority - CORRECT ANSWER- (3rd)
next 13.5% to adopt a change
- deliberate
Adapters of change: late majority - CORRECT ANSWER- (4th) next
34% to adopt the change
- skeptical and reluctant
Adapters of change: laggards - CORRECT ANSWER- final 16% to
adopt change
-stuck in past traditions
Care coordination - CORRECT ANSWER- Deliberately organizing
patient care activities and sharing information among all of the
participants concerned with a patient's care to achieve safer and more
effective care
GOAL: establish and support a continuous
Quadruple aim - CORRECT ANSWER- 1. superior patient
experience
2. lower cost
