MGT 103 CERTIFICATION EVALUATION EXAM
2026 COMPLETE QUESTIONS AND
SOLUTIONS GRADED A+
◉ _____ management deals with improving the performance of
individual employees.
a. operations
b. industrial
c. administrative
d. scientific. Answer: d. scientific
◉ _____ refers to a normal process leading to system decline.
a. Theory Y
b. Synergy
c. Entropy
d. System. Answer: c. Entropy
◉ _____ interact with their environment.
a. Systems
b. Closed systems
, c. Subsystems
d. Open systems. Answer: d. Open systems
◉ What is often considered to be the most important and most
challenging of all management activities?
a. leading
b. planning
c. controlling
d. organizing. Answer: a. leading
◉ The managerial function of controlling involves:
a. monitoring an organization's progress toward its goals.
b. determining how best to group activities and resources.
c. selecting a course of action from a set of alternatives.
d. getting members of an organization to work together.. Answer: a.
monitoring an organization's progress toward its goals.
◉ An individual who gets along well with others at all levels in the
organization is said to have good _____ skills.
a. interpersonal
b. communication
c. conceptual
d. diagnostic. Answer: a. interpersonal
2026 COMPLETE QUESTIONS AND
SOLUTIONS GRADED A+
◉ _____ management deals with improving the performance of
individual employees.
a. operations
b. industrial
c. administrative
d. scientific. Answer: d. scientific
◉ _____ refers to a normal process leading to system decline.
a. Theory Y
b. Synergy
c. Entropy
d. System. Answer: c. Entropy
◉ _____ interact with their environment.
a. Systems
b. Closed systems
, c. Subsystems
d. Open systems. Answer: d. Open systems
◉ What is often considered to be the most important and most
challenging of all management activities?
a. leading
b. planning
c. controlling
d. organizing. Answer: a. leading
◉ The managerial function of controlling involves:
a. monitoring an organization's progress toward its goals.
b. determining how best to group activities and resources.
c. selecting a course of action from a set of alternatives.
d. getting members of an organization to work together.. Answer: a.
monitoring an organization's progress toward its goals.
◉ An individual who gets along well with others at all levels in the
organization is said to have good _____ skills.
a. interpersonal
b. communication
c. conceptual
d. diagnostic. Answer: a. interpersonal
